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The 2024 Operating Practices Report

The 2024 TechServe Alliance Operating Practices Report (OPR) is Now Available.

The just-released report highlights several long-standing and newly emerging industry trends:

  • In a Market where Demand Declines, Scale Provides an Advantage:  While earnings declined across the board, firms were more likely to generate above-average profitability through lower expenses as a percentage of revenue—providing an advantage to larger firms given their greater scale.
  • Client Diversification is Even More Critical as Demand Recedes: While client diversification is critical for all firms at all times, smaller firms become particularly vulnerable during down markets given higher levels of client concentration.
  • Firms Were Less Reliant on H-1Bs Provided by Third Parties: For a myriad of reasons, firms have become less reliant on H-1Bs provided by third parties.

The 2024 TechServe Alliance Operating Practices and Sales & Recruiter Metrics Report

The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations.

About the 2024 TechServe Alliance Operating Practices Report

As the only annual benchmarking analysis exclusively focused on the IT & engineering staffing industry, this comprehensive benchmarking report covers a wide range of metrics including data points on operating in the remote and hybrid work models.

  • Revenue
  • Gross Margin & Profitability
  • Impact of Direct Client Relationship, VMS/MSP with Hiring Manager Contact, and VMS/MSP Without Hiring Manager Contact on Close Rates, Margins and Profitability
  • SG&A Expenses—what areas of expense control help drive higher profitability
  • Compensation and Metrics for Sales & Recruiters at Different Levels of Experience
  • Benefits for Internal Staff, Hourly and Salaried Consultants
  • Industry Trends

And much more!

A Sales & Recruiter Metrics Report will be released in the future.

  • View Reports Pricing
    Member Non-Participant Member Participant
    Operating Practices Report $650 FREE
    Sales & Recruiter Metrics $350 FREE
    Complete Reports $895 FREE
    Non-Member Non-Participant Non-Member Participant
    Operating Practices Report $1495 $750
    Sales & Recruiter Metrics $595 $375
    Complete Reports $1995 $995


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