Webinars

Past Webinars

TechServe Alliance Members have access to all past webinar recordings and presentations. If you are a member, please sign in to our Online Learning Portal to view these materials.

Non-members may participate for $195 per webinar, with the exception of certification webinars that are available to all members, as well as non-members who are certified. Please contact us here.

Not a member? Please contact Lori Fitzsimon at 703-838-2050 x 109 or by email at fitzsimon@techservealliance.org to learn about membership resources and benefits.

The 2024 Resurgent M&A Market: Understanding the Drivers of Elevated Valuations for IT & Engineering Staffing Firms
Thursday, May 23, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speakers:

 

- John Larson, Principal Consultant, M&A Marketplace, TechServe Alliance

 

- Steve Norris, Consultant, M&A Marketplace, TechServe Alliance

 

- Martin L Borosko Esq., Managing Member, Becker LLC

 

 

 

An Imbalance in the Market with Many Buyers and Few Sellers is Eliciting Multiple Offers and Pushing Up Prices

 

 

 

 

While 2023 was a quieter year for M&A, 2024 is unfolding as a very strong year for sellers of IT & Engineering Staffing Firms. The key driver of higher valuations and better deal terms (including more cash upfront) is straightforward: an imbalance between supply and demand. There are few sellers actively in the market while there is a vast number of would-be-buyers (in the case of the TechServe M&A Marketplace Program over 125 prospective buyers). In an environment where organic growth is challenging, many firms are pursuing an aggressive acquisition strategy as a means of achieving their business goals. For sellers in the 'sweet spot,' we are even seeing a return to the frenzied bidding of 2021 and 2022.

 

 

In this webinar, John Larson and Steve Norris will provide an overview of the market and the key drivers of elevated valuations. Martin Borosko will address the evolution of deal terms. There will be an opportunity for questions.

 

 

 

 


To MSP or not to MSP: Optimizing Success in High Volume/Low Margin Accounts
Tuesday, May 14, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speakers: - Kip Wright, Chairman, INSPYR Solutions

 

- Kelly Boykin, Founder, Growth Curve Advisory

 

- Manish Senta, Managing Director, Tekwissen Group

 

 

As the staffing market continues to evolve, we have seen a proliferation of clients who have adopted contingent workforce management programs to oversee this area of spend.  These programs have introduced a number of controls and restrictions, including aggressive pricing structures that have created challenges for staffing companies to deliver their services in a profitable manner.  To overcome these challenges, staffing firms will need to rethink their strategy, develop differing sales and delivery models, and stream line costs.

 

 

 

In this introductory webinar, industry experts will provide insights into the challenges these controls and restrictions present and provide a preview to a process and methodology companies can follow to achieve a reasonable profit in these programs.

 

 


Right-Now Solutions for Data Privacy and Cybersecurity
Thursday, May 09, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speaker: Ben Hunter, Principal, UHY LLP, Certified Public Accountants

 

 

In the fast-evolving landscape of cybersecurity, staffing companies find themselves in a constant battle against a formidable adversary: ransomware. This malicious software, identified as the foremost concern by the UHY Cyber practice, poses a significant threat to the security of staffing firms. Following closely behind is the pervasive issue of compromised business emails, further complicating the cybersecurity landscape.

 

 

Staffing firms, by the nature of their operations are exposed to heightened cybersecurity risks. Owners of staffing companies are increasingly recognizing the critical importance of cybersecurity and data privacy.

 

 

 

This webinar will inform staffing firms about how to stay ahead of the curve by implementing comprehensive security protocols, employee training programs, and regularly updating their defense mechanisms to ensure that the company's infrastructure remains resilient in the face of emerging cyber threats.

 

 


Hiring Best Practices: A Framework For Success
Tuesday, April 23, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speaker: Tom Nunn, Business Strategy & Executive Coach, Tom Nunn Consulting

 

 

One of the more important best practices that thriving and growing companies in our industry excel at is hiring sales and recruiting staff who are successful in consistently meeting or exceeding tenure-based performance targets.

 

 

In this webinar, industry expert Tom Nunn will dissect prevalent causes of subpar outcomes with internal hires. He will delve into what he terms “The Seven Components of Effective Hiring Systems,” offering you tools to enhance your internal hiring success rate and numerous actionable strategies you can implement right away.

 

 

 


Unlocking Success: The Power of Your Network
Thursday, April 04, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speaker: Barb Bruno, CPC, CTS, President, CEO, Good as Gold Training

 

 

 

 

Who you know might be just as important as what you know when it comes to consistently increasing your production and income. You and I are in a relationship building profession with candidates, clients and prospects. Recruiting and sales is about forming relationships, not collecting or neglecting contacts.

 

 

 

LinkedIn is not about competing to have the most connections. It's about how well you know, nurture, engage and influence your network so that each year you experience a greater level of success. Once you've been in this profession for 18 months, at least 40% of your clients and candidates should be referrals.

 

 

 

If that is not your reality, this webinar was written for you! During this webinar Barb Bruno will address how to:

 

 

- Establish a valuable network of candidates and prospective clients

 

- Successfully engage members of your network

 

- Establish influence on LinkedIn

 

- Elevate your success and income by increased referrals

 

- Make your life and job easier, with each passing year

 


TechServe 360: Back Office Services For IT & Engineering Staffing Companies
Thursday, March 21, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speakers: Mark Roberts, TechServe Alliance, CEO

 

- Michele Clarke, TechServe Alliance, CFO

 

 

 

Introducing TechServe 360: the only payroll, HR, and benefits management service specifically designed for IT & Engineering staffing firms. Leveraging our decades of industry expertise and the latest technology, we lighten the burden of your back office while keeping you compliant, giving you more time to focus on sales and recruiting. As a unique benefit, TechServe 360's business intelligence capabilities deliver actionable insights helping leaders drive growth, reduce expenses, and increase profitability.

 

 

 

To learn more, join Mark and Michele for an overview of this exciting new service offering from TechServe Alliance.

 

 

 


Running Your Business on EOS
Tuesday, March 19, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Moderator: Becky Fromkes, Professional EOS Implementer

 

Panelists:

 

- Monica Dominic, Chief Client Officer, ProTeam Solutions

 

- Rob Duhon, COO, BravoTech

 

- Mark Morton, Founder & Chairman, Morton

 

 

 

Are you running your business or is your business running you? Join this panel of your peers to hear first hand about running your business on EOS. Becky Fromkes, Professional EOS Implementer and panel moderator, will provide insights into how to Get a Grip on your business through a simple set of tools and a proven process to get you more of what you want.

 

 

 

 


Empowering Women in Staffing: Strategies for Diversity, Inclusion, and Progress
Thursday, March 07, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Moderator: Moderator: Megan McCann, CEO, McCann Partners, and Board Member, TechServe Alliance

 

Panelists:

 

- Sunny Ackerman, Global Managing Partner, On-Demand Talent, Heidrick & Struggles International, Inc., and Board Member, TechServe Alliance

 

- Sarah Martin, President, Dale Workforce Solutions, and Chair Emeritus, TechServe Alliance

 

- Andrea Brenholz, President/CEO of ATR International

 

 

 

Join us for an insightful panel discussion in celebration of International Women's Day, featuring distinguished women board members from TechServe Alliance. Our panelists will share their expertise and experiences on various themes crucial for advancing gender diversity and inclusion in the staffing industry and the broader workforce.

 

 

-Explore how leading staffing firms are investing in women within their companies, including the importance of mentorship in nurturing the next generation of women leaders in staffing.

 

 

 

-Gain valuable insights into industry trends such as the unique challenges faced by women in the post-COVID landscape and navigating the current backlash of diversity, equity, and inclusion (DEI) initiatives.

 

 

 

-Discover practical approaches for helping clients become more diversity aware in their hiring processes

 

 

 

Don't miss this opportunity to engage with industry leaders and gain actionable strategies to continue driving positive change in your staffing firm and beyond.

 

 

 

 


State of the Industry: February 2024
Thursday, February 29, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speakers: Mark Roberts, CEO, TechServe Alliance

 

Jim Janesky, Principal, Forest Hills Advisory LLC

 

 

 

The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics, and drivers.

 

 

This webinar will include the latest public company performance, provide an update on important developments in government affairs, feature highlights of the ever-expanding portfolio of TechServe research, and offer current industry growth projections.

 

 

 

 

Members login to register.
The Art and Science of a Successful Sales Process
Tuesday, February 13, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speakers: Rick Carlson, Director, TechServe's Sales & Recruiting Management Program

 

Casey Jacox, Author, Sales & Executive Leadership Coach

 

 

 

Back by popular demand! Successful selling requires an effective combination of both art ad science bringing together analytical skills with the qualities of creativity and emotional intelligence to connect with customers on a deeper level. In this webinar, two of the industry's noted sales authorities demonstrate how to blend both art and science for a better sales process.

 

 

To stand out in an overcrowded marketplace, your streamlined sales process should incorporate:

 

 

- Key benchmarks to better manage KPIs that maximize profitability

 

- How to ask precise questions to better qualify prospects

 

- Compelling storytelling to achieve maximum results

 

 

 

You will walk away with key takeaways and strategies to enhance efficiency, build your sales pipelines, and drive revenue growth.

