ALL NEW
THE 2026 TechServe Alliance
Operating Practices Report (OPR)
The industry’s preeminent benchmarking report,
modernized and completely reimagined.
The 2026 OPR Survey Results are Now Available!
Participants of the Survey Can Access the OPR Dashboards Below:
Explore aggregated 2026 industry benchmarking data and trends in this interactive Power BI dashboard
Compare your firm’s performance against industry peers across key metrics in your personalized company dashboard
Did not participate in the 2026 OPR Survey but would like access to the results?
You can purchase access to the OPR Industry Dashboard with aggregated 2026 benchmarking data. Click here for details.
The TechServe Operating Practices Report (OPR) has long been the gold standard for benchmarking in IT and engineering staffing — delivering the data and insights that drive top-line growth and increased profitability. This year, we rebuilt it from the ground up: faster, smarter, and more actionable than ever.
What's new in 2026
The 2026 TechServe Alliance Operating Practices Report represents the next evolution of the OPR — transforming industry benchmarking from a static annual report into a more flexible, data-driven decision support tool for staffing and solutions firms. It has been completely modernized into a dynamic and interactive Power BI industry dashboard, with expanded benchmarking categories and deeper operational insights designed to help firms evaluate performance, identify opportunities, and make more informed strategic decisions in a rapidly evolving market.
Financial Performance Benchmarks
See where your firm stands on the metrics that matter most — revenue growth, gross margin, operating profit, EBITDA, cost structure, and more — benchmarked against industry peers.
Sales & recruiting metrics
Understand how your teams compare — fill ratios, starts, job orders, submittal-to-hire ratios, and revenue per salesperson and recruiter across the industry.
Compensation benchmarks
Know if your compensation is competitive. Base salary and commission data for sales and recruiting staff by experience level and geographic area.
Strategic priorities
Find out where firms are investing in 2026 — from AI adoption and automation to operational efficiency, team development, and beyond.
Interactive filtering
Slice the data the way you need it. Filter by firm size, region, VMS/MSP concentration, and profitability quartile to benchmark against the peer group most relevant to your firm.
Built for year-over-year insight
Multi-year trend tracking across revenue growth, margins, and SG&A going back to 2021 — with deeper comparisons to come in future years as the dataset grows.
TechServe members in good standing who participated in the survey: your OPR dashboards leveraging Power BI are made available at no cost.
Report Pricing (only OPR Survey participants will get access to their personalized OPR Firm Scorecard dashboard)
- Member/Participant: FREE
- Non-Member/Participant: $995
If you did not participate in the 2026 OPR Survey but would like access to the results, you can still purchase the Industry Dashboard, which includes aggregated 2026 benchmarking data.
- Member/Non-Participant: $895; Click here to purchase.
- Non-Member/Non-Participant: $1,995; Click here to purchase.
OPR Dashboards will be available to participants Monday through Friday, 8:30 a.m. ET – 8:30 p.m. ET. Hours are subject to change.
