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# TechServe Alliance: Discover TechServe Alliance – the premier association for IT & engineering staffing and solutions firms. Access industry insights, advocacy, benchmarking, and networking to grow your business. Join the voice of the technology staffing industry today.

## Sitemaps
[XML Sitemap](https://techservealliance.org/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [From Staffing to Consulting: Building the Operations to Scale](https://techservealliance.org/from-staffing-to-consulting/): Winning consulting work is only the beginning. For staffing firms, the greater challenge is building an operating model that can deliver that work profitably and at scale.
- [30% of the Week Back: What US Agencies Are Really Doing With AI](https://techservealliance.org/what-us-agencies-are-really-doing-with-ai/): Over the past year I have spoken with hundreds of US staffing and search firm owners, and the ambition is remarkably consistent. Almost none of them want to replace recruiters with AI. They want to multiply what each one can do. The phrase that keeps coming up is "10x recruiter": the same people producing far more, the way AI already changed the output of the best software engineers. For an industry that places those engineers, the parallel is hard to ignore.
- [Five Risk Mitigation Moves Staffing Firms Should Make Now](https://techservealliance.org/five-risk-mitigation-moves-staffing-firms-should-make-now/): This article was provided by TechServe Supplier Staffing GC, LLC
- [The New Candidate Reality: Why IT Staffing Firms Must Rethink Trust in the Age of AI ](https://techservealliance.org/why-it-staffing-firms-must-rethink-trust-in-the-age-of-ai/): Candidates are adopting AI at an unprecedented pace, using tools to generate resumes, automate applications, prepare for interviews, and even misrepresent their qualifications. As a result, the signals recruiters have traditionally relied on to assess talent are becoming less reliable. 
- [The IT & Engineering Staffing Market in Mid-2026: Execution Is Driving Outcomes ](https://techservealliance.org/the-it-engineering-staffing-market-in-mid-2026-execution-is-driving-outcomes/): After two years of uncertainty, the IT & engineering staffing and solutions industry is showing signs of stabilization. But while demand is improving and growth has returned for many firms, the recovery remains uneven. The organizations outperforming the market are not simply benefiting from better conditions—they are making deliberate strategic choices. 
- [June Executive Insights: The Staffing Playbook Is Being Rewritten](https://techservealliance.org/june-executive-insights-the-staffing-playbook/): Every month, TechServe Alliance convenes peer executive roundtables where leaders of IT and engineering staffing firms gather --- no scripts, no presentations, just candid conversation about what they’re actually seeing in their businesses. These sessions are some of the most honest market intelligence available in our industry, because the people in the room are living the conditions they’re describing. 
- [The Middle Management Burnout Crisis: Why the “Squeeze” is Breaking High-Performance Teams](https://techservealliance.org/the-middle-management-burnout-crisis/): The "Middle Manager" has evolved from a functional necessity into an organizational shock absorber. While executives set high-level visions for AI integration and "year of efficiency" profitability, it is the middle manager who must translate those abstractions into daily workflows.
- [Alex AI Joins as Gold Sponsor of the 2026 TechServe Alliance Executive Summit ](https://techservealliance.org/alex-ai-joins-as-gold-sponsor-of-the-2026-techserve-alliance-executive-summit/): TechServe Alliance is pleased to announce that Alex AI has become the most recent Gold Sponsor of the 2026 TechServe Executive Summit, deepening its commitment to supporting the IT and engineering staffing community. 
- [What Strong Staffing Sales Leadership Looks Like in Today’s Market](https://techservealliance.org/what-strong-staffing-sales-leadership-looks-like-in-todays-market/): In today’s staffing market, sales leaders are navigating longer sales cycles, increased competition, margin pressure, and more cautious buyers. But while many firms focus heavily on activity metrics and short-term pressure, some leaders are taking a different approach.
- [Rethinking Leadership: Why Performance Isn’t Enough](https://techservealliance.org/rethinking-leadership-why-performance-isnt-enough/): At some point, nearly every staffing firm faces the same situation. Someone on the team consistently delivers results. They are reliable, driven, and generate meaningful revenue. Promoting that individual into a leadership role feels like a natural progression. It recognizes their contribution and, in many cases, seems like the best way to retain them.
- [Why Recruiters Still Feel Slowed Down Despite AI Investments ](https://techservealliance.org/why-recruiters-still-feel-slowed-down-despite-ai-investments/): Staffing firms have invested heavily in AI tools designed to help recruiters source candidates faster, automate outreach, and improve productivity. Over the past few years, technology adoption in the industry has accelerated quickly, particularly in the front office where firms are focused on improving recruiting and sales performance. 
- [Inside April’s Executive Roundtables: What Tech Staffing Leaders Are Seeing Now](https://techservealliance.org/inside-aprils-executive-roundtables-what-tech-staffing-leaders-are-seeing-now/): At TechServe Alliance, we host peer roundtables where leaders of IT and engineering staffing firms speak candidly about what's actually happening in their businesses. In April, those conversations surfaced some patterns worth paying attention to. Here's what we're hearing. 
- [Compensation as a Strategic Lever — Here’s How Staffing Firms Should Respond](https://techservealliance.org/compensation-as-a-strategic-lever/): Compensation is no longer just a line item on the balance sheet. For staffing and solutions firms navigating a competitive talent market, it has become a defining factor in attracting, retaining, and motivating top performers. 
- [Why Content Strategy Matters for Staffing Firms Trying to Win New Business ](https://techservealliance.org/why-content-strategy-matters-for-staffing-firms-trying-to-win-new-business/): “Your buyers are doing more research than ever before,” Mello says. “They’re looking you up, they’re looking at your content, and they’re deciding if it’s worth their time to meet with you.” 
- [How to Build a Leadership Mindset: 5 Actionable Steps](https://techservealliance.org/how-to-build-a-leadership-mindset-5-actionable-steps/): The secret sauce for getting your employees to adopt a leader mindset is to provide a transparent career path to leadership. Below, we offer a few tips:
- [What It Really Takes to Build and Lead a Staffing Firm: Lessons from Women Founders](https://techservealliance.org/what-it-really-takes-to-build-and-lead-a-staffing-firm-lessons-from-women-founders/): In recognition of International Women’s Day, women leaders across the tech staffing industry and TechServe member companies came together to share what it truly takes to build, lead, and scale a firm from the ground up. What emerged was not just a set of success stories, but a candid look at the realities of entrepreneurship—marked by resilience, hard decisions, and continuous evolution.
- [One Mistake Is All It Takes: Why Identity and Performance Validation Are Reshaping IT Staffing](https://techservealliance.org/one-mistake-is-all-it-takes-performance-validation-fraud/): “There’s a common misconception that background checks verify identity,” Liggett says. “In reality, most background checks rely on self-asserted information. The candidate provides their name, date of birth, and Social Security number, and that information flows through the system without independent validation.” 
- [The IT & Engineering Staffing Market in Early 2026: Signals of Movement, Tests of Execution](https://techservealliance.org/the-it-engineering-staffing-market-in-early-2026-signals-of-movement-tests-of-execution/): After nearly two years of constrained demand, frozen budgets, and uneven performance, early 2026 is beginning to show signs of movement across the IT and engineering staffing landscape. Activity is picking up. Projects that sat on hold are starting to move forward. Yet for many firms, revenue remains tight and recovery feels uneven.
- [Introducing TechServe BenchmarkPro: A Smarter Way to Benchmark Performance in IT & Engineering Staffing](https://techservealliance.org/introducing-techserve-benchmarkpro-a-smarter-way-to-benchmark-performance-in-it-engineering-staffing/): That challenge was a key driver behind the launch of TechServe BenchmarkPro. Powered by Data Minds Optimization, BenchmarkPro is an automated benchmarking solution built specifically for IT and engineering staffing firms. It is designed to replace static, manual benchmarking processes with real-time visibility, giving leadership teams the context they need to make faster, more confident, data-backed decisions.
- [Breaking Down Silos: Why Sales, Marketing, and Technology Must Act as One Revenue Engine ](https://techservealliance.org/breaking-down-silos-why-sales-marketing-and-technology-must-act-as-one-revenue-engine/): For IT and engineering staffing firms, growth rarely breaks down because of a lack of effort. More often, it breaks down because sales, marketing, and technology are pulling in different directions. Each function may be doing its job well in isolation, yet the buyer experience still feels fragmented. Messages don’t line up. Data lives in different systems. Accountability is unclear. And to the buyer, the experience feels broken. 
- [Five Executive Takeaways Shaping IT & Engineering Staffing Firms](https://techservealliance.org/five-executive-takeaways-shaping-it-engineering-staffing-firms/): Each month, TechServe Alliance brings senior leaders together for candid, peer-level conversations about what’s happening on the ground in IT and engineering staffing. Across recent Executive Roundtables, several consistent themes have emerged—reflecting both cautious optimism and the realities of operating in a selective, competitive market. 
- [Turning Tech Investments into Recruiting Results](https://techservealliance.org/turning-tech-investments-into-recruiting-results/): Staffing firms are spending more on technology than ever before, yet many leaders still struggle to connect those investments to measurable recruiting results. From AI-driven tools to automation platforms, the promise of efficiency is everywhere—but proving return on investment remains a persistent challenge.
- [Old School Meets New School: Blending Relationship-Driven Sales with AI](https://techservealliance.org/blending-relationship-driven-sales-with-ai/): In staffing and recruiting, technology continues to evolve at a rapid pace. From AI-powered research tools to automated outreach and note-taking, sales teams have more resources at their disposal than ever before. Yet one truth remains constant: relationships still drive results. 
- [Work Opportunity Tax Credit: Nears Expiration as Congress Debates Extension, Expansion ](https://techservealliance.org/work-opportunity-tax-credit-nears-expiration-as-congress-debates-extension-expansion/): This article was provided by UHY.
- [Leveraging AI in Sales: How IT Staffing Firms Can Cut Through the Noise and Drive Real Results](https://techservealliance.org/leveraging-ai-in-sales-how-it-staffing-firms-can-cut-through-the-noise-and-drive-real-results/): Sales leaders in IT staffing are facing a familiar problem: too many tools, too much noise, and not enough clarity on what actually moves the needle. AI promises speed, scale, and efficiency, yet many firms are struggling to translate that promise into measurable sales outcomes. Instead of creating momentum, technology overload is leaving sales teams overwhelmed and unsure where to focus.
- [The Next-Gen Recruiter: How AI Is Elevating the Role, Not Replacing It](https://techservealliance.org/the-next-gen-recruiter-how-ai-is-elevating-the-role-not-replacing-it/): As artificial intelligence continues to mature across the staffing industry, one message is becoming increasingly clear: AI is not replacing recruiters. It is elevating the role.
- [January Executive Roundtable Insights: Navigating Uneven Growth with an Eye on 2026](https://techservealliance.org/navigating-uneven-growth-with-an-eye-on-2026/): During TechServe Alliance’s January Executive Roundtables, more than 60 IT and engineering staffing leaders compared notes on market conditions, operational pressures, and the signals shaping their outlook for the year ahead. While 2025 delivered uneven results across geographies, verticals, and service lines, many participants pointed to late-Q4 momentum and strengthening early-2026 pipelines as meaningful signs of progress. The insights below reflect where leaders are seeing recovery take hold—and where continued discipline remains essential.
- [From 2025 into 2026: Perspectives and Insights Shaping the Year Ahead ](https://techservealliance.org/from-2025-into-2026-perspectives-and-insights-shaping-the-year-ahead/): As we move from 2025 into 2026, staffing firms are navigating rapid change driven by artificial intelligence, evolving client expectations, and shifting growth models. The blog posts highlighted below explore how IT and engineering staffing leaders are responding—examining real-world AI applications, the expanding role of recruiters, new approaches to sales and ROI, and strategic moves into consulting and SOW-based work. Together, these perspectives offer timely insight into the forces shaping the year ahead. 
- [Staying Profitable in 2026: How IT Staffing Firms Can Optimize in a Competitive Marketplace ](https://techservealliance.org/staying-profitable-in-2026-how-it-staffing-firms-can-optimize-in-a-competitive-marketplace/): Profitability pressure is no longer a temporary challenge for IT staffing firms. As firms head into 2026, leaders are navigating a reality defined by tighter margins, longer sales cycles, rising talent costs, and clients demanding more value for less. Revenue alone is no longer the differentiator. The firms that remain profitable are those that operate with discipline, clarity, and a deep understanding of their data. 
- [Reinventing IT Staffing: How AI Is Accelerating the Shift to Consulting ](https://techservealliance.org/reinventing-it-staffing/): The IT staffing world is entering a period of profound change—one marked by economic uncertainty, rapidly evolving buyer expectations, and an AI revolution that is rewriting how work gets done. For many firms, the traditional staffing model that fueled decades of growth is beginning to show its limits. Rates are compressed, roles are filled through new channels, and procurement continues to narrow access to business stakeholders. At the same time, AI is creating demand for project-based, outcomes-driven services. 
- [Executive Roundtable Insights: Market, Technology & Talent Trends Heading Into 2026](https://techservealliance.org/executive-roundtable-insights-market-technology-talent-trends-heading-into-2026/): Across multiple executive roundtables this month, leaders from IT & engineering staffing and solutions firms shared valuable insights into current market dynamics, business challenges, and emerging strategies for navigating 2026. Below is a consolidated summary of the key themes and trends shaping the industry.