 


Engaging Independent Contractors: Balancing the Business Need with The Risk of Federal and State Tax Liability
Thursday, January 11, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speakers: Martin L. Borosko, Esq., Becker LLC

 

Leo Varner, Principal, National State Tax Leader, UHY

 

David Frankel, Esq., Becker LLC

 

 

 

Depending upon the skill set mix required by a firm's clients, more than 20% of the consultants deployed by an IT staffing firms can be independent contractors---even higher in some areas of the U.S. While working with ICs whether operating as corp.-to-corps., LLCs or the disfavored 1099s is a competitive necessity for many IT staffing firms, doing so is not without its risks.

 

With that in mind, a legal and tax expert will explore the delicate equilibrium between adherence to tax regulations, classification of workers, and compliance with employment laws. The experts will provide practical advice on how to mitigate risks while continuing to access this critical pool of talent. There will be an opportunity for questions.

 

 

(Members login to register)

 

 


Supercharge Your Tech Staffing Firm With AI
Tuesday, January 09, 2024

Time: 12:30 PM - 1:30 PM ET

 

Moderator: Moderator: Lauren Jones, Founder, Leap Consulting

 

Panelists:

 

Tyson Franco, President, Mako Professionals

 

Roger Kipe, Vice President of Staffing, Capstone IT

 

Brad Rosen, Vice President Training & Talent Acquisition, Dexian

 

 

 

 

While there is much discussion about the future promise of AI, how are IT staffing firms leveraging its power today?  In this session, IT staffing leaders who are early adopters of AI will share how their firms are actually using this game changing technology. From opportunities to automate and drive greater efficiency throughout an organization to using generative AI to enhance your firm’s marketing and communication efforts with clients and candidates, you will come away with actionable ideas on how you can implement this new technology in your business today.

 

In this session, IT staffing leaders who are early adopters of AI will share how their firms are actually using this game changing technology.

 

 


A Panel Discussion on Gender Equity in the Staffing Industry - A Review of the 2023 Women Business Collaborative's Staffing Industry Benchmark Survey
Thursday, December 14, 2023

Time: 2:00 PM - 3:00 PM ET

 

Moderator: Moderator: Kip Wright, Chairman, Inspyr Solutions

 

 

Panelists:

 

-Laine Gandy, Director, Adecco Group US Foundation

 

-Francesca Profeta, Research Analyst, Staffing Industry Analysts

 

-Leslie Vickrey, CEO & Founder, ClearEdge Marketing

 

-Samantha Whitney, Director of Research, North America, Bartholomew Advisors

 

 

 

Women comprise the majority of internal workforces at U.S. staffing firms, but remain underrepresented at the executive, c-suite, and board levels, according to a new survey released by the Women Business Collaborative. Join this webinar and explore the issue of gender equity in the staffing industry by reviewing some of the key findings from the WBC benchmark survey Gender Equity Progress in the Staffing Industry. A panel of industry thought leaders will discuss some of the key findings from the 2023 survey and share their own insights from years of experience in leadership roles in the staffing industry.

 

 

During this webinar, attendees will:

 

-Hear different perspectives on opportunities to support and advance women in the staffing industry

 

-Discuss the gender representation in the staffing industry and the observed dropoff with women advancing to senior leadership

 

-Learn what challenges women still face as they seek gender equity in the staffing industry

 

-Discover how gender equity in the industry can have a positive effect on communities and society

 

 

 


The Management Dashboard: Driving IT & Engineering Staffing Firm Success Through Managing KPIs
Tuesday, December 12, 2023

 

Time: 12:30 PM ET - 2:00 PM ET

 

Speakers: Tom Nunn, Business Strategy & Executive Coach at Tom Nunn Consulting

 

Michele Grassley Clarke, COO, CFO, TechServe Alliance Services Corp.

 

 


The Future is Now: Harnessing the AI Advantage in Staffing
Thursday, November 02, 2023

Time: 12:30 PM - 1:30 PM ET

 

Speakers: Dave Fox, Account Executive, Mercury

 

Jerome Guerard, SVP of Recruitment Technology, Mercury

 

 

It is no longer if AI will transform the staffing industry... it already is! But how is AI, Automation and Talent Intelligence changing the expectations of employers and giving recruiters a competitive edge?

 

Implementing AI within your ATS/CRM is like building a house - You need to ensure you have solid foundations or you WILL encounter issues over time.

 

Join us for tips and strategies to prepare your business to fully utilize the innovative tech being developed to seize the AI advantage and surge ahead of competitors.

 

 


State of the Industry: October 2023
Thursday, October 12, 2023

 

Time: 12:30 PM ET - 1:30 PM ET

 

Speakers: Mark Roberts, CEO, TechServe Alliance

 

Jim Janesky, Principal, Forest Hills Advisory LLC

 

 

 

The state of the Industry webinar series provides and overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these presentations cover key industry trends, metrics and drivers.

 

 

 

 


The Current State of Staffing Industry Mergers and Acquisitions: A Holistic View
Tuesday, September 26, 2023

 

Time: 12:30 PM ET - 1:30 PM ET

 

Moderator: John Larson, Consultant, TechServe Alliance M&A Marketplace

 

Panelists:

 

- Steve Norris, Consultant, TechServe Alliance M&A Marketplace

 

- Martin Borosko, Esq., Becker LLC

 

- Jeremy Falendysz, Partner, Managing Director, UHY

 

 

 

 

What has 2023 looked like to date, what are we expecting in Q3 and Q4, and will there be further consolidation in the industry looking ahead?

 

 

While there has been pullback in larger deals, Merger & Acquisition activity in IT staffing has been continued to show resilience in Q1 and Q2 2023. Valuations have continued to hold strong and the opportunity for owners to grow their business through acquisition has remained attractive. If you are looking to grow your business, the industry has been chock full of opportunities to strategically complete add-ons for your current platform to add new capabilities, enter new geographies/verticals, and generally expand market share.

 

 

 

Our panel of industry veterans will take a deep dive statistically into what the first half of 2023 has looked like for Mergers & Acquisitions, how they see activity in the last 2 quarters of the year playing out, and what the potential for further industry consolidation will look like in the future.

 

 


Digital Transformation: 8 Factors For IT & Engineering Staffing Firm Success
Tuesday, September 12, 2023

Time: 12:30 PM - 1:30 PM ET

 

Speaker: Cary Grigg, Director, Transformation Solutions, UHY Consulting

 

 

Digital transformation is attainable for technology staffing companies of all sizes with the potential to dramatically increase productivity and drive growth. When executed properly, digital transformation optimizes operations, improves business agility, and enhances the value proposition for your clients, employees, and other stakeholders.

 

 

During this webinar, we will provide an overview of a strategic, disciplined approach focused on eight success factors to position your technology staffing company for digital transformation success. There will be an opportunity for questions.

 


Strategies to Reduce Your Employee Health & Benefits Costs
Thursday, August 24, 2023

Time: 12:30 PM - 1:30 PM ET

Presenters:

  • Michele Grassley Clarke, COO, TechServe Alliance Services Corp.
  • Tommy Poulin, Benefits Advisor, REBC, TechServe Alliance Services Corp.
  • Brian Drummond, CEO, Kasa

Join us for an insightful webinar designed exclusively for employers seeking to optimize their health and benefit costs. In today's competitive business landscape, controlling healthcare expenses while providing top-notch benefits is essential. In this interactive session, industry experts will share proven strategies and innovative approaches to help you navigate the complex world of employee benefits, ultimately driving cost reduction and maximizing return on investment (ROI).

Key Takeaways:

  • Identifying cost drivers: Learn how to identify the factors contributing to rising health and benefit expenses within your organization.
  • Tailored benefit plans: Discover how to design and implement customized benefit plans that meet the unique needs of your workforce while remaining cost-effective.
  • Gain insights into effective broker and vendor selection to secure the best possible rates and packages.
  • Technology for cost containment: Explore cutting-edge technologies that can streamline benefits administration and empower employees to make informed healthcare choices.
  • Compliance and legal considerations: Understand the latest regulations and compliance requirements to avoid penalties and fines that can add to benefit costs.

Don't miss this opportunity to learn from industry experts who have successfully managed to reduce health and benefit costs while maintaining a satisfied and healthy workforce. Secure your spot now and take the first step towards financial efficiency and employee well-being.


Driving Revenue Growth and Profitability Through Data-Driven Management: What You Need to Know
Tuesday, August 22, 2023

 

Time: 12:30 PM ET - 1:30 PM ET

 

Speaker: Tom Nunn, Business Strategy & Executive Coach at Tom Nunn Consulting

 

 

While most larger technology staffing companies successfully drive superior performance through effective management of Key Performance Metrics (“KPMs”), many small and mid-sized firms don’t capture the data necessary to make informed decisions, incentivize the right behaviors and hold the team accountable. In this webinar, Tom Nunn will share his insights based on years of experience as an industry executive and consultant on how to leverage data to drive successful team performance.

 

You will learn:

 

- How to Track and Manage Weekly or Monthly KPMs

 

- Tracking Producer Ramp and Contribution Multiples

 

- The “Rule of Thirds”

 

- How to use a budget and forecasting tool and “Scoreboards”

 

- Why collecting and making data integrity “non-negotiable” is critical for success

 

- And more…

 

 

Members login to register.
Form I-9 Update: From Completion to Compliance With An Emphasis on Remote Workers
Tuesday, August 01, 2023

 

Time: 12:30 PM ET - 1:30 PM ET

 

Speakers: Lisa Galven, Partner, Hammond Neal Moore LLP

 

- Jennifer L. Yeaw, Attorny, Corporate Immigration Partners

 

 

Employers across the country are being subjected to fines and penalties for mistakes made regarding employment verification and other related immigration laws. In this webinar, Lisa and Jennifer will walk you through:

 

- How to properly complete a Form I-9 for each employee, collect proper documentation and comply with recordkeeping best practices

 

- How to correct Form I-9 errors and perform internal audits

 

- How to deal with remote worker Form I-9 completion and compliance

 

Finally, Lisa and Jennifer will provide updates to Form I-9 rules, regulations, policies and form changes.

