It was great seeing everyone at the 2025 EXECUTIVE SUMMIT in Marco Island, FL. Catch a glimpse of what was explored at this year's event.

Is the Recruiter Role Dying or Evolving? Balancing AI Efficiency with Human Connection in IT Staffing

Show Notes

Join Great Recruiters Founder & CEO Adam Conrad alongside leading IT staffing executives — Tim Glennie, Susan Robinson, Robert Bouchard, Michelle Sims, and John Bemis — for a dynamic conversation on one of the industry’s biggest questions: Is the recruiter role dying or evolving?

The panel breaks down where AI truly adds value, where human intuition remains irreplaceable, how to combat tech fatigue, what ethical implementation looks like, and how to preserve trust and empathy in an increasingly automated world. Leaders share real examples, risks to watch, and practical ways to create a recruiter force that thrives at the intersection of technology and human connection.

What You’ll Hear in This Episode:

  • Introduction & Episode Overview (00:43)
  • Is the Recruiter Role Dying or Evolving? Panel Perspectives (05:21)
  • Where AI Fits — and Where Humans Must Lead (07:22)
  • Balancing Automation With Human Touch in the Workflow (11:30)
  • AI Interviewing: When It Works and When It Doesn’t (13:16)
  • Coaching Recruiters to Blend Tech With Empathy (14:52)
  • Change Management & Combating Tech Fatigue (17:27)
  • Building Team Buy-In and Reducing Internal Resistance (20:29)
  • Measuring Success: Human Connection + AI-Driven Insight (22:01)
  • Adoption, Habits, and the Role of Recruiter Feedback (23:31)
  • Maintaining Culture While Implementing AI (26:09)
  • Ethical AI, Transparency & Companywide Alignment (27:10)
  • Ensuring Great Candidate and Client Experience at Scale (34:12)
  • Being Transparent About AI in the Hiring Process (37:21)
  • AI Wins: Unexpected Placements & Better Screening (41:31)
  • Hidden Risks: Black Holes, Fraud, Bias & Over-Automation (43:30)
  • Bias, Fairness & the “Matching a Lie to a Lie” Problem (48:22)
  • Final Takeaways From Each Panelist (52:15)
  • Closing Thoughts & Wrap-Up (55:59)
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Episode 5

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Episode 7

Hot Takes Episode 7 – What is the best piece of career advice you have received and who gave it?

TechServe Exchange logo with blue and black text and speech bubble graphics above the names John Bemis, President of Benchmark IT, and Megan McCann, Founder & CEO of McCann Partners—highlighting a strong client relationship.
Episode 6

Every Good Client Starts with a Strong Relationship

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