- [What Today’s IT Staffing Buyers Really Want: How Top Decision-Makers Evaluate, Select, and Trust Their Partners ](https://techservealliance.org/what-todays-it-staffing-buyers-really-want-how-top-decision-makers-evaluate-select-and-trust-their-partners/): At the 2025 TechServe Executive Summit, three senior decision-makers opened up about what truly influences their selection of IT staffing partners—what earns trust, what kills momentum, and what differentiators actually matter. The panel, moderated by Anna Frazzetto, CEO of AFM Strategic Partners and At-Large Director on the TechServe Alliance Board of Directors, drew insights from Koorosh Dehghan, Sr. Director of Global Procurement at Marriott International; Rick Carney, CIO for Infrastructure & Operations at Omnicom Group; and Bianca Lochner, Ph.D., CIO for the City of Scottsdale.
- [How Staffing Firms Can Practically Adopt AI & Automation ](https://techservealliance.org/how-staffing-firms-can-adapt-practically-adopt-ai-and-automation/): Everyone in the staffing industry is talking about AI right now. Faster placements, lower costs, and the ability to scale without hiring more people. It sounds great. But here's the real question most firms are struggling with: how do you actually do this without throwing your entire operation into chaos? 
- [The IT Workforce of 2026: How AI Is Rewriting Skills, Structures, and Hiring Strategies ](https://techservealliance.org/the-it-workforce-of-2026-how-ai-is-rewriting-skills-structures-and-hiring-strategies/): Sims shared a personal story about her own 24-year-old daughter, who has been applying for jobs for two years and repeatedly loses out to more experienced candidates. The result: she has shifted to fractional marketing work out of necessity. Sims worries about what happens next. If organizations don’t reinvest in early-career hiring and structured training, “middle management of the future is a little scary to me without investing in training and supports for entry-level talent,” she said.
- [Leading Through Upheaval: Insights from the 2025 TechServe Executive Summit](https://techservealliance.org/leading-through-upheaval-insights-from-the-2025-techserve-executive-summit/): Drawing from decades of labor market data, Hetrick described a demographic shift that has left employers struggling to fill roles across industries, particularly in technology and engineering. “We have fewer workers entering the labor force than leaving it,” he explained. “That imbalance will define the next decade of hiring.”
- [Evolving, Not Extinct: How AI Is Reshaping the Recruiter’s Role in IT Staffing ](https://techservealliance.org/evolving-not-extinct-how-ai-is-reshaping-the-recruiters-role-in-it-staffing/): “AI is not going to replace recruiters. Recruiters who are using AI are going to replace recruiters not using AI. It’s simple.” That’s how Tim Glennie, Managing Partner, BridgeView IT, framed the debate that has rippled through the staffing industry: is the recruiter role dying, or is it evolving?  The question is more than a philosophical one. As artificial intelligence and automation transform the recruiting process—from sourcing and screening to communication and analytics—staffing leaders are reexamining what truly defines a recruiter’s value. Across the industry, the consensus is clear: technology can enhance efficiency, but it cannot replicate empathy, culture, or trust. 
- [Getting on the Same Page with Your Clients — The Benefits of a Unified ATS ](https://techservealliance.org/getting-on-the-same-page-with-your-clients-the-benefits-of-a-unified-ats/): “When recruiters and clients operate in different systems, they are not just out of sync–they’re speaking different languages. A unified Applicant Tracking System (ATS) bridges the gap giving everyone the same view, the same data and ultimately the same goal: the right hire, faster.” - Tracy Richey, Operations Director at EG  
- [Adapting to the Emerging Market: Lessons from Staffing Leaders on Growth, AI, and Strategy ](https://techservealliance.org/adapting-to-the-emerging-market-lessons-from-staffing-leaders-on-growth-ai-and-strategy/): The consensus: the market is stabilizing, not rebounding, with steady improvement rather than explosive growth. Leaders expect gradual acceleration into 2026 provided economic and political uncertainty—tariffs, energy volatility, and election-related pauses—does not stall decision-making.
- [State of the IT & Engineering Staffing Industry: Trends, Challenges, and Forecasts ](https://techservealliance.org/state-of-the-it-and-engineering-staffing-industry/): The IT and engineering staffing landscape continues to navigate a complex economic environment. Mark Roberts, CEO of TechServe Alliance, highlighted that while inflation has declined, it remains above the Federal Reserve’s target. U.S. GDP growth came in at a solid 3.3% in Q2, yet job creation has slowed significantly, with August adding only 22,000 jobs. Roberts noted, “Since July, the number of unemployed has actually exceeded the number of job openings—a clear inflection point in the employment landscape.” 
- [Future-Proofing Compliance: What Staffing Leaders Need to Know About AI, Contracts, and Employee Handbooks ](https://techservealliance.org/future-proofing-compliance-what-staffing-leaders-need-to-know-about-ai-contracts-and-employee-handbooks/): Artificial intelligence is transforming the way businesses recruit, manage employees, and interact with clients. But with innovation comes complexity—and for staffing firms, the legal and compliance risks tied to AI are multiplying fast. From data privacy to bias audits to vendor contracts, staffing leaders must be prepared to navigate a rapidly evolving regulatory landscape.
- [From Data to Decisions: How Staffing Leaders Can Improve Profitability in a Challenging Market](https://techservealliance.org/from-data-to-decisions-how-staffing-leaders-can-improve-profitability-in-a-challenging-market/): Profitability doesn’t happen by accident. It’s the result of disciplined execution, data-driven insights, and a commitment to fundamentals. For IT and engineering staffing firms navigating a flat or declining market, success hinges not on chasing elusive revenue spikes but on managing the variables that truly drive margins.
- [Why Skills-First Hiring is the Key to Building Stronger Talent Pipelines](https://techservealliance.org/why-skills-first-hiring-is-key/): This is where skills-first hiring offers a new path forward. Instead of focusing on where a candidate has worked or what credentials they hold, the approach zeroes in on what candidates can actually do—verified through projects, certifications, assessments, and past performance. 
- [How Artificial Intelligence Is Transforming Staffing: Real-World Tools and Success Stories ](https://techservealliance.org/artificial-intelligence-is-transforming-staffing/): Artificial intelligence continues to transform recruiting and staffing, offering new ways to source, screen, and engage candidates faster and more effectively. Three industry leaders shared how they’ve adopted AI to address specific hiring challenges, from automating interviews to expanding sourcing reach to filtering out spam applicants, and the results they’ve seen so far. 
- [Back to Economic Reality With Virtual Marketplace Companies](https://techservealliance.org/back-to-economic-reality-with-virtual-marketplace-companies/): In Opinion Letter FLSA2025-2, the DOL’s Wage and Hour Division (“WHD”) revisited the employment status of individuals working through Virtual Marketplace Companies (“VMCs”), expanding upon and superseding Opinion Letter FLSA2019-6. VMCs operate digital platforms—typically accessed via apps or websites—that connect consumers with service providers for on-demand services such as delivery, house cleaning, or home repairs.
- [Boost Your Bottom Line: How Integrating Software With Your Service Can Catapult Staffing Firm Profitability](https://techservealliance.org/boost-your-bottom-line-tech-stack/): In today's rapidly evolving and competitive business landscape, the stakes are higher than ever for staffing firms aiming to differentiate themselves, attract top-tier clients, and expand their service offerings. Clients are not just seeking solutions; they are looking for partners who can provide both deep industry expertise and cutting-edge efficiency. This is where the integration of a robust tech stack becomes a pivotal differentiator.
- [Leadership Builds Sustainable Culture](https://techservealliance.org/leadership-builds-sustainable-culture/): The staffing industry has a crisis of turnover and it's not just about numbers, it’s about culture, leadership, and opportunity. At MeeDerby, we’ve spent over three decades immersed in the world of staffing and workforce solutions, interviewing hundreds of thousands of professionals from every vertical, and helping organizations of every size, from startups to global, private equity-backed powerhouses, find the right leaders to drive their businesses forward.
- [AI in Action: Real-World Tools Driving Results for TechServe Members ](https://techservealliance.org/ai-in-action-real-world-tools-driving-results-for-techserve-members/): TechServe members are rapidly adopting AI to solve real business challenges. In a recent showcase, four leaders shared in-depth details on how specific tools are streamlining operations, enhancing recruiting, and creating measurable impact across their organizations. Below are deeper highlights from each presenter, reflecting not just what they use, but how they use it and the lessons learned along the way.
- [Lighten the Load: How Staffing Firms Can Streamline IT Hardware Management](https://techservealliance.org/lighten-the-load-how-staffing-firms-can-streamline-it-hardware-management/): In the dynamic world of contract staffing, speed and agility are non-negotiable. Recruiters juggle demanding deadlines, fast-changing client needs, and fluctuating contractor volumes—often across a broad range of industries and tech environments. But for many firms, one persistent bottleneck remains: IT hardware provisioning.
- [Winning Sales in a Shifting Market: Real Strategies for Sustainable Growth ](https://techservealliance.org/winning-sales-in-a-shifting-market-real-strategies-for-sustainable-growth/): In a market shaped by longer sales cycles, heightened buyer caution, and increasing competition, succeeding in IT and engineering staffing demands more than just persistence—it requires deliberate, data-driven sales strategies and a culture built for performance. 
- [Adding Statement of Work to the Mix](https://techservealliance.org/adding-statement-of-work-to-the-mix-sow/): In today’s rapidly evolving IT services market, traditional staffing alone often is not enough to meet client expectations. More and more firms are discovering that building a Statement of Work (SOW) offering is strategic for long-term relevance and growth.
- [Small Business Insights – Management Liability Insurance Explained](https://techservealliance.org/small-business-insights-management-liability-insurance-explained/): Management liability insurance is a crucial component of an organization’s insurance portfolio, as it can provide coverage for a business and its leaders.
- [Expanding from Staffing to SOW: Strategic Growth Opportunities for Tech Staffing Firms ](https://techservealliance.org/shifting-from-staffing-to-sow-strategic-growth-opportunities-for-it-firms/): In today’s increasingly complex IT services market, firms must evolve beyond traditional staffing to stay competitive and meet rising client expectations. One of the most effective ways to do so is by expanding into SOW — statements of work. Rather than just filling seats, SOWs are about solving problems and delivering measurable business outcomes. 
- [Gen-Z Hiring: 80% of Companies Now Prioritize Skills Over Degrees!](https://techservealliance.org/genz-hiring-skills-degrees/): Skills shape careers, not certificates. More than 80% of employers now prioritize skills over formal education. This shift isn’t just a passing phase—it’s a pivotal shift in talent acquisition that mirrors the rapid evolution of industries. Companies embracing this change aren’t just surviving—they’re thriving by tapping into previously overlooked talent pools.
- [How Staffing Firms Can Win in the Age of AI-Powered Search ](https://techservealliance.org/how-staffing-firms-can-win/): In a landscape rapidly transformed by artificial intelligence, the way businesses and candidates search for staffing partners is evolving fast. Traditional search engine optimization (SEO) is no longer the sole path to online visibility. Instead, AI platforms like ChatGPT, Gemini, and others are reshaping how companies get discovered and how authority is established. For staffing firms, adapting to this new environment is critical. 
- [Orchestration Frustration: Why Your Staffing Tech Stack Isn’t Stacking Up](https://techservealliance.org/why-your-staffing-tech-stack-isnt-stacking/): Digital transformation isn’t plug-and-play. Here’s how to re-align your stack before it stacks against you.
- [Confronting a Growing Threat: How Staffing Firms Can Fight Candidate Deception in the Age of AI](https://techservealliance.org/how-staffing-firms-can-fight-candidate-deception/): As the technical hiring landscape becomes more competitive and complex, staffing firms are facing a challenge that’s both urgent and rapidly evolving: candidate deception. While resume embellishment has long been a part of the hiring equation, today’s tools—especially AI—are giving candidates unprecedented means to misrepresent their skills and identities.
- [Ceipal Returns as Gold Sponsor for 2025 TechServe Alliance Executive Summit  ](https://techservealliance.org/ceipal-returns-as-gold-sponsor-for-2025-techserve-alliance-executive-summit/): Ceipal has reaffirmed its commitment to the IT and engineering staffing industry by returning as a Gold Sponsor of the TechServe Alliance Executive Summit 2025—marking the fourth consecutive year of support at this premier level. As part of its continued partnership, Ceipal has made a two-year commitment to the Gold Sponsorship, extending through 2026. 
- [The Future of IT Staffing: Successfully Navigating Uncertainty and Disruption ](https://techservealliance.org/the-future-of-it-staffing-navigating-uncertainty-and-disruption/): When you lead an organization like TechServe Alliance, it provides you with a bird’s eye view of the industry and key trends. Spending each day connecting with owners and executives of IT staffing firms, you hear about both their opportunities and challenges. 
- [Has AI Made SEO Obsolete for Staffing and Recruiting Firms?](https://techservealliance.org/has-ai-made-seo-obsolete/): For staffing and recruiting firms, the SEO game has changed. It’s no longer just about ranking on Google for a few high-volume keywords. Now, your brand needs to show up in answers, the kind generated by tools like ChatGPT, Bing Copilot, Claude, Google Gemini, and more.