 

Members login to register.
Ignite Your Sales Team
Thursday, July 20, 2023

 

Time: 12:30 PM ET - 1:30 PM ET

 

Moderator: Brian Jameson, Partner & Co-Founder at Echogravity

 

Panelists:

 

- Tim Glennie, Co-Founder & Managing Partner at BridgeView IT

 

- Pete Newsome, Founder at 4 Corner Resources

 

 

In this webinar we will delve into how thought leadership content can boost sales and brand awareness. We will define what thought leadership means, as well as share real-world examples of organizations that have successfully leveraged such content. By aligning  this content with sales goals and strategies/processes, you will build credibility and trust with prospects and clients. 

 

 

- Gain a deep understanding of thought leadership and its benefits

 

- Learn from other TechServe Members’ experiences embarking on a thought leadership program

 

- Learn how to develop thought leaders within your team and create captivating content in various formats

 

- Discover strategies to align thought leadership with sales goals, build credibility, and empower your sales team through training and collaboration

 

- Actionable steps you can take right now

 

 

Don't miss this opportunity to supercharge your sales performance.  
An Owners Playbook for Maximizing Sales
Tuesday, July 11, 2023

 

Time: 12:30 PM ET - 1:30 PM ET

 

Speaker: Rick Carlson, Director of TechServe's Sales & Recruiting Management Program and President at Harvyst Consulting Partners

 

When the staffing market tightens, as it will from time to time, leaders ask for “more” from their people. And “more” tends to equate to activity. This is certainly logical and reasonable to ask, provided the activity is the right activity.

 

In this webinar, Rick will look at not only what owners should ask, but more importantly, what they should provide. Differentiating your company in this challenging economic environment requires that we provide evidence of our claims. We can say we are “great” but until we provide proof, it is hyperbole.

 

 

We will review:

 

- 8 Common Mistakes Salespeople Make;

 

- Specific Items of Proof That Support Our Claims of Superiority (what you need to provide);

 

- Guidance to Effectively Manage Salespeople;

 

- Interesting Ways to Create Customer Value; and

 

- Training; on-board, ongoing, and strategy specific

 

Please join us for this relevant discussion on how to maintain your success in a challenging market.  
State of the Industry: June 2023
Thursday, June 22, 2023
Date: Thursday, June 22nd, 2023 Time: 12:30 PM - 1:30 PM ET Speakers: Mark Roberts, CEO, TechServe Alliance Jim Janesky, Principal, Forest Hills Advisory LLC Making Sense of the Mixed Signals in a Dynamic Market The State of the Industry webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these presentations cover key industry trends, metrics and drivers. For June, Mark and Jim will share highlights of benchmarking data from the soon to be released 2023 Operating Practices Report and TechServe's other research products, provide an overview of public company performance and an update on important developments in government policies impacting the industry, as well as offer updated industry growth projections for the second half of 2023. Members login to register.
The State of M&A and Valuations for Technology Staffing Firms: An Update
Tuesday, June 13, 2023
Date: Tuesday, June 13th, 2023 Time: 12:30 PM - 1:30 PM ET Presenters: Mark B. Roberts, CEO, TechServe Alliance John Larson, Consultant, TechServe Alliance M&A Marketplace Steve Norris, Consultant, TechServe Alliance M&A Marketplace Amidst an uncertain economic landscape and with some industry firms off their double digit growth trajectory, how has this impacted the M&A market and valuations for IT & Engineering Staffing and Solutions Firms?  Has the window to sell closed?  You may be surprised. Join CEO Mark Roberts and consultants John Larson and Steve Norris and hear about the current state of valuations and the market.  Drawing upon insights gleaned from scores of conversations with both buyers and sellers, activity within the M&A Marketplace program and key takeaways from a recent buy-side conference, Mark, John and Steve will share their take on current valuations and what it takes to maximize enterprise value in a dynamic market.
Level Funded Health Plan: What Employers Should Know
Thursday, May 25, 2023
Date: Thursday, May 25th, 2023 Time: 12:30 PM - 1:30 PM ET Moderator: Michele Grassley Clarke, CFO & COO, TechServe Alliance Panelists: Tommy Poulin, Health & Benefits Advisor, TechServe Alliance Brian Drummond, CEO, Kasa In recent years, level funded health plans have become popular option for employers looking to provide health insurance coverage to their employees. Level funded plans are essentially a hybrid between traditional fully insured health plans and self-insured plans, providing employers with greater control over their healthcare costs. However, like any healthcare plan, level funded plans have their own set of advantages and disadvantages that employers need to consider before deciding if it's the right fit for their business. In this webinar, we'll explore the pros and cons of a level funded health plan in-depth, so that you can make an informed decision about your healthcare options. In this webinar, you will learn about the impact of level funded plans on your healthcare costs, employee satisfaction, and bottom line.
Finance and Operations (F&O) Best Practices to Grow Your Staffing Firm
Tuesday, May 23, 2023
Date: Tuesday, May 23rd, 2023 Time: 12:30 PM - 1:30 PM ET Moderator: Tom Nunn, Business Strategy & Executive Coach, Tom Nunn Consulting Panelists: -Natalie Valerioti, VP of Finance, Talent Group -Abhijit Bhatt, Global Head - Corporate Functions, Intelliswift -Scott Poliziani, CFO, SSI People This interactive panel discussion with industry experts will highlight useful tools and best practices for F&O teams on a range of topics, including monthly closing, managing commissions, data analytics to improve decision making and more. Attendees are guaranteed great takeaways to implement in their company. Members login to register.
How to Recession Proof your Staffing Firm in 2023
Tuesday, April 25, 2023
Date: Tuesday, April 25th, 2023 Time: 12:30 PM - 1:30 PM ET Speakers:  -Sheri Tischer, VP Of Business Development at TCI Capital -Dan Eichstaedt, Business Development Officer at TCI Capital Opinions about the future of the US economy are everywhere with plenty of uncertainty out there! How can your technology staffing firm position itself to better withstand the challenges of a potential recession and emerge stronger on the other side? Between Sheri’s 15 years of staffing industry experience and Dan’s experience with funding solutions, you will walk away with important strategies on the following: -Client Diversification for risk mitigation and growth -Develop and Cross Train your Team – it’s a win-win -Growing the Business and Improving Cash Flow -Know your Options for Cash in an uncertain economy -Navigating the current banking environment -Understanding the Benefits of Receivables Financing
Attracting Passive Candidates
Tuesday, April 04, 2023

 

Time: 12:30 PM ET

 

Speaker: Barb Bruno, CEO, Good as Gold Training

 

Job boards don’t work. Emails, voicemails, and InMails are often ignored. So how do you recruit the best talent to successfully fill more contracts and job orders?

 

To start with you must understand current candidate realities, adapt to changing candidate needs, and stop pitching jobs before understanding what is most important to each candidate. Your clients are spending $2.5 billion annually on job board ads, website postings, and SEO that only attract 15% of the workforce. So how do you provide them with access to the other 85% which often represent the best talent? Whether you’re new to recruiting or just need a refresher of what is attracting the best talent (passive candidates), sign up for this webinar.

 

 

Barb Bruno will discuss:

 

- Current candidate realities

 

- Communications that result in responses

 

- Tried and tested recruiting best practices

 

- Best FREE resources for recruiters to attract top talent

 

- High-tech high-touch recruiting

 

- Strategy for leveraging recent layoffs

 

 

There will be an opportunity for Q&A at the end.   Register Here >>  
Pay Transparency Laws: Practical Advice on How to Navigate the Legal and Business Consequences of this Emerging Trend
Tuesday, March 28, 2023

 

Time: 12:30 PM ET

 

Panelists:

 

- Marty Borosko, Esq. Becker LLC

 

- Matthew Ripaldi, Talent Group

 

- Jerry Grady, UHY

 

- Nick Nordin, Bridgeview IT

 

Following in the footsteps of state and local laws circumscribing employers’ ability to ask candidates about salary history is the emerging trend of pay transparency laws. This new requirement poses unique challenges and operational requirements for technology staffing firms.

 

After an overview by legal and accounting experts on the requirements of pay transparency laws, seasoned industry executives will share how they have successfully navigated these new mandates with minimal impact on the business.
Old School Sales Strategies Best Practices
Tuesday, March 21, 2023
Date: Tuesday, March 21st, 2023 Time: 12:30 PM ET Panel: -Dan Reynolds, CEO & Founder, Talon Professional Services -Monica Dominic, Chief Client Officer, ProTeam Solutions Inc. -Craig Christensen, VP of Business Development, Software Technology Group -Tim Glennie, Co-Founder & Managing Partner, BridgeView Sales professionals need to stay on top of industry trends, adapt to changing client needs, and provide customized solutions that meet the needs of clients in today's rapidly changing technology landscape. Whether you're new to sales or just need a refresher of key principles and techniques to hone your sales strategy, join our panel of seasoned veterans as they get back to basics sharing some of their 'tried and true' best practices. Learn how to maximize sales success with topics including: -Account planning -Overcoming Objections -Activity Tracking -Prospecting -And more! Members login to register.
Gender Equity Progress in the Staffing Industry
Thursday, March 16, 2023

 

Time: 12:30 PM ET

 

Moderator: Kip Wright, Chairman & CEO, INSPYR Solutions

 

Panelists:

 

- Sunny Ackerman, President | Americas, SThree

 

- Threase Baker, President, ABBTECH Professional Resources, Inc.

