The 2024 TechServe Alliance Operating Practices Report (OPR) is Now Available.
The just-released report highlights several long-standing and newly emerging industry trends:
- In a Market where Demand Declines, Scale Provides an Advantage: While earnings declined across the board, firms were more likely to generate above-average profitability through lower expenses as a percentage of revenue—providing an advantage to larger firms given their greater scale.
- Client Diversification is Even More Critical as Demand Recedes: While client diversification is critical for all firms at all times, smaller firms become particularly vulnerable during down markets given higher levels of client concentration.
- Firms Were Less Reliant on H-1Bs Provided by Third Parties: For a myriad of reasons, firms have become less reliant on H-1Bs provided by third parties.
The 2024 TechServe Alliance Operating Practices and Sales & Recruiter Metrics Report
The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations.
- Revenue
- Gross Margin & Profitability
- Impact of Direct Client Relationship, VMS/MSP with Hiring Manager Contact, and VMS/MSP Without Hiring Manager Contact on Close Rates, Margins and Profitability
- SG&A Expenses—what areas of expense control help drive higher profitability
- Compensation and Metrics for Sales & Recruiters at Different Levels of Experience
- Benefits for Internal Staff, Hourly and Salaried Consultants
- Industry Trends
And much more!
A Sales & Recruiter Metrics Report will be released in the future.
About the 2024 TechServe Alliance Operating Practices Report
As the only annual benchmarking analysis exclusively focused on the IT & engineering staffing industry, this comprehensive benchmarking report covers a wide range of metrics including data points on operating in the remote and hybrid work models.
View Reports Pricing
| Member Non-Participant | Member Participant | |
|---|---|---|
| Operating Practices Report | $650 | FREE |
| Sales & Recruiter Metrics | $350 | FREE |
| Complete Reports | $895 | FREE |
| Non-Member Non-Participant | Non-Member Participant | |
|---|---|---|
| Operating Practices Report | $1495 | $750 |
| Sales & Recruiter Metrics | $595 | $375 |
| Complete Reports | $1995 | $995 |