- [Top IT Staffing Trends for 2025: Optimizing Business Fundamentals, Embracing Data-Driven Management and Leveraging AI  ](https://techservealliance.org/top-it-staffing-trends-for-2025/): As the staffing industry continues to navigate through waves of uncertainty, one thing remains clear: success in this environment hinges on adaptability, strategic planning, and leveraging technology. Industry leaders Mark Roberts, CEO of TechServe Alliance, and Andy Weiss, Chief Marketing Officer at Ceipal, got together during the recent Ceipal Connect to discuss how staffing businesses can weather the storm of economic disruption, political changes, and technological advancements. Their shared perspectives bring a fresh understanding of the industry's landscape, offering valuable strategies for staffing firms looking to thrive in an ever-changing environment. The following are some key insights from their discussions. 
- [Cyber Risks & Liability](https://techservealliance.org/cyber-risks-liability/): A virtual private network (VPN) is a type of technology that uses an encrypted connection to route internet traffic through a remote server, granting a user access to certain digital services while masking their online activity. Connecting to a VPN establishes a safe tunnel between a user’s device and the internet, making it seem as though they are browsing from the server’s original location and protecting their data from being intercepted by malicious parties. Over the years, VPNs have become a crucial cybersecurity tool for many companies, particularly those that permit employees to work from different locations and use public Wi-Fi networks.
- [Advancing Women in Tech Leadership: Real Advice from Industry Leaders](https://techservealliance.org/advancing-women-in-tech-leadership-real-advice-from-industry-leaders/): The tech industry is full of bright minds and big ideas. But leadership still doesn’t look as diverse as it should. It’s common for women in tech leadership to be the only female voice in the room. 
- [Navigating Uncertainty: Market Trends, AI Disruption, and Sales Strategies ](https://techservealliance.org/navigating-uncertainty-market-trends-ai-disruption-and-sales-strategies/): Recent conversations with our members gave us valuable insights into how firms are adapting to market shifts, leveraging AI, and refining their business strategies to stay competitive in a changing landscape. Below are some highlights that cover evolving hiring trends, the impact of AI on staffing, challenges with sales and workforce retention, alternative business models, and emerging roles. 
- [PeerSource Acquires ConsultisIT’s IT Staffing Book of Business in Strategic Partnership](https://techservealliance.org/peersource-acquires-consultisits-it-staffing-book-of-business-in-strategic-partnership/): PeerSource, an IT staffing and services firm, has acquired the IT staffing book of business from ConsultisIT, the technology-focused division of Consultis. This strategic transition comes as Consultis rebrands to Consultis Search Group (CSG) and shifts its core business to executive search and recruiting services tailored to the staffing industry.
- [Mastering Outreach: How to Build Awesome Business Development Campaigns](https://techservealliance.org/mastering-outreach-how-to-build-awesome-business-development-campaigns/): Client outreach is a top priority for the staffing industry right now. In fact, according to recent research by SourceWhale, 90% of staffing businesses list business development as a critical focus for 2025 - even higher than filling jobs.
- [State of the Industry: IT & Engineering Staffing Trends & Economic Outlook](https://techservealliance.org/state-of-the-industry-it-engineering-staffing-trends-economic-outlook/): The IT and engineering staffing industry continues to navigate a landscape of uncertainty.
- [Building a Personal Brand on LinkedIn: Overcoming Barriers and Achieving Success in 2025](https://techservealliance.org/2025-personal-brand-linkedin/): In recent years, LinkedIn has become a powerful platform for recruiters to establish and grow their personal brands. As we navigate through 2025, the importance of a strong personal brand is more significant than ever, with individuals and businesses alike striving to enhance their visibility and engage meaningfully with their networks. Recruiters without a strong personal brand will lose business to those who have invested in building their presence.
- [The Shifting H-1B Policy Landscape](https://techservealliance.org/five-hidden-risks-in-the-tech-industry-policy/): A shift in political tides often brings with it changes in the way we do business. Changes in immigration policy have a significant impact on the staffing and recruiting industry, particularly given the ongoing shortage of qualified candidates in many fields. With H-1B visa policies under discussion and potential changes on the horizon, it’s crucial to understand how these shifts could affect your business.
- [Five hidden risks in the tech industry](https://techservealliance.org/five-hidden-risks-in-the-tech-industry/): You can’t predict what will, or won’t happen, in the future. But there’s a good chance something bad could happen. According to recent studies, 60% of U.S. companies are underinsured. That’s a big reason why 60% of companies that experience a catastrophic event never reopen for business.
- [The Rise of a Seller’s Market: Why Companies Are Commanding Premium Prices in Today’s M&A Environment](https://techservealliance.org/the-rise-of-a-sellers-market/): In the current economic environment, staffing companies are increasingly finding organic growth challenging due to factors such as the contraction of vendor lists, difficulty in scaling effective sales teams, opening new markets without “boots on the ground” and evolving client demand. This is particularly evident in the IT and Engineering staffing sectors, where traditional growth strategies have become less effective. Consequently, many firms are turning to inorganic growth or mergers and acquisitions (M&A) as the primary path to expand, leading to a surge of buyers in the market. 
- [Maximizing Business Valuation Through Strategic Tech Investments](https://techservealliance.org/maximizing-business-valuation-through-strategic-tech-investments/): In today’s fast-paced business environment, technology is no longer just a support function—it is a key driver of your business valuation. The right tech investments can enhance efficiency, mitigate risk, and ultimately make a business more attractive to potential buyers. Industry experts weighed in on how companies can leverage technology to boost their valuation and maximize their exit strategy.
- [The Future of Work & Talent](https://techservealliance.org/the-future-of-work-talent/): As the workplace continues to evolve, driven by technological advancements, shifting workforce demographics, and changing policies, the future of work and talent remains a pressing topic for industry leaders.
- [Health Flexible Spending Accounts (FSAs)](https://techservealliance.org/health-flexible-spending-accounts-fsas/): A health flexible spending account (FSA) is a type of tax-advantaged medical account that reimburses employees for eligible health care expenses that are not covered by their health plans. Both employees and employers can contribute to a health FSA, subject to certain limits.
- [Common Health Plan Compliance Mistakes to Avoid](https://techservealliance.org/complaince-health-avoid/): Employers that sponsor group health plans are subject to many different compliance requirements under federal law. Keeping track of these various requirements can be challenging, even for the most attentive employers. Mistakes can easily occur, which may trigger penalties, excise taxes, enforcement action or lawsuits, depending on the type of mistake. To help avoid these potential consequences, employers should regularly review their compliance with employee benefits laws and implement strategies to address any compliance gaps.
- [Cyber Risks and Liabilities: First Quarter 2025](https://techservealliance.org/cyber-risks-amp-liabilitiesltspanfirst-quarter-2025lt-span/): With the fast-changing nature of digital threats, cyber insurance can be an especially volatile and dynamic segment, and frequent market changes can make pricing predictions difficult to pin down. The CrowdStrike and Change Healthcare incidents highlighted the greater impact of just one cyberattack across multiple organizations and business sectors. Given the potential impact of systemic events like these, it’s possible insurers will implement stricter underwriting guidelines in 2025 and may be less aggressive when it comes to lowering rates. While current price predictions indicate lower rates, mileage may vary by policyholder. Here are some key market trends to watch this year:
- [Is Now the Right Time to Diversify Your IT Staffing Firm?](https://techservealliance.org/is-now-the-right-time-to-diversify-your-it-staffing-firm/): Weighing the Pros, Cons, and Strategies for Expanding Beyond Traditional IT Staffing
- [Top Health Plan Compliance Issues for 2025](https://techservealliance.org/top-health-plan-compliance-issues-for-2025/): Employers should be aware of the top compliance issues that may impact their health plan coverage for 2025. Some of these compliance issues are established requirements for employers, such as the new simplified reporting under the Affordable Care Act (ACA). Other compliance issues are anticipated developments employers should monitor, such as additional health care transparency requirements. It is uncertain what impact Republican control of Congress and the White House may have on health plan compliance issues, although there will likely be a shift in priorities related to health care policies.
- [Insights from Powerhouses – The Current State and Future State of IT Staffing](https://techservealliance.org/the-current-state-and-future-state-of-it-staffing/): With 2025 promising to be a year of recovery, top industry leaders shared valuable insights during a panel session on the current state of IT staffing at the recent Executive Summit, held in November last year. Joel Leege, the then President-Elect of TechServe Alliance Board of Directors, moderated a lively and informative discussion with leaders of some of the industry’s largest workforce solutions providers.
- [The Future is Now: How Best-In-Class Staffing Firms Leverage Automation](https://techservealliance.org/how-staffing-firms-leverage-automation/): Imagine a future where every single stage of a placement could take place without needing the involvement of a human recruiter. Farfetched? Perhaps not. That future may be just six to twelve months away, according to Pankaj Jindal. Jindal is the co-founder of Sense, a company in the AI space that exclusively serves staffing and recruiting businesses. If anyone knows the potential for AI technology in the staffing industry, it’s Jindal; he ran two staffing companies prior to starting Sense nine years ago.
- [IT Staffing 2025 Growth Projections: 5% – 40%](https://techservealliance.org/it-staffing-2025-growth-projections/): So, what’s driving this wide variation?Growth projections often blend company-specific circumstances with entrepreneurial optimism. However, the disparity in responses also reveals differing intents and applications for these forecasts.
- [Member News & Insights – 8 Trends Reshaping IT Recruitment in 2025](https://techservealliance.org/8-trends-reshaping-it-recruitment-in-2025/): As technology evolves at breakneck speeds, the strategies that worked for hiring tech talent even a year ago may no longer cut it. For hiring managers and organizations looking to build strong tech teams, understanding and adapting to these emerging trends may be critical for survival in an increasingly competitive landscape. Let’s explore the eight key IT recruitment trends to watch in 2025.
- [20 Years of Tech Salaries: What Recruiters Need to Know](https://techservealliance.org/20-years-of-tech-salaries-what-recruiters-need-to-know/): By Clarie Lewis, DHI Group, Inc.
- [Doors Close While Others Open](https://techservealliance.org/doors-close-while-others-open/):  By Mark Roberts, CEO, TechServe Alliance
- [Member News & Insights — Phaxis Appoints Chris Dale as President,  Professional Services](https://techservealliance.org/phaxis-appoints-chris-dale-as-president-professional-services/): Phaxis, a staffing solutions provider with over 20 years of industry experience, is excited to announce the appointment of Chris Dale as President, Professional Services for Phaxis. In his new role, Chris will work closely with CEO Seth Friedland, the executive team, and the board of directors to drive the company’s strategic growth initiatives, focusing on key staffing practices of Technology and Finance & Accounting.
- [Supplier News & Insights — Tackling the Staffing Industry: A Guidebook for CFOs](https://techservealliance.org/tackling-the-staffing-industry-a-guidebook-for-cfos/): By Nick Florio, Principal, UHY Advisors
- [9 Strategies That Will Maximize ROI in IT Staffing for 2025](https://techservealliance.org/9-strategies-that-will-maximize-roi-in-it-staffing-for-2025/): For IT staffing firms, staying ahead means doing things differently. The market keeps evolving, and 2025 is going to look different than 2024. This means what worked last year won't cut it anymore.
- [How to Attract Tech Talent and Retain It: Trends and Strategies for 2024 and Beyond ](https://techservealliance.org/how-to-attract-tech-talent-and-retain-it-trends-and-strategies-for-2024-and-beyond/): It's undeniable: the tech industry has faced huge changes in 2024. There have been economic challenges, shifting work preferences, and rapid advancements in technology and artificial intelligence reshaping the field.  
- [Important Update on Federal Exemptions from Overtime – You Can Pay Less Now](https://techservealliance.org/important-update-on-federal-exemptions-from-overtime-you-can-pay-less-now/): Previously, Becker published an article warning employers of a new U.S.
- [Legal Minefields: Is Your Firm in the Crosshairs?](https://techservealliance.org/legal-minefields-is-your-firm-in-the-crosshairs-2/): Do you believe your firm is at greater risk for employment or legal claims in recent years? According to a real-time poll, just over half of TechServe Alliance’s September 2024 webinar participants feared their firms were at increased risk.
- [The Nuanced Sentiments of Tech Professionals in 2024](https://techservealliance.org/the-nuanced-sentiments-of-tech-professionals-in-2024/): By Baylee Jost, Dice
- [STAND 8 Celebrates 15 Years of Growth with Peergenics Acquisition, Expands Salesforce and AI Consulting Services](https://techservealliance.org/stand-8-celebrates-15-years-of-growth-with-peergenics-acquisition-expands-salesforce-and-ai-consulting-services/): LOS ANGELES, CA – October 15, 2024 – STAND 8, a leading provider of technology staffing and consulting services, proudly announces its first-ever acquisition, marking a major milestone as the company celebrates 15 years in business. With the acquisition of Peergenics, a premier Salesforce consulting firm, STAND 8 expands its capabilities to deliver end-to-end Salesforce solutions. This acquisition enables STAND 8 to offer more comprehensive solutions for its Fortune 100 and multinational clients, further solidifying its presence in the technology consulting industry.