 

- Denise Dettingmeijer, Chief Financial Officer, Randstad North America

 

Diversity, Equity, and Inclusion has never been more important than in today's global society, including gender equity, an often over-looked element of DE&I. The staffing industry employs more than 10 million individuals daily, with a majority of women filling the roles, yet, women's representation in leadership often lacks the same equity.

 

Join us as we explore the issue of gender equity in the staffing industry by reviewing some of the key findings from the WBC second benchmark survey – Gender Equity Progress in the Staffing Industry.  Our exceptional panel of experts representing global and domestic workforces will discuss some of the key findings from the survey, as well as share their own insights from years of experience in leadership roles in the staffing industry.   

 

- The panel will discuss insights around the different perspectives a woman CEO brings to their company - How women view their path to leadership - What challenges women still face as they seek gender equity in an industry that can have such a positive impact on society and our communities as a whole

 

This webinar is a joint presentation hosted by the leading organizations representing the staffing industry and will be sharing survey results collected from members of the American Staffing Association, National Association of Personnel Services, Staffing Industry Analysts, and TechServe Alliance. 
The 6 Biggest Things Killing Your Sales Emails (And Tips To Bring Them Back To Life)
Tuesday, February 21, 2023

 

Time: 12:30 PM ET

 

Speaker: Keith Weightman, Regional VP, National Accounts, Bullhorn

 

Join Bullhorn’s Keith Weightman as he walks you through the 6 biggest things that are killing your sales emails along with actionable tips to bring them back to life. If you’re in sales and looking to take your game to the next level - this is a can’t-miss session.
Combating Candidate and Credentials Fraud in Tech Hiring
Thursday, February 16, 2023

 

Time: 12:30 PM ET

 

Moderator: Michael Hammond, Attorney, Hammond Law Group

 

Panelists:

 

- Karen Moore, SVP Marketing, Veremark

 

- Sean Slater, VP Client Service & Delivery, The Brixton Group

 

- Matthew Ripaldi, CEO, Talent Group.

 

