For IT and engineering staffing firms, data is no longer an issue. Firms today have access to more information than ever across finance, recruiting, sales, and operations. The real challenge is knowing how to interpret that data — and how to understand whether performance is strong, average, or falling behind the rest of the market.

That challenge was a key driver behind the launch of TechServe BenchmarkPro. Powered by Data Minds Optimization, BenchmarkPro is an automated benchmarking solution built specifically for IT and engineering staffing firms. It is designed to replace static, manual benchmarking processes with real-time visibility, giving leadership teams the context they need to make faster, more confident, data-backed decisions.

At its core, BenchmarkPro is about moving beyond internal-only measurement and giving leaders a clearer view of how their business truly performs within the broader industry.

“Benchmarking has always been about giving leaders the ability to manage with facts instead of opinions,” said Mark Roberts, CEO, TechServe Alliance. “With BenchmarkPro, firms now have a more dynamic and accessible way to understand how they compare to peers and make informed decisions faster.”

How BenchmarkPro Supports Better Leadership Decisions

BenchmarkPro brings together financial, operational, and ATS data into a single, automated dashboard, allowing leadership teams to move from fragmented reporting to a more complete, strategic view of performance. Rather than relying on anecdotal insight or year-over-year internal comparisons alone, firms can now benchmark their results against anonymized industry medians drawn from peer organizations.

The dashboard is intentionally designed with leadership decision-making in mind, helping executives quickly identify strengths, uncover gaps, and prioritize action.

“Most staffing firms already have the data they need — the challenge is turning that data into insight,” said Michael Allen, Founder, Principal Consultant, Data Minds Optimization. “BenchmarkPro automates that process and makes it easier for leaders to see where performance is strong, where gaps exist, and where to focus next.”

Key benefits of the BenchmarkPro dashboard include:

• Automated, confidential benchmarking
   BenchmarkPro removes the burden of manual spreadsheets by automating data collection and visualization. Each firm sees only its own performance alongside industry medians, ensuring confidentiality while still delivering meaningful peer comparison.
• Clear context for how your firm stacks up
   Leaders can immediately see whether their organization is outperforming, aligning with, or lagging behind industry norms across key measures such as revenue, gross margin, headcount, hiring velocity, and productivity.
• Visibility across the full staffing lifecycle
   The dashboard spans finance and operations, ATS KPIs, recruiting and sales funnels, efficiency ratios, time-to-fill metrics, and starts-and-stops analysis — offering a holistic view rather than isolated snapshots.
• Direct connection between activity and financial impact
   BenchmarkPro helps leaders understand how changes in efficiency, turnover, or hiring velocity translate into real revenue and margin outcomes, supporting more informed planning and performance conversations.
• Faster, more confident decision-making
   With regularly updated data presented visually and consistently, leaders can spot trends earlier, validate strategic decisions with facts, and align teams around shared performance benchmarks.

Rather than simply reporting numbers, BenchmarkPro is designed to help leadership teams ask better questions — and act on them with greater confidence. By combining industry benchmarking with automated visibility, the dashboard helps leadership teams move from static measurement to continuous, data-driven decision-making.

See the BenchmarkPro Dashboard in Action

You can watch an on-demand walkthrough of TechServe’s BenchmarkPro demonstrating how firms can use it to better understand performance, benchmark against peers, and support more informed decision-making.