- [The Best Compensation Strategies for IT Staffing & Engineering Staffing Firms](https://techservealliance.org/the-best-compensation-strategies-for-it-staffing-engineering-staffing-firms/): Are you struggling to find the right balance between keeping your team motivated and controlling compensation costs at your IT staffing or engineering staffing firm? Have you wondered if your current compensation plans are truly driving the performance you need, or if they might be holding your business back?
- [Thriving Amid Disruption: IT Staffing Strategies for Success in Uncertain Times](https://techservealliance.org/thriving-amid-disruption-it-staffing-strategies-for-success-in-uncertain-times/): If your IT staffing company is feeling the impact of uncertainty among clients, prospective clients and other stakeholders, you’re not alone and you’re not imagining it. Faced with a murky macroeconomic picture and disruptive technologies advancing at a breakneck pace, the industry is feeling the effects with fewer job requirements, slower decision-making, and elongated sales cycles.
- [Maximize Your Profitability: Effective Strategies used by High-Profit Tech Staffing Firms to Manage P&L](https://techservealliance.org/maximize-your-profitability-effective-strategies-used-by-high-profit-tech-staffing-firms-to-manage-pl/): Profitability is the cornerstone of any business, and it's no different for IT and engineering staffing firms. Staying ahead of the curve is essential in a constantly changing and evolving market. The question is, how can you not only survive but, more importantly, thrive in this competitive landscape?
- [2025 Open Enrollment Checklist](https://techservealliance.org/2025-open-enrollment-checklist/): To get ready for open enrollment, employers who sponsor group health plans should be aware of compliance changes affecting the design and administration of their health plans for plan years beginning on or after Jan.1, 2025. These changes include limits that are adjusted for inflation each year, such as the Affordable Care Act’s (ACA) affordability percentage and cost-sharing limits for high deductible health plans (HDHPs). Employers should review their health plan’s design to confirm that it has been updated, as necessary, for these changes.In addition, any changes to a health plan’s benefits for the 2025 plan year should be communicated to plan participants through an updated summary plan description (SPD) or a summary of material modifications (SMM).
- [6 Interview Mistakes Every Hiring Manager Should Avoid](https://techservealliance.org/6-interview-mistakes-every-hiring-manager-should-avoid/): We often focus on what to do in interviews, but sometimes knowing what not to do is just as crucial.
- [Are You Ready for AI in Staffing? Here’s What You Need to Know](https://techservealliance.org/are-you-ready-for-ai-in-staffing-heres-what-you-need-to-know/): Nowadays, everyone has heard something about AI – but many are still hesitant to incorporate AI tools into their operations. If the developments of the last few years have made you wonder how AI and staffing are changing the future of the staffing industry, you are not alone.
- [The Ever-Evolving Role of IT and Automation in Recruitment](https://techservealliance.org/the-ever-evolving-role-of-it-and-automation-in-recruitment/): The recruitment industry is undergoing a considerable transformation in today’s tech-driven world. Staffing companies can function more efficiently by streamlining recruitment with technology, improving candidate experiences, and securing top talent. It is advantageous and imperative for staffing companies, catering to the young and dynamic (35–58) age range, to keep up with current technological developments.
- [How Is Artificial Intelligence Changing the Recruiting Process?](https://techservealliance.org/how-is-artificial-intelligence-changing-the-recruiting-process/): Artificial intelligence has advanced by leaps and bounds in the last few years, with nearly every job function, including recruiting, seeing its transformative power. From providing basic resume screening assistance just a few short years ago to performing nearly every aspect of the hiring process today, AI has immense potential to improve efficiency and facilitate smarter hiring.
- [2024 Midyear Employment Law Compliance Trends](https://techservealliance.org/2024-midyear-employment-law-compliance-trends/): TechServe Government Affairs Team actively monitors federal legislation and regulatory proposals and changes. We are providing this update as a general overview of significant changes or trends in employment law at the federal, state, and local levels during the first six months of 2024. A review of recent and proposed legislation may affect employers during the remainder of the year. Employers should ensure that they are apprised of significant legal developments and are either in compliance or prepared to comply with their requirements. Federal agencies have been especially active in 2024, approving major regulations, including with respect to overtime compensation, independent contractor classification, the use of noncompete agreements, and protections for pregnant workers. In 2024, when the federal government has not acted on pending legislation, states have taken action in a number of areas. In particular, states have continued to increase minimum wage rates, pass pay transparency laws, expand paid sick leave protections, and broaden protections from discrimination on the basis of hairstyles and hair textures historically associated with race. In addition, states have passed protections for the use of artificial intelligence (AI) in the workplace and captive audience meetings in which employers discuss religious or political matters.

## Pages
- [LaunchPad](https://techservealliance.org/techserve-launchpad/): You’re focused on winning clients, building your team, and growing your firm. LaunchPad helps with the rest.
- [Executive Insight May 2026 Thank you Nonmembers](https://techservealliance.org/executive-insight-may-2026-thank-you-nonmembers/): Thank you for your interest. Click below to download the full Executive Insights document — and keep an eye on your inbox for future intelligence from TechServe Alliance's monthly Executive Roundtable Series.
- [OPR Dashboard](https://techservealliance.org/opr-dashboard-interactive/): This access is for 2026 OPR Survey participants only. Participants, please log in using the credentials you created when completing the OPR Survey. Please do NOT use your TechServe membership login.
- [Executive Insight – May 2026-Thank you page](https://techservealliance.org/executive-insight-may-2026-thank-you-page/): Thank you for your interest. Click below to download the full executive brief — and keep an eye on your inbox for future intelligence from TechServe Alliance's Leadership Roundtable Series.
- [Executive Insights – May](https://techservealliance.org/insights-trends/executive-insights-may/): That's the clearest signal from our May Executive Roundtables — a candid, off-the-record exchange among senior leaders across the IT and engineering staffing industry.
- [AI at Work Thank you Page](https://techservealliance.org/ai-at-work-thank-you-page/): Click here access to AI at Work: A Guide for HR — a practical resource to help staffing firms create AI policies, support their teams, and protect company and employee data.
- [2026 OPR survey promo](https://techservealliance.org/insights-trends/opr-dashboard/): If you've only thought of the OPR as a survey, this year is different. It's been transformed from a static report into a modern, Benchmarking experience — an interactive Power BI dashboard with the industry's most comprehensive data at your fingertips, with the ability to filter by firm size, region/geographic area, VMS/MSP concentration, and profitability quartile.
- [2026 Executive Summit](https://techservealliance.org/2026-executive-summit/)
- [TechServe Growth Toolkit](https://techservealliance.org/techserve-growth-toolkit/): Your starting point for building a stronger staffing and solutions business.
- [Executive Insight April 2026 Thank you Nonmembers](https://techservealliance.org/executive-insight-april-2026-thank-you-nonmembers/): Thank you for your interest. Click below to download the full Executive Insights document — and keep an eye on your inbox for future intelligence from TechServe Alliance's monthly Executive Roundtable Series.
- [What IT Staffing Firms buying – Four Signals](https://techservealliance.org/what-it-staffing-firms-buying-four-signals/): Be a Sponsor at the
- [Executive Insight – April 2026-Thank you page](https://techservealliance.org/executive-insight-april-2026-thank-you-page/): Thank you for your interest. Click below to download the full executive brief — and keep an eye on your inbox for future intelligence from TechServe Alliance's Leadership Roundtable Series.
- [Testmonial](https://techservealliance.org/conference-testimonials-2025/): For companies serving the tech staffing market, the TechServe Alliance Executive Summit is an opportunity to be in the room where real decisions are made.
- [Testimonial](https://techservealliance.org/testimonial/)
- [Executive Insights – April](https://techservealliance.org/insights-trends/executive-insights-april/): Every month, TechServe Alliance convenes 60+ IT & Engineering staffing and solutions executives to talk about what's actually happening in the market — pipelines, margins, operations, and strategy. Not sentiment. Ground truth.
- [Annual Operating Practices Report New](https://techservealliance.org/insights-trends/insights-trends-operating-practices-report/): The industry’s preeminent benchmarking report, modernized and completely reimagined.
- [TechServe Growth Hub](https://techservealliance.org/techserve-growth-hub/): You’re focused on winning clients, building your team, and growing your firm. For TechServe members, TechServe Growth Hub is your starting point for solving business challenges and accelerating growth.
- [TechServe 360 HR](https://techservealliance.org/compliance/techserve-360-hr/): Powered by Mineral
- [Executive Insight Not member Thank you page](https://techservealliance.org/executive-insights-mar-2026-thank-you-nonmembers/): Thank you for your interest. Click below to download the full Executive Insights document — and keep an eye on your inbox for future intelligence from TechServe Alliance's monthly Executive Roundtable Series.
- [Mineral Portal](https://techservealliance.org/compliance/mineral-portal/): A powerful suite of self-service compliance tools
- [Executive Insight – Mar 2026-Thank you page](https://techservealliance.org/executive-insight-mar-2026-thank-you-page/): Thank you for your interest. Click below to download the full executive brief — and keep an eye on your inbox for future intelligence from TechServe Alliance's Leadership Roundtable Series.
- [Executive Insights](https://techservealliance.org/insights-trends/executive-insight/): Every month, TechServe Alliance convenes 60+ IT & Engineering staffing and solutions executives to talk about what's actually happening in the market and how they are adapting — not what sentiment surveys say, but what leaders are seeing on the ground in their pipelines, client conversations, and P&Ls.
- [Be a Sponsor At The Executive Summit](https://techservealliance.org/be-a-sponsor-at-the-executive-summit/): Connect directly with owners and senior executives from IT & engineering staffing and solutions firms actively investing in growth, technology, and strategic partnerships.
- [TechServe BenchmarkPro Program Terms & Conditions](https://techservealliance.org/techserve-benchmarkpro-program-terms-conditions/): TechServe BenchmarkPro Program Terms & Conditions (the “Terms”) governs access to and use of the TechServe BenchmarkPro benchmarking dashboard program (the “Program”) provided by TechServe Alliance (“TechServe”) to the customer entity that has enrolled in the Program (“Company”). TechServe has partnered with Data Minds Optimization, LLC ("Data Minds") as an independent contractor to perform certain Program-related services, including technical setup, data extraction, data transformation, and dashboard configuration, as applicable. TechServe and Data Minds are collectively referred to as “TechServe Parties” and “TechServe Group” includes TechServe subsidiaries and related entities. 
- [Manage Profile](https://techservealliance.org/manage-profile/): Hi John
- [Supplier Insights](https://techservealliance.org/supplier-insights/): Timely IT & engineering staffing news, and important legislative issues impacting the industry.
- [Power Bi Dashboard](https://techservealliance.org/power-bi-dashboard/)
- [NEW! Automated Benchmarking ](https://techservealliance.org/business-services/automated-benchmarking/): Powered by
- [CEU Submission Form](https://techservealliance.org/ceu-submission-form/)
- [Update CEU Points for Admins](https://techservealliance.org/update-ceu-points-for-admins/)
- [Team Dashboard](https://techservealliance.org/team-dashboard/): Please log in to view your groups.
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- [Company Take Over](https://techservealliance.org/take-over/)
- [Training Series](https://techservealliance.org/education-training/training-series/): Home
- [Change Company Administrator](https://techservealliance.org/change-company-administrator/): *Please note: This action is permanent and cannot be undone.
- [NEW Sponsor Benefit – Solution Spotlight](https://techservealliance.org/sponsor-benefit-solution-spotlight/): Dates: Oct. 14, Tues., and Oct. 15, Wed., 11:30 a.m. - 12:30 p.m. ET
- [TechServe Alliance Mobile App](https://techservealliance.org/techserve-alliance-mobile-app/): Our new mobile app rounds out our growing tech ecosystem, making it even easier to engage, learn, and stay informed about the industry.
- [Change Company Owner](https://techservealliance.org/change-company-name/)
- [Website Tour](https://techservealliance.org/website-tour/): TechServe Alliance is the premier organization dedicated to advancing the IT & engineering staffing and solutions industry and driving the success of its members and clients
- [Business Optimization Analysis](https://techservealliance.org/business-optimization-analysis/): Powered by TechServe Alliance’s IT Staffing Executive-in-Residence 
- [Sean Gilligan](https://techservealliance.org/sean-gilligan/): IT Staffing Executive-In-Residence
- [New TechServe Connect](https://techservealliance.org/new-techserve-connect/): Your private online platform for engaging with fellow members in the TechServe network! To help you get the most out of your experience, follow these simple steps to update your profile and start making meaningful connections.
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- [Unlock Growth and Innovation](https://techservealliance.org/conference-testimonials/): Join industry leaders and experts at the TechServe Alliance Executive Summit for powerful workshops, insightful panel discussions, thought-provoking keynotes and networking.  
- [Access Our Updated Site](https://techservealliance.org/access-our-updated-site/): Explore our upgraded platform and integrated community.