With IT talent in short supply and the explosion of remote work, the incidence of candidate and credentials fraud has increased dramatically.  From exaggerated credentials and candidate impersonation to a hostile state actor intent on cyber intrusion and IP theft, the consequences range from the merely disruptive to the catastrophic. During this session, the panel will outline the scope of a problem that plagues both internal IT organizations and technology staffing firms alike. The discussion will then turn to successful strategies being employed to combat candidate fraud including new technologies that hold the promise of leveling the playing field with those intent on deception. Members login to register.
State of the Industry: An Executive Webinar Series (February 2023)
Thursday, February 09, 2023
The State of the Industry executive webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics, and drivers. This webinar will include the latest public company performance, provide an update on important developments in government affairs, feature highlights of the ever-expanding portfolio of TechServe research, and offer current industry growth projections. Members login to register.
Recruiter Best Practices Panel
Tuesday, February 07, 2023
Join this all-star recruiter panel to learn best practices for you and your team. Moderator: Noel Wolf, Managing Partner, Collinwood Technology Partners Panelists: -Maggie Wall, Director of Recruiting, National Delivery & Training and Development, Swoon Staffing -Kurt Scholl, VP of Recruiting, BravoTech -Dave Templeman, Senior Technical Recruiter, Turnberry Solutions Group Members login to register.
Three Actionable Themes to Kickstart your 2023 Staffing Teams!
Thursday, January 26, 2023
Join TechServe and Casey Jacox, executive sales leader, for an an action-packed webinar to kick start your 2023 sales efforts.  With practical takeaways that you can implement immediately, the webinar will focus on how to develop the key skills that make a successful sales team. Vulnerability -Are you and your team consciously or unconsciously competent? -Will you stop using these swear words: Need to, Should do, Want to, Have to, Can't. And replace with "I WILL" Humility -Slow down to go fast. -Practice. Curiosity -T.E.D. Framework -2nd & 3rd Level T.E.D. -Stories sell.  Slides don't. Members login to register.
Recession, What Recession?
Tuesday, October 25, 2022
Date: Tuesday, October 25th, 2022 Time: 12:30 PM - 1:30 PM ET Speaker: Hans Bukow, CEO & Cofounder, eTeki A webinar for talent intermediaries globally to discuss strategies for being a recession proof supplier of talent such as: - Analyzing the tech hiring landscape without bias - Recognize the silver linings around the great rehire - Pipelining candidates who align with enterprise digital transformation initiatives
State of the Industry: An Executive Webinar Series (October 2022)
Tuesday, October 11, 2022
Speakers: Mark Roberts, CEO, TechServe Alliance Jim Janesky, Senior Advisor, PeaPack Private Investment Banking The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics, and drivers. This webinar will include the latest public company performance, provide an update on important developments in government affairs, feature highlights of the ever-expanding portfolio of TechServe research, and offer current industry growth projections.
Closing Candidates Like a Champ
Thursday, October 06, 2022
Date: Thursday, October 6th, 2022 Time: 12:30 PM – 1:30 PM ET Speakers: Alison Daley, Founder & CEO, Recruiting Innovation Megan Jo, Senior Recruiter, Samsara Brian Carraher, Senior Recruiter, Data Dog We all know the difficulties in finding the perfect candidate but what happens when you’ve finally vetted and interviewed the best possible tech candidate and it’s time to close? Do you raise the base salary to sweeten the deal? How do you let them know that this position will meet all of their needs and challenge them to be the best version of themselves? In short, how do you set yourself up for success to close every candidate you work with? Join a panel of tech recruiting closers as they discuss the best ways to close and the obstacles that prevent recruiters from closing. We’ve identified three core problems: -Lack of understanding when qualifying candidates -Inability to engage effectively with technical talent -Uncertainty when positioning new roles We’ve pinpointed some of the best ways to improve candidate close rates by breaking down the hiring process. Want to participate? Sign up below!
Are You Ready to Propel Your Growth With M&A? The key steps to getting started in M&A for Staffing Executives
Tuesday, September 20, 2022
Staffing company owners and management are always striving for growth. Historically, most companies grow organically through their internal sales and growing their sales and recruiting teams. Mergers & Acquisitions is the natural next step to continue the growth cycle, the question is how to get started and what to look for when jumping into the market as a buyer. Our panel of Staffing Industry M&A veterans will give their “playbook” on how they counsel their clients on the buy-side of the staffing industry. They will take a deep and detailed dive into how to get started, what to look for in prospective sellers and what the process looks like during the buy cycle.
How do High Profit Technology Staffing Firms Manage Their P&L? Lessons from the TechServe Alliance Operating Practices Report
Thursday, September 08, 2022
Date: September 8th, 2022 Time: 12:30 PM – 1:30 PM ET Speaker: Rick Carlson, Director of TechServe's Sales & Management Program and President at Harvyst Consulting Partners The newly released TechServe Alliance Operating Practices and Sales & Recruiters Metrics reports show that IT staffing firms posted robust double-digit revenue growth and historic levels of profitability in 2021. What does this mean for your technology staffing company? Watch this webinar to hear Rick Carlson, Director of TechServe’s Sales & Recruiting Management Program, breakdown the key takeaways from these benchmarking reports and how they apply to your firm. Carlson will address the important measurements that drive the most profitability in a staffing business. Specifically, he will share key performance indicators and examine how those KPIs impact the differences that result in “High-Profit Firms” and “Typical Firms.”
Cultivating a Candidate Community: Maximize Your Return on Investment
Tuesday, August 30, 2022
Time: 12:30 PM – 1:30 PM ET Speaker: Kelli Schutrop, VP of Sales, Parqa How many inactive candidates are sitting in your ATS right now? How many of them could be out on contract within the month? Think about the kind of impact that would have on your staffing firm’s revenue. Billions of dollars are invested every year in attracting new candidates, yet there is a wildly missed opportunity to nurture and redeploy candidates lying dormant in your database. Join this webinar to learn how to turn your candidates into a community – and utilize your current database to drive revenue. Learn insights on how performance marketing can attract and deploy candidates, and even more impactfully nurture and redeploy them. It doesn’t matter how large your funnel is at the top if it’s nearly closed at the bottom. It’s time to re-think how to cultivate a candidate community and maximize return on your investment. Are you ready to activate your revenue-generation machine? Let’s go!
Selecting an Employee Benefits Partner for Your Technology Staffing Firm
Thursday, August 18, 2022
The traditional health insurance renewal process can be onerous, time-consuming and most of all stressful for employers and HR professionals. So, why don’t employers shake up the status quo and select a new broker much before the renewal crunch time? The key reason for this is that most employers don’t know what they are looking for. For example, in a recent MetLife study hosted by Zywave, 84% of workers said knowledge from trusted enrollment representatives was particularly helpful and effective. If your insurance broker doesn’t have the resources to offer such information, then it’s time for a change. Join this webinar to learn what skills, capabilities and measurable results you should look for when selecting a health insurance broker. We will cover topics such as: -Expertise -Ability to scale -Automation -Compliance -Customer service -Right fit
Employing Consultants in Multiple States: A Practical Approach to Balancing Tax Compliance Costs & Risk
Thursday, July 21, 2022
Even before the great geographic dispersion of internal employees and consultants triggered by the pandemic, staffing businesses have commonly had a large percentage of their workforces working in multiple states. While a few firms have been rigorously compliant, many others have placed consultants in states without giving a thought to their state and local tax obligations. Taking a pragmatic approach, the tax experts at UHY will provide an update on the latest trends among taxing authorities and offer recommendations on how to reasonably balance the cost of multi-state compliance and the risks.
Trends in Global Hiring & How to Make it Happen
Tuesday, July 12, 2022
There is much talk about a "global workforce." With the talent market so tight, many companies who previously were not open to remote workers are now considering it. We will share trends in global hiring and ways to easily enable both you and your clients to make it happen. This webinar will include: -Countries seeing the fastest growth in salaries -Hottest jobs being hired for -Countries gaining in popularity to hire from -Growth rate by region -Crypto withdrawals by region
State of the Industry: An Executive Webinar Series (June 2022)
Tuesday, June 14, 2022
The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics and drivers. This webinar will include the latest public company performance, provide an update on important developments in government affairs, feature highlights of the ever-expanding portfolio of TechServe research, and offer current industry growth projections.
Impact of Communication on Your Staffing Business
Thursday, June 09, 2022
In business, words, whether spoken or written, have the potential to make or break a deal. No doubt effective communication is an essential skill in any profession, but it is especially requisite in the Staffing and Recruiting profession where we are constantly engaging with clients and consultants to build relationships, trust, and partnerships. And let’s not forget the importance of clear messages when communicating with our employees, which goes a long way in retaining our internal team members and maintaining culture. Join us for a training webinar with Barb Bruno where she will share how to hone your communication skills to: • Write emails that are opened • Leave voicemails that are returned • Prepare recruiting scripts that work • Send InMail that generates a response • Create templates that will provide you with improved results As always, Barb will leave enough time during the webinar to answer all your questions.
Leveraging Real-Time Reviews to Fuel Your Growth
Tuesday, May 24, 2022
Learn how modern staffing firms are leveraging real-time reviews to empower their recruitment teams, improve performance, and win more business. Adam Conrad, founder of Great Recruiters, the leading experience management and brand promotion platform for the staffing industry, will be joined by fellow industry professionals to explore how real-time reviews are being used to fuel their growth and take control of their online reputation.
Hiring Top Tech Talent Requires Modern Hiring Practices
Thursday, May 12, 2022
Anyone in the technology staffing industry can recount multiple anecdotes of inherently poor hiring practices in many client companies. The Great Resignation has exacerbated these poor practices, resulting in lengthier times to fill open positions, missed deadlines, increased costs, and a proliferation of bad hires. However, amidst an extraordinarily tight tech talent market, we now have a great opportunity to help clients construct better ways to procure hard-to-come-by talent. These are not easy conversations but can foster the long-needed change if we offer data-driven evidence as to why the change is needed. In this 45-minute webinar, we will look at how The Great Resignation has dramatically reshaped the hiring landscape and discuss ways to engage clients in these discussions. We will show how improving their outdated hiring practices will not only help secure the best talent but also save significant dollars that ultimately fall to the bottom line.
How to Identify, Hire, Train, and Retain High Achievers
Thursday, May 05, 2022
Technology staffing firms are experiencing the same talent shortage and high turnover for their internal team members as for their consultants. Adding to the complexity is the competition coming from clients, who often recruit the employees of their staffing partners. In this webinar, Barb Bruno will help us understand the expectations of today’s workforce and the changing work environment so we can frame our recruiting strategies accordingly. Additionally, Barb will address many key topics including: • How to identify your next high achiever • What it takes to hire and retain new employees • The impact of personal development and training • How to protect yourself from losing a high achiever • Structure that enhances retention • New workforce and workplace
Strategies and Tips for Effective Lead Generation
Tuesday, April 26, 2022
