New offering provides customized recommendations to enhance operational efficiency and profitability for IT and engineering staffing firms
TechServe Alliance is proud to announce a new high-impact member benefit: Business Optimization Analysis designed to help IT staffing firms improve operational effectiveness, reduce costs, and increase profitability.
This initiative is led by Sean Gilligan, TechServe Alliance’s first IT Staffing Executive-in-Residence. With extensive experience managing national and international IT staffing organizations, Sean brings hands-on expertise and strategic insight to member firms looking to sharpen their operational edge.
“In today’s competitive and unpredictable market, staffing firms can no longer rely on top-line growth alone,” said Sean Gilligan, IT Staffing Executive-in-Residence. “This initiative is about helping members uncover opportunities they may not see on their own—streamlining operations, improving margins, and building more resilient businesses.”
“We are thrilled to offer this exclusive opportunity to help our members identify actionable ways to improve performance and achieve sustainable growth,” added Mark Roberts, CEO of TechServe Alliance. “Operational excellence has become the difference-maker, and this program delivers exactly that.”
The Business Optimization Analysis includes:
- A brief survey to gather key firm metrics and goals
- A one-on-one consultation with Sean Gilligan to explore areas for improvement
- A follow-up session with tailored, actionable recommendations
According to the newly released 2025 TechServe Alliance Operating Practices Report, firms achieving higher profitability in a landscape of soft and uneven client demand did so primarily through operational efficiency and reduced SG&A costs. This new offering is designed to help members achieve those same results.