- [renew-now](https://techservealliance.org/renew-now/)
- [Independent Contractor Quick Quote](https://techservealliance.org/business-services/business-insurance/independent-contractor-quote/): Coverage Specially Tailored to the Needs of IT & Engineering Staffing and Solutions Firms
- [Communication preferences](https://techservealliance.org/communication-preferences/)
- [My Events](https://techservealliance.org/my-events/): 🚧 This functionality is currently under construction 🚧 
- [Business Insurance Quote](https://techservealliance.org/business-services/business-insurance/business-insurance-quote/): Coverage Specially Tailored to the Needs of IT & Engineering Staffing and Solutions Firms
- [Member Dashboard](https://techservealliance.org/member-dashboard/): Welcome Back EDIT PROFILE Need help with your account? CONTACT US Latest Staffing industry News WEBINAR REPLAYS Access and watch our past webinar calls WATCH REPLAYS Latest Reports Annual Operating Practices Report Monthly Technology Staffing Dashboard Quarterly State of the Industry Webinar IT Wage Map Monthly IT Employment Index Quarterly Top Industries Report Quarterly Job Market Trends Report Community Discuss and share ideas and challenges with fellow members GO TO COMMUNITY FIND A SUPPLIER View an extensive range of suppliers with products and services FIND A SUPPLIER UPCOMING EVENTS Oct 17 5:30 pm - 7:00 pm EDT WEBINAR: Unlocking the Tech Talent Landscape: Build Trust and Dominate AI Hiring Oct 18 Virtual Event Virtual Event 8:30 am - 10:00 am EDT Denys Event Oct 22 3:00 pm - 5:00 pm EDT Quarterly HR Roundtable – October Oct 23 1:00 pm - 5:00 pm EDT Public Sector Roundtable – October Oct 29 3:00 pm - 5:00 pm EDT Quarterly CFO Roundtable – October Oct 30 3:00 pm - 5:00 pm EDT Quarterly Marketing Roundtable – October Oct 31 12:30 pm - 2:30 pm EDT WEBINAR: The State of the Industry: October 2024 Nov 18 Virtual Event Featured November 18 @ 8:00 am - November 20 @ 5:00 pm EST Executive Summit 2024 View Calendar Member Only News
- [Membership Category & Term](https://techservealliance.org/updated-membership-dues/): As the only non-profit association exclusively serving the IT & Engineering Staffing industry, TechServe Alliance delivers valuable resources, such as industry-specific educational content, market insights, roundtables, compliance tools, and much more.
- [Helping Engineering Staffing Companies](https://techservealliance.org/helping-engineering-companies/): Our Network of the top Engineering Staffing agencies in the US comes together to collaborate, share knowledge, and access innovative products and services designed specifically for IT Engineering Firms, Technical Recruitment Agencies and companies supplying the Engineering industry.
- [Chapters](https://techservealliance.org/all-members-directory/chapters/): Chapters Explore Your Local Network MIDWEST NORTHEAST PACIFIC SOUTH SOUTHWEST-MOUNTAIN INTERNATIONAL Don't know which region to search? Access the Member Directories below. MEMBER DIRECTORY DIVERSITY DIRECTORY
- [Helping IT Staffing Companies](https://techservealliance.org/helping-it-staffing-companies/): Our Network of the top IT staffing agencies in the US comes together to collaborate, share knowledge, and access innovative products and services designed specifically for IT Staffing Firms, Technical Recruitment Agencies and IT solution providers.
- [Resources for Supplier Members](https://techservealliance.org/join-our-network/resources-for-supplier-members/): Home
- [Technology Made Simple for Technical Recruiters and AEs](https://techservealliance.org/education-training/technology-technical-recruiters-aes/): TechServe Alliance offers a four-part, online training series – Technology Made Simple for Technical Recruiters (& AEs) – presented by Dr. Obi Ogbanufe.
- [Business Insurance](https://techservealliance.org/business-services/business-insurance/): We get you: You need tailored business insurance for IT & engineering staffing firms that works for your specific needs and saves you money fast.
- [Resources](https://techservealliance.org/resources/): Access our resources section for the latest news, blogs, case studies, webinars, infographics, and reports, all aimed at enhancing your knowledge and supporting your growth.
- [Collaborate](https://techservealliance.org/collaborate/): Explore our network of members
- [Compliance](https://techservealliance.org/compliance/): In the IT & Engineering Staffing and Solutions Industry
- [Education & Training](https://techservealliance.org/education-training/): In the IT & Engineering Staffing and Solutions Industry
- [Insights & Trends](https://techservealliance.org/insights-trends/): In the IT & Engineering Staffing and Solutions Industry
- [Business Services](https://techservealliance.org/business-services/): Our comprehensive business services are tailored to the specific needs of IT & Engineering Staffing firms. We help safeguard your business, support employee well-being, drive successful M&A transactions, and optimize technology-driven strategies for growth.
- [Change Company Owner](https://techservealliance.org/change-company-owner/): *Please note: This action is permanent and cannot be undone.
- [TechServe Member Community](https://techservealliance.org/techserve-member-community/): Denys started the discussion test in the forum TechServe Member Community 4 days ago
- [My Companies](https://techservealliance.org/my-account/my-companies/): No entries match your request.
- [All Members Table [Memberfix]](https://techservealliance.org/allmembers-table/): Explore our network of members
- [All Members](https://techservealliance.org/all-members-directory/): Displaying 1 - 288 of 288
- [Directory Profile Create [MFX]](https://techservealliance.org/directory-profile-create-mfx/)
- [International](https://techservealliance.org/all-members-directory/chapters/international/): Displaying 1 - 9 of 9
- [Southwest-mountain](https://techservealliance.org/all-members-directory/chapters/southwest-mountain/): Displaying 1 - 45 of 45
- [South Region](https://techservealliance.org/all-members-directory/chapters/south-region/): Displaying 1 - 69 of 69
- [Pacific Region](https://techservealliance.org/all-members-directory/chapters/pacific-region/): Displaying 1 - 43 of 43
- [Northeast Region](https://techservealliance.org/all-members-directory/chapters/northeast-region/): Displaying 1 - 91 of 91
- [Midwest Region](https://techservealliance.org/all-members-directory/chapters/midwest-region/): Displaying 1 - 79 of 79
- [Member Directory Copy [MFX]](https://techservealliance.org/member-directory-copy/)
- [Directory Page Members [MemberFix]](https://techservealliance.org/directory-page-members/): Directory Page Members
- [Find A Supplier – Directory Search](https://techservealliance.org/collaborate/supplier-directory/supplier-search/): Search our trusted suppliers for your staffing services and solutions
- [MFX Test [Memberfix]](https://techservealliance.org/mepr-corp-memberships-test/): DELETE orders
- [Content restricted [MemberFix]](https://techservealliance.org/content-restricted/)
- [Premium Services Terms & Conditions](https://techservealliance.org/premium-services-terms-conditions/): PREMIUM COMPLIANCE SERVICES PROGRAM
- [Membership Terms & Conditions](https://techservealliance.org/membership-terms-conditions/): MEMBERSHIP TERMS & CONDITIONS
- [Supplier Program Terms & Conditions](https://techservealliance.org/supplier-program-terms-conditions/): SUPPLIER PROGRAM TERMS & CONDITIONS
- [Sales & Recruiter Management Program Terms & Conditions](https://techservealliance.org/sales-recruiter-management-program-terms-conditions/): SALES MANAGEMENT SERVICES TERMS AND CONDITIONS             By engaging TechServe Alliance Services Corp., a District of Columbia corporation (hereafter “TechServe"), located at 1420 King Street, Suite 610, Alexandria, VA 22314, to supply your company (hereafter “Company”) with services under its Sales Management Services program, Company agrees to the following Terms and Conditions: SERVICES.  TechServe will supply Company with the following services (hereafter referred to as the “Services”): TechServe will assign a Virtual Sales Coach (“VSC”) to provide one on one coaching to designated sales personnel or management personnel of Company during weekly telephonic conferences lasting approximately one (1) hour. Missed conferences due to illness, leave or otherwise will be made up at mutually convenient times. The Program Director (PD) or the VSM will  regularly report on his/her activities to Company as mutually agreed to by the parties. TERM OF AGREEMENT AND TERMINATION.  Services will be provided for calendar months for which fees have been paid in advance and will continue on a month-to-month basis until terminated by either party upon five (5) days written notice prior to the beginning of the next calendar month. If notice of termination is not provided with at least five (5) days advance notice, fees for another month will be charged and Services will be provided for another calendar month.  There will be no refunds for partial months. PRICING AND PAYMENT FOR SERVICES.   The Services are priced as follows: $1495 per month for each employee of Company receiving the Service who is a member of TechServe Alliance, payable in advance by credit card or other mutually agreed method. INDEPENDENT STATUS.  Company agrees that TechServe’s status in performing its services under this contract will be that of an independent contractor providing coaching services. Company will retain all employer management responsibility over personnel receiving the Services, including, but not limited to, the right to hire, discipline, discharge employees, setting employee compensation and structure, and other employer duties and responsibilities. TechServe, its agents, directors, officers, employees and independent contractors, including Harvyst Consulting Partners, LLC and the Virtual Sales Coaches will have no employer responsibilities or obligations. WARRANTIES .  The Services are furnished as is, where is, with all faults and without warranty of any kind, express or implied, including any warranty of merchantability, outcome, results, or fitness for any particular purpose. LIMITATION OF LIABILITY. Neither Company or TechServe, it’s agents, directors, officers, employees and independent contractors, including Harvyst Consulting Partners, LLC and the Virtual Sales Coaches, shall be liable for any indirect, special, incidental, exemplary or consequential damages of any kind or nature, or lost profits or revenue, arising out of or related in any way to this Agreement, even if such damages were foreseeable. In no event shall the liability of TechServe, it’s agents, directors, officers, employees and independent contractors, including Harvyst Consulting Partners, LLC and the Virtual Sales Coaches for claims, suits, damages, liabilities, causes of action or losses arising from or relating in any way to the Services or these Terms and Conditions exceed the total sum paid for the Services for coaching one employee during the 12 months preceding the event giving rise to the claimed loss (or first event giving rise to the loss if more than one event) . INDEMNITY.  Company will defend, indemnify and hold harmless TechServe, its agents, directors, officers, employees and independent contractors, including Harvyst Consulting Partners, LLC and the Virtual Sales Coaches from all claims, suits, damages, liabilities, causes of action or losses arising out of assertions by Company’s personnel that arise from or relate in any way to the Services. NON-SOLICITATION. Company shall not directly or indirectly solicit, engage, hire or contract with Virtual Sales Coaches or any other independent contractors directly or indirectly providing services under this contract. USE OF METRICS. TechServe may collect and utilize data and metrics derived from the services for marketing and other purposes, but will not disclose the identity of Company without its permission. SUBCONTRACTING AND ASSIGNMENT. TechServe may subcontract some or all of the services provided hereunder, and may assign this contract and its rights and obligations thereunder. Company may not assign this contract without written consent of TechServe. MODIFICATION.   TechServe may modify these terms or add additional terms upon thirty (30) days written notice to Company prior to the beginning of the next calendar month. If Company does not wish to agree to these changes, it may elect to discontinue the service by providing timely written notice within fifteen (15) days. If TechServe provides notice under this paragraph and Company fails to timely provide notice it does not wish to agree to the new or additional terms, Company will be deemed to have accepted the modified or additional terms contained in the notice.  Otherwise, any modification of this Agreement must be in writing and signed by both parties. ENTIRE AGREEEMENT AND ENFORCEABILITY.  These Terms and Conditions represent the entire agreement of the parties and supersede all other agreements and representations. If any provisions of these Terms and Conditions are determined to be unenforceable in whole or in part, all remaining provisions shall be given full effect to the extent possible without the unenforceable provision.
- [Suppliers Network [memberfix]](https://techservealliance.org/suppliers-network/)
- [Membership IT and engineering staffing solution [memberfix]](https://techservealliance.org/membership-it-and-engineering-staffing-solution/)
- [Sign Up – Supplier Membership](https://techservealliance.org/signup-supplier-membership/): "*" indicates required fields
- [My account](https://techservealliance.org/my-account/): Login Username or email address *Required Password *Required Remember me Log in Lost your password?
- [Checkout](https://techservealliance.org/checkout/)
- [Cart](https://techservealliance.org/cart/): Your cart is currently empty. Return to shop
- [Shop](https://techservealliance.org/shop/)

## Series
- [TechServe Solution Spotlight](https://techservealliance.org/series/techserve-solution-spotlight/)
- [Executive Roundtables – January](https://techservealliance.org/series/executive-roundtables-january/)
- [Executive Roundtables](https://techservealliance.org/series/executive-roundtables/)
- [Sales Roundtable](https://techservealliance.org/series/sales-roundtable/)

## Products
- [2026 OPR Non-Member Non-Participant](https://techservealliance.org/product/2026-opr-non-member-non-participant/): Members Log in for Special Member Pricing.
- [2026 OPR Non-Member Participant](https://techservealliance.org/product/2026-opr-non-member-participant/): Members Log in for Special Member Pricing.  
- [2026 OPR Member Non-Participant](https://techservealliance.org/product/2026-opr-member-non-participant/): The 2026 TechServe Alliance Operating Practices Report (OPR) has been completely modernized into a dynamic and interactive Power BI industry dashboard, with expanded benchmarking categories and deeper operational insights designed to help firms evaluate performance, identify opportunities, and make more informed strategic decisions in a rapidly evolving market.
- [TechServe 360 HR Pro](https://techservealliance.org/product/techserve-360-hr-pro/): Charter Pricing: Lock In $59/Month. Subscribe by August 10th and keep this rate as long as you remain a TechServe Alliance member. After August 10th: $79/month.