Finding new clients can be a tedious grind that eats up a ton of your time. And that's if you can do it all! When you get so busy that all you can do is focus on your open reqs, lead generation is often the first task that falls off your to-do list, leaving your pipeline dry when things settle down. This webinar will discuss how technology staffing firms can enhance their online presence through SEO and email marketing and enable their recruiters and account executives to generate leads. We will break down, step-by-step, exactly how to do it so that you can grow your pipeline and business on autopilot.
Protecting One of Your Companies Main Assets: YOUR TEAM & TALENT
Thursday, April 21, 2022
What we have learned from the pandemic is that owners and operators must be prepared for anything. It has become clear talent (and retaining talent) is at a premium, making today’s job market more competitive than ever. While owners and operators may have been less concerned that a loyal employee would receive and accept an offer to move on to another opportunity in the past, that concern has universally grown in the past year. Our panelists will take a deep dive into how staffing companies can protect themselves and preserve their teams in the battle for staffing professional talent. During our session, we will discuss: 1) Restrictive Covenants 2) Protecting confidentiality and trade secrets 3) Jurisdictional challenges 4) Enforcement considerations
Scaling Your Staffing Firm in Today’s Candidate-Driven Economy
Thursday, March 24, 2022
Join our free webinar, Scaling Your Staffing Firm in Today’s Candidate-Driven Economy, and learn how staffing firms can recruit faster, be more agile, diversify their talent pool, and navigate labor law complexities while expanding into global markets in today’s ever-evolving world of work.
State of the Industry: A Quarterly Executive Webinar Series
Thursday, March 17, 2022
The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics and drivers. This webinar will include the latest public company performance, provide an update on important developments in government affairs, feature highlights of the ever-expanding portfolio of TechServe research, and offer current industry growth projections.
Let's #BreakTheBias Together!
Tuesday, March 08, 2022
Join us for an interactive workshop on what bias means and how it impacts our leadership style and hiring practices in the IT and engineering staffing industry. We will learn about how bias manifests itself in key aspects of leadership as well as walk away with tangible simple actions you can take to become aware of and overcome your bias. Our panel of industry leaders will share their experiences of how they were impacted by bias (positively or negatively) and what they and their companies are doing to break the bias in recruiting and hiring.
Leading Your Virtual or Hybrid Teams - Best Practices to Create an Effective, Engaged, and Empowered Team
Thursday, February 24, 2022
In this session Butler Street Consulting shares leadership best practices on how to get the most out of your people with the least drama through a proven concept of managing agreements. Now, more than ever, leaders must have the combination of skills to lead their teams effectively whether they are in the office, remote, or hybrid. In this session you will learn: 1) Ways to remain present even when you’re not physically present. 2) How to create agreements that eliminate drama and empower your team to deliver. 3) Coaching best practices to drive results. 4) Bonus: how an improv exercise can make you a better leader.
Participating in the OPR & Sales and Recruiter Metrics Survey Made Easy
Thursday, February 17, 2022
With the survey now open, Mark Roberts, CEO of TechServe Alliance, and Brian Rickel, COO, Profit Planning Group, will provide an overview of the OPR survey and its value to management teams. Mark and Brian will discuss what type of data you need and how sharing the effort among the team can streamline the process. We will cover the added benefits of participation including receiving a customized report and tool to explore “what if” scenarios that will help you drive revenue and profitability while enabling us to produce the industry’s most comprehensive benchmarking analysis.
Current Industry Compensation Trends
Thursday, January 27, 2022
This webinar will focus on what many of us are seeing, hearing or feeling on the all important topic of compensation. We will start with a quick review of some basic “Best Practices” then move to current trends including salary demands, the impact of remote work, parity between sales and recruiter plans, accountability challenges, do’s and don’ts to consider and other thoughts & ideas on how to approach effective plans. The session will be hosted by Tom Nunn, an industry expert on compensation and who has done numerous sessions on the topic. There will be plenty of time for Q&A so be prepared with yours and consider sending some to TechServe in advance!
Differentiate to Attract, Hire, and Retain the Best Internal Team
Thursday, January 13, 2022
Finding the best talent to work in your offices has become more challenging than ever. So how do you attract & retain Recruiters and Account Executives who will enhance your bottom line? During this year’s Owner’s Summit, this was one of the main topics of discussion. Individuals who are considering our Profession too often think all Contract Staffing Firms are alike. You and I both know that all firms are NOT created equal. So how do you set yourself apart? What is most important to your internal employees? How do you retain your tenured staff?
Avoiding the Pitfalls: Common Compliance Mistakes IT Staffing Companies Often Make
Tuesday, October 12, 2021
It’s always best to prevent a problem before it becomes a problem, yet many IT Staffing companies do just the opposite. Sitting tight until your company faces a regulatory audit before actually taking the time to review and improve your compliance policies and procedures could prove to be problematic. Compliance is something that applies to the IT Staffing Industry, no matter what their size is. While many IT Staffing Firms should have some sort of compliance strategy mapped out, not many know how to integrate these processes and strategies to ensure profitability & operational efficiency. Though compliance planning requires a lot of time and energy to address, if not properly addressed, these compliance mistakes can cost millions of dollars. Despite their best efforts, companies frequently make the same mistakes when it comes to a thorough and effective compliance strategy. Our team of IT Staffing veterans will walk through the common mistakes they have seen and how they addressed these to ensure complete compliance.
You Can Reduce Problem Areas that Sabotage Your Deals
Thursday, October 07, 2021
There is nothing more frustrating than no shows, no starts, offer turndowns or candidates who don’t work out or quit before their assignment is completed. This is a candidate-driven market and as a result these areas are increasing. You have two choices, you either accept that these problems will continue to sabotage your deals, or you change the way you work your desk and dramatically reduce these problem areas. Barb will share specific solutions for: 1) No Shows 2) No Starts/Offer Reject 3) Fall-Offs 4) Counteroffers 5) Candidates who extend their contract
#BeHeard: Critical Communication Skills for Women in the Workplace
Thursday, September 23, 2021
In a world of MANsplaining, MANterruptions, and BROpropriation how do you make sure your voice is heard? This webinar will take a deep dive into the critical communications skills women need in the workplace and how to use those skills to earn a seat at the table, and keep it.
State of the Industry: A Quarterly Executive Webinar Series
Tuesday, September 14, 2021
The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics and drivers. The webinar will include the latest public company performance, provides an update on important developments in government affairs, features highlights of the ever-expanding portfolio of TechServe research, and offers current industry growth projections.
What High Profit IT & Engineering Staffing Firms Know – Lessons from the OPR
Tuesday, August 31, 2021
The newly released Operating Practices Report and Sales & Recruiters Metric Report compiled by TechServe Alliance has some great lessons for anyone running a staffing company. In this webinar, Rick Carlson, Director of TechServe’s Sales & Recruiting Management Program will address the important measurements that drive the most profitability from your company. Specifically, he will reveal key performance indicators and examine how those KPI's impact the differences that result in "High Profit Firms" delivering nearly twice as much profit as "Typical Firms" from virtually identical GP$.
Who Is Your Employee? Independent Contractor Classification for IT Staffing Firms
Tuesday, July 20, 2021
For some time now, classifying workers as independent contractors has been under attack by many states. While the prior administration looked to ease the burden of employers proving valid independent contractor relationships at the federal level, the new administration appears to be more in line with states that have followed the more stringent ABC Test (most prominently, California). Due to the high demand and low-supply of high-level IT professionals, consultants have a lot of leverage in dictating how they prefer to be classified (W-2 vs. independent contractor). In this webinar, we will touch on some of the many different independent contractor classification tests employers face both at the federal and state levels, provide insight on how to navigate these tests, and potential ramifications for violations.
Attract Top Talent Faster & Triple Referrals
Tuesday, July 13, 2021
The market is candidate driven which means you should change your approach with candidates. They are being bombarded by calls from recruiters and feel we all sound alike. They are not responding to email, voice mail or InMail so how do you get them to respond to you? This session will cover: 1) What to accomplish prior to making recruiting presentations 2) Recruiting presentations that result in hits 3) Voice mail and InMail messages that get returned 4) Goals in Recruiting 5) Six words to dramatically improve recruiting results 6) Triple candidate referrals
Automation in Practice: A Real-World Case Study
Tuesday, June 22, 2021
TechServe Executive Interview Series where thought leaders share industry insights. You may conceptually understand the potential for automation—but what does it look like in practice? And what is required to achieve the promise and ROI when implementing automation tools? Mark Roberts, TechServe Alliance CEO, Vinnie Devoe, Director of Business Applications at Signature Consultants and Jason Heilman, Senior Vice President, Product - Automation & AI at Bullhorn will have a candid discussion and explore how Signature Consultants has successfully leveraged automation for engagement throughout the candidate life cycle.
State of the Industry: A Quarterly Executive Webinar Series
Thursday, June 17, 2021
The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics and drivers. The webinar will include the latest public company performance, provides an update on important developments in government affairs, features highlights of the ever-expanding portfolio of TechServe research, and offers current industry growth projections.
State of the IT M&A Market: Perspectives from Buyers & Sellers in the Market
Thursday, June 10, 2021
A panel of industry M & A veterans will discuss the state of the IT Staffing M&A market – sharing their perspectives as buyers and former sellers in the Market. Topics will include – 1) an assessment of the current market including activity levels and valuations; 2) entering the market from a buyer and seller’s perspective; 3) finding a partner from a buyer and seller’s perspective; 4) the keys to diligence from a buyer and seller’s perspective 5) structuring the deal from a buyer and seller’s perspective. Our panelist will walk you through all the key decisions that buyers and sellers must make along the way to a successful merger or acquisition.
Employing Consultants in Multiple States: A Practical Approach to Balancing Tax Compliance Costs & Risks
Thursday, June 03, 2021
Sponsored by UHY. Even before the great geographic dispersion of internal employees and consultants triggered by the pandemic, IT and engineering staffing firms have commonly had a large percentage of their workforces working in multiple states. While a few firms have been rigorously compliant, many others have placed consultants in states without giving a thought to their state and local tax obligations. Taking a pragmatic approach, the tax experts at UHY with deep staffing firm experience offer recommendations on how to reasonably balance the cost of multi-state compliance and the risks.
5 Messaging Mistakes You Must Fix Today in Your Staffing Business
Thursday, May 13, 2021
The data doesn't lie: In 2021, 90% of professionals screen their phone calls and don't pick up an unknown number. Sales messaging matters more than ever before, and your team's emails are your most powerful tool to create sales and positive change in your business. A single email has the power to close a deal, get a job order, attract a passive or in-demand candidate, and increase your visibility. Good sales messaging is no longer a "nice to have" in the staffing process, it's a NON-NEGOTIABLE - the recruiting and sales process cannot start without it. Bad messaging kills your sales. Good messaging makes you money in your staffing business. In this webinar, we'll answer the question: Are you making these 5 writing mistakes in your staffing business?
The New TechServe Alliance M&A Marketplace: A Better Way to Value, Buy & Sell IT & Engineering Staffing Firms
Tuesday, May 11, 2021
