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Research tools, data and analytics to help you better understand the industry, the employment market and your firm’s performance
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Join Mark Roberts, CEO of TechServe Alliance, and Kip Wright, Founder & CEO of Wright Path Advisors and President-Elect, Board of Directors of TechServe Alliance, as they explore whether today’s shifts in IT staffing are part of a familiar economic cycle or signs of deeper structural change. From the lasting effects of COVID to the transformative role of AI, they discuss how client expectations are evolving, what it takes for firms to reposition themselves, and where staffing leaders should focus to stay competitive.
Kip’s Background & Industry Experience (01:02)
Cyclical vs. Structural Shifts (02:49)
AI as a Transformational Force (03:19)
GDP Divergence & the COVID Hangover (04:29)
How AI Is Shaping Technology Demand (07:06)
Resetting Skill Sets & Tools of the Future (08:28)
Changing Client Expectations (09:44)
Evolving Beyond Traditional Staffing (11:21)
Repositioning vs. Diversification (13:18)
Building Deeper Client Relationships (15:19)
Leveraging AI in Delivery & Recruitment (16:51)
Avoiding Disintermediation by AI (20:26)
AI’s Role in Sales & Client Engagement (22:53)
Final Advice for Staffing Firms (25:34)
Wrap-Up (26:08)
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