- [TechServe BenchmarkPro](https://techservealliance.org/product/automated-benchmarking-subscription/)
- [Sales & Recruiting Management Program Auto-Renew](https://techservealliance.org/product/sales-recruiting-management-program-copy/): On-demand virtual sales & recruiting managers
- [Supporter Sponsorship](https://techservealliance.org/product/supporter-sponsorship/)
- [2025 OPR and SRM Reports Combined Non-Member Non-Participant](https://techservealliance.org/product/pre-order-2025-opr-srm-combined-survey-report-non-member-non-participant/): The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations, offering deep insight into the numbers and practices that drive growth and profitability. These reports are essential tools for you to measure, analyze and improve your business.
- [Sales & Recruiter Metrics (SRM) Report Non-Member Non-Participant](https://techservealliance.org/product/pre-order-sales-and-recruiter-metrics-srm-survey-report-non-member-non-participant/): The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations, offering deep insight into the numbers and practices that drive growth and profitability. These reports are essential tools for you to measure, analyze and improve your business.
- [2025 Operating Practices Report Non-Member Non-Participant](https://techservealliance.org/product/2025-operating-practices-report-non-member-non-participant/): As the only annual benchmarking analysis exclusively focused on the IT & engineering staffing industry, this comprehensive benchmarking report covers a wide range of metrics including data points on operating in the remote and hybrid work models.
- [2025 OPR and Sales & Recruiter Metrics Reports Combined Member Non-Participant](https://techservealliance.org/product/pre-order-2025-opr-srm-survey-combined-member-non-participant/): The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations, offering deep insight into the numbers and practices that drive growth and profitability. These reports are essential tools for you to measure, analyze and improve your business.
- [2025 Sales and Recruiter Metrics Report Member Non-Participant](https://techservealliance.org/product/pre-order-2025-sales-and-recruiter-metrics-report-member-non-participant/): Members login to purchase at member rate. The IT & engineering staffing and solutions industry’s foremost benchmarking analysis covering every aspect of your firm’s operations, offering deep insight into the numbers and practices that drive growth and profitability. These reports are essential tools for you to measure, analyze and improve your business.
- [2025 Operating Practices Report (OPR) Member Non-Participant](https://techservealliance.org/product/2025-operating-practices-report-opr-survey-report-member-non-participant/): Members login to purchase at member rate. Click here to purchase the 2025 Sales and Recruiter Metrics (SRM) Report. Click here to purchase the Combined OPR & SRM Report.
- [Bronze Sponsorship](https://techservealliance.org/product/bronze-sponsorship/)
- [Gold Sponsorship](https://techservealliance.org/product/gold-sponsorship/)
- [Silver Sponsorship](https://techservealliance.org/product/sponsorship/)
- [Sales & Recruiting Management Program](https://techservealliance.org/product/sales-recruiting-management-program/): On-demand virtual sales & recruiting managers
- [Exam Retake Fee – CPSR Certification Level 2](https://techservealliance.org/product/exam-retake-fee-cpsr-certification-level-2/)
- [Exam Retake Fee – CPSR Certification Level 1](https://techservealliance.org/product/exam-retake-fee-cpsr-certification-level-1/)
- [Exam Retake Fee – CPSAE Certification Level 2](https://techservealliance.org/product/exam-retake-fee-cpsae-certification-level-2/)
- [Exam Retake Fee – CPSAE Certification Level 1](https://techservealliance.org/product/exam-retake-fee-cpsae-certification-level-1/)
- [CPSR Certification Level 1 and Exam Training Webinars](https://techservealliance.org/product/cpsr-certification-level-1-and-exam-training-webinars/)
- [CPSAE Certification Level 1 and Exam Training Webinars](https://techservealliance.org/product/cpsae-certification-level-1-and-exam-training-webinars/)
- [CPSR Certification Level 1 Training Webinars](https://techservealliance.org/product/cpsr-certification-level-1-training-webinars/)
- [CPSAE Certification Level 1 Training Webinars](https://techservealliance.org/product/cpsae-certification-level-1-training-webinars/)
- [CPSR Certification Level 2](https://techservealliance.org/product/cpsr-certification-level-2/)
- [CPSR Certification Level 1](https://techservealliance.org/product/cpsr-certification-level-1/)
- [CPSAE Certification Level 2](https://techservealliance.org/product/cpsae-certification-level-2/)
- [CPSAE Certification Level 1](https://techservealliance.org/product/cpsae-certification-level-1/)
- [Local Chapter](https://techservealliance.org/product/local-chapter/)
- [Premium Compliance Services Program](https://techservealliance.org/product/premium-compliance-services-program/)
- [Supplier Program Fees](https://techservealliance.org/product/supplier-program-fees/)
- [Staffing Firm Membership](https://techservealliance.org/product/staffing-firm-membership/)

## Thank You Pages
- [Thank you Page](https://techservealliance.org/order-confirmed/thank-you-page-2/): We have accepted your order, and we're getting it ready. A confirmation mail has been sent to john.doe@example.com
- [Thank you Page](https://techservealliance.org/order-confirmed/thank-you-page/)

## Courses
- [Certified Professional Services Account Executive (CPSAE) Level Two](https://techservealliance.org/courses/certified-professional-services-account-executive-cpsae-level-two/): The CPSAE II certification is intended for account executives (sales) professionals with two or more years of industry experience, have passed the Level I exam and have demonstrated an ability through the Level II exam (case studies) to apply the principles previously learned to typical scenarios encountered in the professional staffing industry.
- [Certified Professional Services Account Executive (CPSAE) Level One](https://techservealliance.org/courses/cpsae-certification-level-i/): The CPSAE I certification is intended for account executives (sales) professionals in the professional staffing industry who have demonstrated knowledge and mastery of industry best practices in sales as well as an understanding of general industry concepts, employment law and other pertinent legal issues. Please reference the certification program syllabus for a full outline of topics covered.
- [Certified Professional Services Recruiter (CPSR): Level Two](https://techservealliance.org/courses/certified-professional-services-recruiter-cpsr-level-two/): The CPSR II certification is intended for recruiters with two or more years of industry experience, have passed the Level I exam and have demonstrated an ability through the Level II exam (case studies) to apply the principles previously learned to typical scenarios encountered in the professional staffing industry.
- [Certified Professional Services Recruiter (CPSR): Level One](https://techservealliance.org/courses/certified-professional-services-recruiter-cpsr-level-one/): The CPSR I certification is intended for recruiters in the professional staffing industry who have demonstrated knowledge and mastery of industry best practices in recruiting as well as an understanding of general industry concepts, employment law and other pertinent legal issues. Please reference the certification program syllabus for a full outline of topics covered.

## Lessons
- [Disclaimer](https://techservealliance.org/lessons/disclaimer-3/): Welcome to the TechServe Alliance Certification Program. TechServe is proud to launch this new initiative that we know will be of great value to you, your firms, and the IT & Engineering staffing industry.
- [Disclaimer](https://techservealliance.org/lessons/disclaimer-2/): Welcome to the TechServe Alliance Certification Program. TechServe is proud to launch this new initiative that we know will be of great value to you, your firms, and the IT & Engineering staffing industry.
- [Disclaimer](https://techservealliance.org/lessons/disclaimer-cpsr-2/): Welcome to the TechServe Alliance Certification Program. TechServe is proud to launch this new initiative that we know will be of great value to you, your firms, and the IT & Engineering staffing industry.
- [Disclaimer](https://techservealliance.org/lessons/disclaimer/): Welcome to the TechServe Alliance Certification Program. TechServe is proud to launch this new initiative that we know will be of great value to you, your firms, and the IT & Engineering staffing industry.
- [Code of Ethics](https://techservealliance.org/lessons/lesson-1/): Code-of-Ethics-finalDownload
- [CPSAE Level II Introduction](https://techservealliance.org/lessons/cpsae-level-ii-introduction/): CPSAE-Level-II-IntroductionDownload
- [Code of Ethics](https://techservealliance.org/lessons/cpsae-code-of-ethics/): Code-of-Ethics-finalDownload
- [CPSR Level II Introduction](https://techservealliance.org/lessons/cpsr-level-ii-introduction-2/): CPSR-Level-II-Introduction-1Download
- [CPSR Overview](https://techservealliance.org/lessons/lesson-2/): CPSR-2016FinalDownload
- [CPSAE Overview](https://techservealliance.org/lessons/cpsae-overview/): CPSAE-2016Final-1Download
- [CPSR Overview](https://techservealliance.org/lessons/cpsr-overview/): CPSR-2016Final-1Download
- [CPSAE Overview](https://techservealliance.org/lessons/cpsae-overview-level-1/): CPSAE-2016FinalDownload
- [Industry Practices Overview](https://techservealliance.org/lessons/industry-practices-overview-2/): Industry-Practices-Final-2Download
- [Industry Practices Overview](https://techservealliance.org/lessons/industry-practices-overview/): Industry-Practices-Final-1Download
- [Industry Practices Overview](https://techservealliance.org/lessons/cpsae-industry-practices-overview/): Industry-Practices-FinalDownload
- [Industry Practices Overview](https://techservealliance.org/lessons/lesson-3/): Industry-Practices-FinalDownload
- [Legal and Compliance Overview](https://techservealliance.org/lessons/legal-and-compliance-overview-2/): Legal-and-Compliance-Overview-2016Final-2Download
- [Legal and Compliance Overview](https://techservealliance.org/lessons/legal-and-compliance-overview/): Legal-and-Compliance-Overview-2016Final-1Download
- [Legal and Compliance Overview](https://techservealliance.org/lessons/cpsae-legal-and-compliance-overview/): Legal-and-Compliance-Overview-2016FinalDownload
- [Legal and Compliance Overview](https://techservealliance.org/lessons/lesson-1-copy/): Legal-and-Compliance-Overview-2016FinalDownload

## Topics
- [New Topic Goes here for you need one](https://techservealliance.org/topics/new-topic-goes-here-for-you-need-one/): https://vimeo.com/1084537
- [My First Topic Test](https://techservealliance.org/topics/my-first-topic-test/): First Topic Description
- [Another Topic Goes Here](https://techservealliance.org/topics/another-topic-goes-here/): https://vimeo.com/1084537
- [Topic One](https://techservealliance.org/topics/topic-one/): Sed viverra tellus in hac habitasse platea dictumst.
- [Topic two](https://techservealliance.org/topics/topic-two/): Sed viverra tellus in hac habitasse platea dictumst. Egestas sed tempus urna et pharetra pharetra massa. Natoque penatibus et magnis dis parturient montes. Fames ac turpis egestas integer eget. Viverra accumsan in nisl nisi scelerisque eu ultrices vitae auctor. Montes nascetur ridiculus mus mauris vitae ultricies. Rhoncus mattis rhoncus urna neque viverra. Commodo quis imperdiet massa tincidunt nunc pulvinar sapien et ligula.
- [Topic Three](https://techservealliance.org/topics/topic-three/): Sed viverra tellus in hac habitasse platea dictumst. Egestas sed tempus urna et pharetra pharetra massa. Natoque penatibus et magnis dis parturient montes. Fames ac turpis egestas integer eget. Viverra accumsan in nisl nisi scelerisque eu ultrices vitae auctor.

## Exams
- [Certified Professional Services Account Executive (CPSAE) Level Two](https://techservealliance.org/quizzes/certified-professional-services-account-executive-cpsae-level-two/): Introduction
- [Certified Professional Services Recruiter (CPSR): Level Two](https://techservealliance.org/quizzes/certified-professional-services-recruiter-cpsr-level-two/): Introduction
- [Certified Professional Services Account Executive (CPSAE) Level One](https://techservealliance.org/quizzes/certified-professional-services-account-executive-cpsae-level-one/): Introduction
- [Certified Professional Services Recruiter (CPSR): Level One](https://techservealliance.org/quizzes/certified-professional-services-recruiter-cpsr-level-one/): Introduction

## Certificates
- [CPSR 2 Certificate](https://techservealliance.org/certificates/cpsr-2-certificate-2/)
- [CPSAE 2 Certificate](https://techservealliance.org/certificates/cpsae-2-certificate-2/)
- [CPSAE 1 Certificate](https://techservealliance.org/certificates/cpsae-1-certificate-2/)
- [CPSR 1 Certificate](https://techservealliance.org/certificates/cpsr-1-certificate-2/)

## News
- [IT Jobs Remain Flat as Employment Market Continues to Be Stuck in Neutral](https://techservealliance.org/news/it-jobs-remain-flat-as-employment-market-continues-to-be-stuck-in-neutral/): Alexandria, VA, July 8, 2026 – With tepid hiring by employers and many candidates reluctant to switch jobs, aggregate employment in IT remained essentially flat, inching up a mere 343 jobs month-over-month, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew 0.52%, adding 27,068 jobs. Engineering employment declined 0.01% in June and was down 0.9% compared to the same period last year, with a net loss of 26,418 jobs.
- [Court Vacates $100,000 H-1B Fee — Limited Short-Term Impact, Long-Term Uncertainty Remains ](https://techservealliance.org/news/court-vacates-100000-h-1b-fee/): On June 8, a federal judge in Boston struck down the Trump administration's $100,000 H-1B fee, ruling it an unauthorized tax imposed without Congressional approval.  