For larger firms, the options to exit are straight-forward and plentiful. Sign-up with one of the many traditional investment bankers for a retainer of $10,000 a month and pay a success fee starting at $250,000. But what about buyers and sellers of firms where the traditional fee structure doesn’t make sense? We will kick-off the presentation with a primer on how firms are typically valued and the legal aspects of a M&A transaction. We will then provide an overview of “Marketplace” process which significantly expands opportunities for both buyers and seller of IT & Engineering Staffing firms while dramatically lowering transaction costs. We will conclude with an update on the extraordinary response the program has received to date.
Prospecting in Challenging Times
Thursday, May 06, 2021
Prospecting continues to be one of the most important ways to grow our business. Whether it is with brand new clients or existing ones, it remains a challenge that has only been exacerbated by the pandemic. Prospects have been relegated to a work from home environment that makes every day functions ever more difficult to perform. It’s hard enough to talk with managers where we already do business, so building relationships and getting “added” as a newly approved vendor is a monumental task. But it can, and is, being done. The key is maintaining a vigilant and measured approach. In this webinar, we will review some traditional methods of prospecting but more importantly, will examine some unique methods and tactics that can help improve your results to drive new business.
What to Expect from a Biden Administration and How to Minimize Your Tax Liability
Thursday, April 29, 2021
With the executive and legislative branches wholly controlled by Democrats, the shift in party control is bringing a significant change in tax policy proposals. While many of the most progressive policy proposals face resistance, there is considerable pressure to increase taxes on businesses and the affluent. In practical terms, what does this mean for staffing owners and executives? What can you do about it? In this webinar, tax experts with deep staffing firm experience will offer their insights on likely changes to tax policy and actions you should take now to minimize your tax burden in the future.
The American Rescue Plan, the ACA and Your Health Benefits Strategy: What IT & Engineering Staffing Companies Need to Do Now
Thursday, April 22, 2021
In March 2021, Congress enacted and the President signed the historic American Rescue Plan legislation which made significant changes to the Affordable Care Act. After providing an overview of the key changes to the ACA and their implications, the panelists will address what coverage is required to avoid ACA penalties, the advantages of Individual Coverage Health Reimbursement Arrangements (ICHRAs), and an insider’s view of the health plan underwriting process. Join TechServe’s Health Benefits Program team, including its dedicated benefits advisor and partner Pendella, along with a health plan underwriter. Following the prepared presentation, there will be live Q&A with all panelists including the underwriter.
Be Productive, Not Just Busy
Thursday, April 08, 2021
There are thousands of recruiters, managers and owners who work incredibly hard, but the hours worked do not equate to their production, income or profits. This webinar will address the greatest time wasters for candidates, clients, and recruiters/account executives. More importantly it will provide you with solutions that will add hours to your day. Topics addressed include: 1) Ten Candidate time wasters with solutions 2) Ten Client time wasters with solutions 3) Ten Recruiter/A/E time wasters with solutions
Written Communication in 2021: How to Get a Fast Response When You Need It
Thursday, March 25, 2021
Henna Pryor, Executive Coach and Staffing & Sales Performance Trainer, will be leading a session on written communication, specifically around how to get a fast response using two modalities: 1) Text Messaging in Modern Staffing 2) Writing Irresistible Follow-Up Messages. In this new decade, written communication has become the power player in getting and keeping attention, and these tips will help ensure you never fall victim to someone going "dark" ever again.
Removing FEAR in a Sales Culture
Thursday, March 18, 2021
Casey Jacox and Jon Hunter will bring their nearly 50 years of combined sales & sales leadership experience to Tech Serve as they talk about key components in removing fear in the workplace. Too often, sales leaders get lost in the numbers' metrics or lost by managing up within the organization. Instead, we will share the science and the art on the benefits by leading through humility, vulnerability and creating an environment where the practice is encouraged. Casey and Jon will make you think and laugh, but most importantly, you will leave inspired to manage your team more effectively.
Advancing Women in IT & Engineering Staffing – A Candid Discussion
Monday, March 08, 2021
To assess where we stand today, we will showcase new findings from a recent study conducted by the Women Business Collaborative (WBC), in cooperation with the WBC Staffing Leadership Council of which TechServe is a member that will highlight gaps and opportunities to advance women in technology. We’ll parse out what it all means - Our panel of industry thought leaders will help us explore ways to accelerate diversity, equity and inclusion in IT & engineering. We’ll identify our #ChooseToChallenge action plans - To ensure strong forward momentum, we will align our plans with the International Women’s Day theme of “Choose to Challenge.” Every panelist and participant will identify their own personal challenge to encourage and promote a more equitable and inclusive world.
How the Pandemic Changed Technology Adoption Rates for IT & Engineering Staffing Firms
Thursday, February 25, 2021
2020 was a steep learning curve for the staffing & recruitment industry. With a contracting economy, a global pandemic, and a sudden shift to remote work, recruiters and hiring managers faced unprecedented challenges. And yet, some firms managed to survive—and even thrive—during this time of crisis. Their secret was simple: relying on technology. In this webinar, CEIPAL’s CMO, Peter Velikin, discusses key findings that show how the rate of technology adoption directly impacts the success of staffing firms.
State of the Industry: A Quarterly Executive Webinar Series
Thursday, February 18, 2021
Despite the arrival of approved vaccines, the pandemic continues to rage with an ongoing impact on the economy, labor markets, and businesses of all types including IT & engineering staffing firms. As an industry, where are we now and where are we going? Join TechServe CEO Mark Roberts and veteran industry analyst Jim Janesky as they explore the latest industry developments.
PPP Loan Forgiveness, Second Draw Loans & Employee Retention Credit: What’s New & What’s Changed?
Thursday, January 28, 2021
Subject matter experts with deep staffing industry experience will do a ‘deep dive’ on the changes to PPP Loan Forgiveness rules, requirements for second draw loans, and the expanded eligibility for the ERC.
The TechServe Alliance Health & Benefits Program: HRA Final 2020 Health Plan Webinar
Thursday, October 29, 2020
With ongoing uncertainty regarding the public health crisis and future economic conditions for the remainder of 2020 and 2021, owners and executives of IT & engineering staffing firms are closely evaluating all aspects of their business, including the costs and return on providing employee benefits. Don’t miss out on Part Three of our Health Plan Webinar Series where we’ll review strategic (and potentially cost-saving) Health Plan options that perhaps you haven’t considered yet.
TechServe Alliance Level Funded Health Plan
Thursday, October 08, 2020
It’s Renewal Time for Many Groups; New Options to Lower Costs and Improve Benefits If you are looking for ways to reduce your health plan costs while maintaining a traditional provider network, attend Part Two of our webinar series with a special focus on Level Funded Plans. You will learn more about the TechServe Alliance Level Funded Plan* that provides...
State of the Industry: A Quarterly Executive Webinar Series
Thursday, September 24, 2020
While the initial chaos triggered by the pandemic has subsided, it continues to have a profound impact on the economy, labor markets, and businesses of all types including IT & engineering staffing firms. As an industry, where are we now and where are we going?...
The TechServe Alliance Health & Benefits Program: Innovative Strategies That Drive Down Costs and Improve Benefits
Tuesday, September 22, 2020
Given the impact of the global pandemic and associated economic fallout, 2020 has been a challenging year for most IT & engineering staffing firms. With ongoing uncertainty regarding the public health crisis and future economic conditions for the remainder of 2020 and 2021, owners and executives are closely evaluating all aspects of their business, including the costs and return on providing employee benefits...
The Taxman Giveth:  The Tax Benefits of the CARES Act
Thursday, September 10, 2020
In response to the COVID-19 pandemic, Congress enacted a series of measures to offset the devastating financial impact on businesses. While most of the focus on the CARES Act has been around the PPP loan program, buried within the federal relief bill are a number of significant tax benefits. After providing an overview of these provisions, accountants with deep staffing firm experience will outline the planning required to take full advantage of these benefits in order to reduce your tax burden.
Roadmap for Returning to the Office and Our “New Normal”: How to Effectively Manage and Mitigate Risk
Tuesday, September 01, 2020
Is your firm prepared to navigate the complexities and emerging issues around “office re-entry” during the COVID-19 pandemic? What are the real risks? In this webinar, experts from Hanover Insurance Group, TechServe Alliance's insurance program partner, will share a roadmap to help owners, executives and managers of IT & engineering staffing firms manage and mitigate risk in an environment fraught with uncertainty. Discussion topics will include...
PPP Loans Round 1 (and a Round 2?): An Update
Thursday, August 27, 2020
How likely is Congress to approve a second round of Payroll Protection Program loans? What are the eligibility criteria being considered and how do they differ from the Round 1? What is the latest guidance around forgiveness of PPP loans that have already been disbursed? During this webinar, government affairs, legal and accounting experts will share the latest developments on the PPP loan program, the centerpiece of the federal response to offset the devastating economic impact on small businesses precipitated by the COVID-19 pandemic.
Being an Elite Seller in the Eyes of Your Customer
Tuesday, August 25, 2020
Learn from Casey Jacox, a 20-year staffing and services veteran from KForce, and current Sales & Leadership coach at Winning The Relationship. In this webinar, he will discuss the importance of internal and external sales messaging. When clarity of your offering is present, great things will be accomplished with your customers and your team will begin to produce at higher levels. In this session, you will learn...
Business Development in Our New Normal Innovative Approaches for IT & Engineering Staffing Firms
Thursday, August 13, 2020
If prospects are not returning your calls, won’t set up sales appointments, and ignore your efforts to reach out to them, how do you convert prospects into clients? Companies need people to stay in business and are hiring more contractors and direct hires. If they’re not hiring from you, they’re using your competitors...
Understanding the Cloud for IT & Engineering Staffing
Thursday, July 16, 2020
Recruiters and AEs are not IT talent, but they are challenged every day to connect with those that are and they must stay current in the skills needed by their clients. Cloud computing is one of the hottest skills being sought today. Understanding the Cloud for Staffing webinar will provide a deeper contextual understanding of the various ‘pieces’ of the Cloud and allow your team to feel more comfortable and educated on the nuances...
Future of Work - Ways COVID-19 Will Impact the Next-Generation Workforce
Tuesday, July 14, 2020
Join Ryan Jenkins, an internationally-recognized keynote speaker, generations expert, and former TechServe Keynote speaker. For over 8 years, he has been helping organizations gain clarity around Millennials and Generation Z so professionals can effectively work and lead across generations. Ryan will share with TechServe Alliance how COVID-19 has reoriented our relationships with work, technology, communication, staffing, and so much more...
Driving Diversity in Tech Through Recruiting
Thursday, July 09, 2020
We as a society and as organizations are at a crossroads in our history. We all must ask ourselves: How will I leverage my talent and resources in this moment? Will I do nothing and maintain the status quo or am I willing to drive change through meaningful action and allocation of my resources?
State of the Industry: A Quarterly Executive Webinar Series
Thursday, June 25, 2020
While the initial chaos triggered by the pandemic has subsided, it continues to have a profound impact on the economy, labor markets, and businesses of all types including IT & Engineering Staffing firms. As an industry, where are we now and where are we going?
KPIs for the “New Normal”: Effectively Managing Team Performance in a Post-Covid World
Tuesday, June 23, 2020