- [Overall IT Employment Remains Flat Despite Increased Investment in AI Initiatives](https://techservealliance.org/news/overall-it-employment-remains-flat-despite-increased-investment-in-ai-initiatives/): Alexandria, VA, June 10, 2026 – While the broader U.S. labor market continued to expand in May, adding 172,000 jobs and holding unemployment steady at 4.3%, aggregate employment in IT remained essentially flat, ticking down 210 jobs month-over-month, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew 0.57%, adding 29,579 jobs. Engineering employment declined 0.03% in May and down 1.1% compared to the same period last year, with a net loss of 30,526 jobs. 
- [IT & Engineering Staffing Firms Declined 1.5% in 2025 —Middle 50% of Firms Ranged from 8.8% Decline to 8.8% Growth](https://techservealliance.org/news/it-engineering-staffing-firms-declined-in-2025/): Recently released TechServe Interactive OPR Industry Dashboard highlights the broad continuum of IT & Engineering Staffing Performance.   
- [IT Employment Holds Steady in April; Recovery Remains Uneven](https://techservealliance.org/news/it-employment-holds-steady-in-april-recovery-remains-uneven/): Alexandria, VA, May 12, 2026 – While the broader labor market exceeded expectations adding 115,000 jobs in April, aggregate employment in IT remained effectively flat in April, ticking down 210 jobs month-over-month, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew 0.66%, adding 34,636 jobs. Engineering employment was also essentially flat, declining 0.05% in April and down 0.94% compared to the same period last year, with a net loss of 26,754 jobs.
- [TechServe M&A Marketplace Facilitates Strategic Acquisition of Impact Group IT by Aavalar Consulting ](https://techservealliance.org/news/techserve-ma-marketplace-facilitates-strategic-acquisition-of-impact-group-it-by-aavalar-consulting/): The TechServe M&A Marketplace delivers end-to-end advisory services to owners of IT & engineering staffing and solutions firms — from initial no-obligation consultation and low-cost valuation through go-to-market preparation and close. With more than 150 registered buyers actively seeking acquisitions, the Marketplace offers firm owners a differentiated, dramatically lower-cost alternative to traditional M&A intermediaries, without sacrificing the strategic guidance and hands-on support that transactions demand. 
- [Demand for IT Talent Sideways on Paper, Building Underneath ](https://techservealliance.org/news/demand-for-it-talent-sideways-on-paper-building-underneath/): Alexandria, VA, April 8, 2026 – While aggregate employment in IT remained effectively flat in March 2026, adding a mere 209 jobs month-over-month, demand is clearly building, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew 0.87%, or 45,695 jobs. Engineering employment declined 0.15% in March and was down 0.88% compared to the same period last year, with a net loss of 24,967 jobs. 
- [Overall IT Employment Continues to Hold Steady in February; Hiring Remains Selective ](https://techservealliance.org/news/it-employment-holds-steady-in-february/): Alexandria, VA, March 11, 2026 – Employment in IT remained effectively flat in February 2026, adding 914 net jobs month-over-month, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew 0.98%, or 51,034 jobs. Engineering employment declined 0.15% in February and was down 0.71% compared to the same period last year, with a net loss of 20,130 jobs. 
- [Department of Labor Publishes Proposed Independent Contractor Rule](https://techservealliance.org/news/department-of-labor-publishes-proposed-independent-contractor-rule/): Proposal would rescind Biden Regulations, Reinstate 2019 Rule
- [January IT Employment Holds Steady as Client Activity Begins to Thaw ](https://techservealliance.org/news/january-it-employment-holds-steady-as-client-activity-begins-to-thaw/): Alexandria, VA, Feb. 12, 2026 – Employment in IT remained flat In January 2026, adding 1,999 net jobs month-over-month, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. Since January 2025, IT employment grew 0.67%, or 34,836 jobs. Engineering employment declined 0.15% in January and was down 0.54% compared to the same period last year.
- [December IT Employment Flat: 2025 Ends with a Whimper with Cautious Optimism for 2026](https://techservealliance.org/news/december-it-employment-flat-2025-ends-with-a-whimper-with-cautious-optimism-for-2026/): In December 2025, IT employment was flat, adding only 209 net jobs month-over-month. Since December 2024, IT employment grew 1.06%, or 55,154 jobs. Engineering employment declined 0.15% in December and was down 0.17% compared to the same period last year, reflecting continued variability across engineering disciplines and end markets.
- [U.S. Chamber of Commerce Appeals Ruling in $100K H-1B Visa Lawsuit](https://techservealliance.org/news/u-s-chamber-of-commerce-appeals-ruling-in-100k-h-1b-visa-lawsuit/): In a winter break ruling, a federal court in Washington, DC, ruled against the U.S. Chamber of Commerce and the Association of American Universities (AAU) in a lawsuit to revoke the Trump Administration’s new $100,000 H-1B visa fee.
- [TechServe Alliance Board of Directors Elects 2026 Officers and Directors   ](https://techservealliance.org/news/techserve-alliance-board-of-directors-elects-2026-officers-and-new-director/): TechServe Alliance, the premier national trade association serving the IT & Engineering Staffing and Solutions Industry, announced the election of officers and directors for 2026. The Board met on the eve of TechServe’s annual Executive Summit on Marco Island, FL. 
- [H-1B Visa Update: USCIS Clarifies $100,000 Fee Rule Amid Industry Opposition and Legal Challenges](https://techservealliance.org/news/h-1b-visa-update-uscis-clarifies-100000-fee-rule-amid-industry-opposition-and-legal-challenges/): On October 19, 2025, following the worldwide confusion at the time the $100,000 H-1B Visa Fee Proclamation was issued, USCIS released guidance on its implementation.  See October 1 H-1B update for details. The Guidance generally answers one of the most significant questions regarding the Proclamation’s text: what constitutes a new petition. The $100,000 fee applies to new H1-B visa petitions filed after September 21, 2025.
- [H-1B Visa Fee UPDATE: First Lawsuit Filed, U.S. Chamber Urges White House to Rescind Proclamation](https://techservealliance.org/news/h-1b-visa-fee-update-first-lawsuit-filed-u-s-chamber-urges-white-house-to-rescind-proclamation/): Last week, TechServe wrote about the September 19, 2025, Presidential Proclamation, which requires a $100,000 fee for all new H-1B visa petitions. The Proclamation took effect on September 21, 2025. We noted that litigation was expected, although it was not certain who would file the first lawsuit and when.
- [Trump Administration Rolls Out Significant Changes for H-1B Visas](https://techservealliance.org/news/trump-administration-rolls-out-significant-changes-for-h-1b-visas/): $100K H-1B Visa Fee, New Lottery Rule, Enhanced Enforcement, and More   
- [August IT Employment Dips Along with Cooling Labor Market](https://techservealliance.org/news/august-it-employment-dips/): IT employment declined in August, shedding 4,500 net jobs, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. The data also included slight downward revisions to employment figures for July. On a year-over-year basis, IT employment was down 0.05%, or 2,800 jobs. Engineering employment was down 0.15% in August, and down 0.35% compared to the same period last year.
- [IT Employment Ticks Down Amid Broader Labor Market Softness](https://techservealliance.org/news/flat-it-employment-in-july-reflects-broader-labor-market-uncertainty/): IT employment declined modestly in July, shedding 2,600 net jobs, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. The data also included slight downward revisions to employment figures for May and June. On a year-over-year basis, IT employment edged up by just 0.11%, representing a gain of 5,900 jobs. Engineering employment was essentially flat in July, dipping 0.01% month-over-month and down 0.44% compared to the same period last year.
- [Little Movement in Tech Hiring as Market Awaits Clearer Signals](https://techservealliance.org/news/little-movement-in-tech-hiring-as-market-awaits-clearer-signals/): IT employment remained essentially flat in June, ticking up a mere 200 net jobs from May, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew by 0.31%, adding 16,400 jobs. Meanwhile, engineering employment inched down 0.07% month-over-month and down 0.36% compared to the same period last year.
- [DHS Advances Proposed Rule Impacting International Student Visas](https://techservealliance.org/news/dhs-advances-proposed-rule-impacting-international-student-visas/): The Department of Homeland Security-U.S. Immigration and Customs Enforcement (DHS/USICE) last week submitted to the White House for review a proposed rule impacting international students, many of whom go on to participate in employer-sponsored STEM Optional Practical Training (OPT) programs. Once the White House Office of Information and Regulatory Affairs (OIRA) completes its review, the proposed rule is expected to be published in the Federal Register for comment.
- [Tech Employment Remains Flat Amid Ongoing Economic Uncertainty ](https://techservealliance.org/news/tech-employment-remains-flat-amid-ongoing-economic-uncertainty/): IT employment remained essentially flat in May, ticking down a mere 0.02%, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew by 0.43%, adding 22,400 jobs. Meanwhile, engineering employment inched down 0.03% month-over-month and down 0.25% compared to the same period last year.  
- [TechServe Alliance Launches Business Optimization Analysis for Members](https://techservealliance.org/news/techserve-alliance-launches-business-optimization-analysis-for-members/): New offering provides customized recommendations to enhance operational efficiency and profitability for IT and engineering staffing firms
- [TechServe Alliance Welcomes Sean Gilligan as its First IT Staffing Executive-in-Residence ](https://techservealliance.org/news/techserve-alliance-welcomes-sean-gilligan-as-its-first-it-staffing-executive-in-residence/): TechServe Alliance is excited to welcome Sean Gilligan as our first IT Staffing Executive-in-Residence. With extensive executive-level experience in sales and operations across national and international IT staffing and solutions firms, Sean brings a deep understanding of IT staff augmentation, IT solutions, direct hire, and executive recruitment. 
- [Median IT Staffing Firm Revenues Flat; Profitability Declines Markedly with Business Optimization Critical Amid Increased Margin Pressure](https://techservealliance.org/news/median-it-firms-revenues-flat/): With demand for IT and engineering staffing services remaining sluggish and uneven amid continued economic uncertainty, a focus on business optimization including enhanced efficiency and cost control were the keys to achieving above average profitability, according to the 2025 TechServe Alliance Operating Practices Report (OPR), the industry’s foremost benchmarking analysis.
- [DOL Issues Guidance on Independent Contractor Misclassification Enforcement](https://techservealliance.org/news/dol-issues-guidance-on-independent-contractor-misclassification-enforcement/): On May 1, 2025, the U.S. Department of Labor (DOL) issued Field Assistance Bulletin (FAB) 2025-1, outlining the criteria the agency will use for determining employee or independent contractor status when enforcing the Fair Labor Standards Act (FLSA). Specifically, DOL instructs field agents not to apply the 2024 Rule in current enforcement matters while the Department considers future action.
- [IT Jobs Tick Down Amid Broader Job Market Gains](https://techservealliance.org/news/it-jobs-tick-down/): While the overall job market continued to show resilience, adding 177,000 jobs in April and beating analyst expectations, IT employment ticked down 0.05%, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew by 0.52%, adding 27,300 jobs. Meanwhile, engineering employment inched down 0.03% month-over-month and down 0.05% compared to the same period last year.  
- [USCIS Updates Form I-9 and E-Verify](https://techservealliance.org/news/uscis-updates-form-i-9-and-e-verify/): On April 2, 2025, the U.S. Citizenship and Immigration Services (USCIS) updated its Employment Eligibility Verification Form (Form I-9) and the Department of Homeland Security (DHS) Privacy Notice in the instructions to align with statutory language. The revised Form I-9 is dated “01/20/25” and expires “05/31/2027.” Notably, multiple previous editions of Form I-9 remain valid until their respective expiration dates.
- [IT Employment Sees Little Change in March Despite Strong Overall Job Growth  ](https://techservealliance.org/news/it-employment-sees-little-change-in-march-despite-strong-overall-job-growth/): While the overall job market surprised everyone with a far-better-than-expected addition of 228,000 jobs in March, IT employment remained essentially flat, down 0.02%, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew by 0.56%, adding 29,500 jobs. Meanwhile, engineering employment inched up 0.04% month-over-month and was up 0.01% compared to the same period last year.  
- [TechServe Alliance M&A Marketplace Facilitates Sale of Omaha-Based eMerging to Mitchell Martin, Inc.](https://techservealliance.org/news/techserve-alliance-mampa-marketplace-facilitates-sale-of-omaha-based-emerging-to-mitchell-martin-inc/): TechServe Alliance M&A Marketplace, an innovative service that facilitates the buying and selling of IT & Engineering Staffing and Solutions firms, recently facilitated the successful sale of IT staffing firm eMerging Inc. to Mitchell Martin, Inc. (MMI), a leading talent solutions company. The company will continue to operate from its Omaha, Nebraska headquarters, retaining its entire staff.
- [IT Employment Posts Modest Gains in February ](https://techservealliance.org/news/it-employment-posts-modest-gains-in-february/): IT employment inched up by 0.06% in February, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry.  On a year-over-year basis, IT employment grew by 0.57%, adding 29,800 jobs. Meanwhile, engineering employment dipped fractionally by 0.004% month-over-month and was down 0.08% compared to the same period last year.  