The most successful IT & Engineering Staffing firms have enthusiastically embraced the business adage “you get what you measure.” For most firms, managing by metrics has never been more important given the dependence on remote work and operating virtually. However, given the massive disruption triggered by the pandemic, are long-standing KPIs still valid? If not, what metrics should be managed in a post-COVID world?...
Lowering Costs and Maximizing Value From Your Employee Benefits Spend
Tuesday, June 16, 2020
After wages, employee benefits are one of the most significant expense categories for IT & Engineering Staffing firms. Despite its significance and impact on profitability, few firms approach their benefits strategically - merely defaulting to what they did the prior year. Given the enormous pressure to reduce costs amidst the precipitous decline in sales activity triggered by the pandemic,...
The State of the IT Workforce Post-COVID-19 - A Candid Conversation with CIOs & IT Staffing Leaders (Jointly presented by SIM and TechServe Alliance)
Thursday, June 11, 2020
Before the coronavirus pandemic engulfed the nation, unemployment in IT was at historic lows. IT professionals in high demand skill sets typically had multiple job offers with many positions going unfilled. Has the crisis altered long-term trends? In this straight-talk conversation, the CEOs of the Society of Information Management (SIM) and TechServe Alliance co-facilitate a discussion between senior technology and IT staffing firm executives on the state of the IT workforce. Questions to be addressed include...
From Balance to Integration: Achieving Harmony between Work and Life in the time of COVID
Tuesday, June 09, 2020
Join Dana Look-Arimoto, founder of the executive coaching firm Phoenix⁵ and author of "Stop Settling, Settle Smart", as she guides you to reexamine work-life balance and create true integration in all aspects of your life. Drawing on wisdom from decades of leading corporations, teams, and individuals, participants of this session will learn simple and practical tips and tricks on how to make tradeoffs, and to adapt and overcome challenges in a way that makes sense for YOU!
Returning to the Office - The Great Debate
Thursday, June 04, 2020
Once the initial chaos triggered by the COVID-19 public health crisis subsided, no question has been more on the minds of owners and executives than: When and how (and for some, if) does the team return to the office? What is clear, not everyone agrees! Join us as four IT staffing executives share their perspective and decision-making approach for returning to the office. During the discussion,...
Technically Screening When You Are Not Technical
Tuesday, June 02, 2020
Recruiters will never be engineers. However, they can often be intimidated by engaging with software engineers when trying to qualify them for a specific role. Their resumes can be a blizzard of buzzwords and listening to them describe a technical process or project can be as frustrating as it is mysterious. This webinar will introduce ideas that will give your team - both sales and recruiters - concepts,...
Win the Relationship, Not the Deal – A Motivational Talk for Account Executives During Tough Times
Thursday, May 28, 2020
Learn from Casey Jacox, a 20 year staffing and services veteran from Kforce. During his time at Kforce, Casey grew and developed local and national accounts through different business cycles and industry downturns. Casey will share the top 5 areas to focus on right now. These are core fundamentals that don't provide a quick-hitting magic potion; however, they will be a key reminder of what is required for long-term success...
How to Lead Productive Sales Conversations in a Recessed Market
Thursday, May 14, 2020
With the COVID-19 outbreak, the IT staffing and services market has plummeted in just a few short months. IT staffing professionals are feeling the pain. As corporate America continues to put a freeze on hiring and cut budgets, sales cycles have stalled while discovering new opportunities grows more challenging each and every day. Engaging IT hiring managers in productive and meaningful sales conversations has never been more difficult.
The Changing Rules of the Game: Audits, Forgiveness & Taxability of PPP Loans
Monday, May 11, 2020
In the face of the unprecedented economic decline triggered by COVID-19, Congress enacted the Payroll Protection Program. To expedite the disbursement of the funds, the small business loan program was initially rolled out with only minimal official guidance. However, since the launch, the Administration has been dripping out new guidance that is in some cases fundamentally changing the rules - and there is more to come...
Leading an IT Staffing Firm in a Post-Pandemic World
Thursday, May 07, 2020
First it was elbow bumps. Then it was social distancing. Now we’re wondering how we’ll all navigate a post-pandemic world. Will handshakes become obsolete? Will meetings require bigger rooms? Will remote work become the norm? Questions like these will all eventually be answered as life evolves into our new normal. There are, however, deeper issues facing business leaders and a rare opportunity to look beyond the obvious impacts of this crisis...
The 5Cs: A Simple Framework to Help Remote Teams Navigate Change Successfully
Thursday, April 30, 2020
As a leader, navigating change means driving alignment, communication, and accountability across your organization, especially through this anxious and uncertain time. Now more than ever, staffing industry firm leaders need to ensure they are aligned and have the right communication, especially if you have remote employees.
Recruiters – What Should You Be Doing Right Now
Tuesday, April 28, 2020
There are results you can achieve right now that will benefit you, your candidates, your clients and your sales team. There is tremendous uncertainty and your candidates may be reevaluating their priorities. You will learn the specific actions that will provide you with the greatest return on your time and recruiting efforts, while working remote. Topics Barb Bruno will discuss are...
Managing Your Leadership EQ In Challenging Times
Friday, April 17, 2020
Times of high stress and uncertainty challenge the leader’s emotional state, impacting self-confidence, decision making and culture management. This 90-minute interactive session will support you to steady the ship as we deepen the leadership skills of emotional intelligence, triggers and the drama triangle. Participants emerge with not only clarity and confidence on how to surface, own and manage emotions, but also key skills to lift your team out of dysfunctional behavior that often accompanies mis-managed emotions.
Battening Down the Hatches: Fortifying Your Firm for the Economic Downturn
Tuesday, April 14, 2020
In response to the Covid-19 Pandemic, economic activity has slowed with some sectors coming to a full stop. Whether your firm immediately lost headcount or declining job orders or extended payment terms has you concerned about your firm’s future fortunes, there are specific actions you should be taking to financially fortify your firm and mitigate the impact. After kicking-off the discussion with a snapshot of what is happening among IT & engineering staffing firms, two industry veterans will explore the key metrics to monitor and offer recommendations on...
State of the Industry: A Coronavirus Interim Update
Thursday, April 09, 2020
While the full impact of the ongoing health and economic crisis on the IT & Engineering Staffing Industry is currently unknowable, we will explore a number of the most pressing issues confronting firm leaders. Where are we in the availability of federal financial relief? How are banks responding to these programs and otherwise meeting the financial needs of industry firms? What insights can we glean from prior downturns and how it can inform the path forward? Join us for this interim update followed by an opportunity for questions.
Deal Center Hotlist … Newly Released Feature in Response to the Crisis
Tuesday, March 31, 2020
Last November, we launched the Techserve Alliance Deal Center opportunity sharing platform. In response to the Coronavirus crisis, we worked with Gustav to accelerate the development of a basic Hotlist feature allowing member companies to partner with other TechServe member firms in redeploying consultants who may have suddenly come off of billing, become available because clients have delayed starts or even terminated all consultants.
Crisis-Driven Legislation & Employer Obligations: What It Means for Your Business
Thursday, March 26, 2020
Moderator: Mark Roberts, CEO, TechServe Alliance Julie Strandlie, Government Affairs Representative, TechServe Alliance Claire Deason, Shareholder, Littler Diane Kimberlin, Shareholder, Littler
Operating Virtually and Effectively Leveraging Technology
Wednesday, March 25, 2020
Scott Grausnick, CEO, Harbinger Partners Maurice Fuller, Founder, StaffingTec
Managing Your Sales and Recruiting Team During a Time of Disruption
Tuesday, March 24, 2020
Scott Aicher, VP of IT Solutions, Belcan; President, TechServe Alliance Board of Directors Barb Bruno, Founder, Good as Gold Training; Co-Developer, TechServe Alliance Certification Program Rick Carlson, Sales & Recruiting Management Program Director, TechServe Alliance; Founder/President, Harvyst Consulting Partners
Top 10 Staffing Technology Trends
Tuesday, March 17, 2020
Join us for this fast-moving webinar with StaffingTec Founder Maurice Fuller. Maurice will outline the top technology trends that will shape the staffing industry during the 2020-23 timeframe.
Overtime Violations Lurking in Your Company: The Five Most Misclassified Jobs Under the FLSA
Thursday, March 12, 2020
The Department of Labor’s New Overtime Rule went into effect on January 1, 2020. As DOL enforcement reaches an all-time high, employees (and their lawyers) will be scrutinizing vulnerable positions for potential FLSA (and state law) violations more than ever. Join former DOL WHD Administrator and ComplianceHR VP Tammy McCutchen and ComplianceHR CEO Lori Brown as they discuss...
Artificial Intelligence in Recruiting - An Industry Report
Tuesday, March 10, 2020
Over the past several years, artificial intelligence has transformed multiple industries by providing the ability to gain previously unreachable insights through near instant analysis of massive amounts of data. Structurally, the staffing industry is a great fit for many of the modern AI technologies—searching from millions of résumés and large volumes of unstructured data, matching to vital but imperfectly written job descriptions, and meeting continuously changing requirements...
Technical Interviews: Stop the Awkward, Start the Conversation
Thursday, March 05, 2020
One of the biggest challenges we face as recruiters is engaging meaningfully with technical candidates. Not only does it feel like we are speaking a different language than these candidates, the standard recruiting tools don’t support us with these conversations. To deliver true value to our clients, we need to be able to assess and speak to a candidate’s technical experience and match with an open role, not just keyword match from the resume.
How to Provide Speed, Quality, and Price While Maintaining Profitability in IT Staffing
Thursday, February 27, 2020
Never in the history of staffing has it been so overpopulated with competitors -- there are nearly 19,000 staffing companies of which 10,000 have an IT component. If you and your team want to prove worthiness to be included in the vendor selection process, you need to calculate and present data driven evidence of your ability to provide at a level that returns demonstrable value to your clients.
Introduction to the TechServe Deal Center Powered by Gustav
Thursday, January 23, 2020
TechServe recently launched the Deal Center, a member-to-member online partnering platform powered by Gustav. Join Gustav's co-founder Jan Jedlinski and TechServe CEO Mark Roberts for a live demo of the Deal Center and learn how you can share your open opportunities and place your available candidates through a trusted community of partners.
State of the Industry: A Quarterly Executive Webinar Series
Tuesday, December 10, 2019
The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts with industry veteran Jim Janesky, these quarterly presentations will cover key industry trends, metrics and drivers.
State of the Industry: A Quarterly Executive Webinar Series with 2019 OPR Insights
Thursday, June 20, 2019
The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts with industry veteran Jim Janesky, these quarterly presentations will cover key industry trends, metrics and drivers.
Right-Now Solutions for Data Privacy and Cybersecurity
Monday, May 27, 2024

 

Time: 12:30 PM - 1:30 PM ET

 

Speaker: Ben Hunter, Principal, UHY LLP, Certified Public Accountants

 

 

In the fast-evolving landscape of cybersecurity, staffing companies find themselves in a constant battle against a formidable adversary: ransomware. This malicious software, identified as the foremost concern by the UHY Cyber practice, poses a significant threat to the security of staffing firms. Following closely behind is the pervasive issue of compromised business emails, further complicating the cybersecurity landscape.

 

 

Staffing firms, by the nature of their operations are exposed to heightened cybersecurity risks. Owners of staffing companies are increasingly recognizing the critical importance of cybersecurity and data privacy.

 

 

 

This webinar will inform staffing firms about how to stay ahead of the curve by implementing comprehensive security protocols, employee training programs, and regularly updating their defense mechanisms to ensure that the company's infrastructure remains resilient in the face of emerging cyber threats.

 

 


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