- [TechServe Alliance M&A Marketplace Facilitates Sale of IRIS Consulting, Strengthening Future Growth for the Company](https://techservealliance.org/news/techserve-alliance-ma-marketplace-facilitates-sale-of-iris-consulting-strengthening-future-growth-for-the-company/): TechServe Alliance M&A Marketplace, a service that facilitates the buying and selling of IT & Engineering Staffing and Solutions firms, announced the recent acquisition of IRIS Consulting LLC, an IT staffing and consulting firm based in Maple Grove, MN, by Javelin IT Consulting and Staffing, based in Georgia.
- [IT Employment Pops in January ](https://techservealliance.org/news/it-employment-pops-in-january/): IT employment increased by 0.11% in January after remaining effectively flat throughout most of 2024, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a year-over-year basis, IT employment grew by 0.51%, adding 27,000 jobs. Meanwhile, engineering employment dipped by 0.03% month-over-month and is down 0.01% compared to the same period last year.
- [IRS Issues Revenue Ruling on Tax Treatment of State-Paid Family and Medical Leave Programs](https://techservealliance.org/news/irs-issues-revenue-ruling-on-tax-treatment-of-state-paid-family-and-medical-leave-programs/): The IRS has issued Revenue Ruling 2025-4, providing long-awaited guidance on the federal tax treatment of contributions and benefits under state paid family and medical leave (PFML) programs. The ruling addresses how federal income and employment tax rules apply to the programs and includes guidance on related reporting requirements. The guidance was issued on Jan. 15, 2025.
- [U.S. Supreme Court Rejects Higher Standard of Proof in Overtime Exemption Cases](https://techservealliance.org/news/u-s-supreme-court-rejects-higher-standard-of-proof-in-overtime-exemption-cases/): On Jan. 15, 2025, the U.S. Supreme Court issued a decision in E.M.D. Sales Inc. v. Carrera, which decided what evidence an employer needs to show to prove it correctly classified employees as exempt from minimum wage and overtime pay under the Fair Labor Standards Act (FLSA). The Supreme Court held that the higher “clear and convincing” evidence standard does not apply to federal wage law and, instead, an employer only needs to meet the “preponderance of evidence” standard. The Court’s ruling addressed a disagreement among federal appeals courts on the issue
- [IT Employment Closes 2024 Effectively Flat  ](https://techservealliance.org/news/it-employment-closes-2024-effectively-flat/): While December capped off 2024 with surprisingly strong overall job growth, the IT employment market remained effectively flat, dipping 0.03% month-over-month with year-over-year decline of 0.29% according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. Employment in Engineering dipped as well (0.04% month-over-over month) but was up 0.35% year-over-year, adding 9,900 jobs.  
- [2025 State Overtime Salary Levels](https://techservealliance.org/news/2025-state-overtime-salary-levels/): Under federal and state laws, employers must compensate their employees with 1.5 times their regular rate of pay for any hours of overtime work. However, under these laws, employees who work in an executive, administrative or professional (EAP) capacity are exempt from overtime pay if they satisfy, among other things, the salary level requirements for their exemption.
- [119th Congress Convenes, High-Tech Immigration is a Hot Topic on Day One](https://techservealliance.org/news/119th-congress-convenes-high-tech-immigration-is-a-hot-topic-on-day-one/): TechServe Alliance’s Government Affairs Team is on top of an important issue and more  . . .
- [DHS Publishes 460-Page “Modernizing H-1B Requirements” Rule; TechServe Analyzing Implications for IT Staffing Firms](https://techservealliance.org/news/dhs-publishes-460-page-modernizing-h-1b-requirements-rule-techserve-analyzing-implications-for-it-staffing-firms/): Today, the Department of Homeland Security (DHS) published its long-awaited “Modernizing H-1B Requirements, Providing Flexibility in the F-1 Program, and Program Improvements Affecting Other Nonimmigrant Workers.” You can find the new rule here.
- [ IT Jobs Growth Remains Flat in November ](https://techservealliance.org/news/it-jobs-growth-remains-flat-in-november/): In November, IT employment inched down 0.05%, or a loss of 2,700 jobs, month-over-month, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a yearly basis, the IT job market dipped 0.30%, with a loss of 15,900 positions.  Employment in Engineering was up 0.65% year-over-year, adding 18,400 jobs during the same period.  
- [TechServe Alliance Board of Directors Elects 2025 Officers and New Directors](https://techservealliance.org/news/techserve-alliance-board-of-directors-elects-2025-officers-and-new-directors/): TechServe Alliance, the premier national trade association serving the IT & Engineering Staffing and Solutions Industry, announced the election of its officers for 2025 and four new directors. The Board met on the eve of TechServe’s annual Executive Summit in Scottsdale, AZ. 
- [Federal Court Vacates DOL’s Final Overtime Rule Nationwide](https://techservealliance.org/news/federal-court-vacates-dols-final-overtime-rule-nationwide/): On Nov. 15, 2024, the U.S. District Court for the Eastern District of Texas vacated the U.S. Department of Labor's (DOL) final Overtime Rule. The 2024 Rule increased salary levels that employees in “white-collar” occupations must meet to qualify for an overtime exemption under the Fair Labor Standards Act (FLSA). The Texas federal court ruling applies nationwide and overturns the already-implemented July increase as well as the January 2025 increase and future escalations.
- [IT Jobs Slip in October Along with Broader Employment Market Weakness ](https://techservealliance.org/news/it-jobs-slip-in-october-along-with-broader-employment-market-weakness/): In October, IT employment inched down 0.08%, or a loss of 4,200 jobs, month-over-month, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a yearly basis, the IT job market dipped 0.34%, with a loss of 18,100 positions.  Employment in Engineering was up 0.76% year-over-year, adding 21,300 jobs during the same period.  
- [DOL Targets Employment-related Contract Provisions](https://techservealliance.org/news/dol-targets-employment-related-contract-provisions/): On Oct. 15, 2024, the U.S. Department of Labor’s (DOL) Office of the Solicitor (SOL) released a special enforcement report indicating seven “fine-print” employment-related contract provisions that the SOL is targeting to help ensure that workers receive the pay and protections they are guaranteed by federal labor law. The report also highlighted innovative approaches the SOL is taking to combat contract provisions that may discourage workers from exercising their rights under federal labor law.
- [FTC Appeals Federal District Court Ruling Blocking Noncompete Ban](https://techservealliance.org/news/ftc-appeals-federal-district-court-ruling-blocking-noncompete-ban/): On Oct. 18, 2024, the Federal Trade Commission (FTC) filed a notice of appeal challenging the U.S. District Court for the Northern District of Texas’ order in Ryan LLC v. FTC that blocked the commission’s noncomplete ban for all employers and prevented the ban from taking effect on Sept. 4, 2024. The U.S. Court of Appeals for the 5th Circuit will hear the appeal.
- [IT Employment Continues to Move Sideways in September](https://techservealliance.org/news/it-employment-continues-to-move-sideways-in-september/): While the overall job growth exceeded expectations with the addition of 254,000 jobs in September, IT employment remained effectively flat with a dip of 0.03%, or a loss of 1,700 jobs, month-over-month, according to TechServe Alliance, the national trade association for the IT & Engineering Staffing and Solutions Industry. On a yearly basis, the IT job market contracted by 0.28%, with a loss of 15,100 positions.  Employment in Engineering was up 0.92%, adding 25,800 jobs during the same period.
- [Legal Minefields: Is Your Firm in the Crosshairs?](https://techservealliance.org/news/legal-minefields-is-your-firm-in-the-crosshairs/): Do you believe your firm is at greater risk for employment or legal claims in recent years? According to a real-time poll, just over half of TechServe Alliance’s September 2024 webinar participants feared their firms were at increased risk.
- [Federal District Court Blocks the FTC’s Noncompete Ban](https://techservealliance.org/news/federal-district-court-blocks-the-ftcs-noncompete-ban/): On Aug. 20, 2024, the U.S. District Court for the Northern District of Texas issued an order blocking the Federal Trade Commission’s (FTC) noncompete ban, which had a scheduled effective date of Sept. 4, 2024. The court had previously put the noncompete ban on hold in this case (Ryan LLC v. FTC), but only for plaintiffs. The most recent ruling blocks the ban for all employers and prevents the ban from taking effect on Sept. 4, 2024, or thereafter.
- [Congress is Back Home. Everyone is Campaigning. Now is the Time to Take Action!](https://techservealliance.org/news/congress-is-back-home-everyone-is-campaigning-now-is-the-time-to-take-action/): It’s August, and in an election year, members of the U.S. House and Senate are back home campaigning.
- [Biden Administration Announces Scheduled Release for Pending Regulations](https://techservealliance.org/news/biden-administration-announces-scheduled-release-for-pending-regulations/): The Biden Administration recently published the Spring 2024 Unified Agenda of Regulatory and Deregulatory Actions. This list, released each spring and fall, tracks all federal agencies and provides an updated schedule for when new Notices of Proposed Rulemaking may be published and when pending regulations might be finalized. The Departments of Homeland Security and Labor are the primary agencies that impact TechServe members. TechServe’s Government Affairs Team follows these developments and often engages members in preparing comments submitted by CEO Mark Roberts.
- [U.S. Supreme Court Overrules Chevron Deference](https://techservealliance.org/news/u-s-supreme-court-overrules-chevron-deference/): On June 28, 2024, the U.S. Supreme Court decided Loper Bright Enterprises v. Raimondo and Relentless Inc. v. Department of Commerce. In a landmark ruling, the Court overruled its 1984 decision in Chevron, U.S.A. Inc. v. Natural Resources Defense Council Inc., which held that courts should defer to federal agencies to interpret ambiguities and gaps in the laws that the agencies implement (known as Chevron deference).
- [Federal Court Invalidates New NLRB Joint Employer Rule Before Effective Date](https://techservealliance.org/news/federal-court-invalidates-new-nlrb-joint-employer-rule-before-effective-date/): Key Highlights:
- [Domestic Visa Renewal Pilot Program Launches January 29](https://techservealliance.org/news/domestic-visa-renewal-pilot-program-launches-january-29/): On January 29, 2024, the U.S. Department of State will launch a pilot domestic visa renewal program for a narrow group of H-1B visa workers. Domestic H-1B visa renewals have not been available since 2004 with the enactment of Enhanced Border Security and Visa Entry Reform Act.
- [TechServe Alliance M&A Marketplace Facilitates Strategic Acquisition](https://techservealliance.org/news/techserve-alliance-ma-marketplace-facilitates-strategic-acquisition/): Alexandria VA, Jan 4, 2024 – Spruce InfoTech, a leading information technology services provider based in Pennsylvania, has successfully acquired InfoTech Resources of Illinois, with the transaction facilitated by TechServe Alliance M&A Marketplace, a service that connects interested buyers with qualified sellers of technology staffing and solutions firms.
- [Women Remain Underrepresented in Staffing Leadership Roles ](https://techservealliance.org/news/women-remain-underrepresented-in-staffing-leadership-roles/): WBC and Partner Organizations Announce Results of Third Gender Equity Benchmark Survey and Explore Industry Challenges and Opportunities
- [TechServe Alliance Board of Directors Elects 2024 Officers and New Directors ](https://techservealliance.org/news/techserve-alliance-board-of-directors-elects-2024-officers-and-new-directors/): Alexandria, VA, November 22, 2023 – TechServe Alliance, the premier national trade association serving the IT & Engineering Staffing and Solutions Industry, announced the election of its officers for 2024 along with electing three new directors. The Board met on the eve of TechServe’s annual Executive Summit in Amelia Island, Florida.
- [U.S. Supreme Court Ends 8-Year Challenge to H-4 EAD Visa Program](https://techservealliance.org/news/u-s-supreme-court-ends-8-year-challenge-to-h-4-ead-visa-program/): Recent developments regarding an eight-year battle to end an Obama Administration program may interest TechServe Alliance members who utilize H-1B visa workers to bridge the technical talent gap.
- [IT & Engineering Staffing Firms Posted Double-Digit Growth and Strong Profitability in 2022](https://techservealliance.org/news/it-engineering-staffing-firms-posted-double-digit-growth-and-strong-profitability-in-2022/): Alexandria VA, June 14, 2023 –IT and engineering staffing firms chalked up an impressive double-digit growth in 2022 amid an economy that was sending mixed signals, according to the 2023 TechServe Alliance Operating Practices Report (OPR), the industry’s foremost benchmarking analysis.
- [TechServe Alliance Board of Directors Elects Randstad’s Joel Leege as VP/President-Elect for 2024](https://techservealliance.org/news/techserve-alliance-board-of-directors-elects-randstads-joel-leege-as-vp-president-elect-for-2024/): Alexandria, VA, May 16 – TechServe Alliance, the national trade association serving the IT and engineering staffing and solutions industry, elected Joel Leege, Randstad Technologies Group Chief Strategy Officer, as the 2024 Vice President/President-elect for TechServe Board of Directors. The board approved his nomination during its recent board meeting in Napa Valley, CA.
- [Benefits, Considerations and Roadmap of Upskilling Initiatives](https://techservealliance.org/news/benefits-considerations-and-roadmap-of-upskilling-initiatives/): “Upskilling” is a term that’s become increasingly popular in the industry in recent years. Upskilling is when employers provide employees the opportunity to learn new skills to better their current work performance, while also prepping them for the projected needs of the company.
- [TechServe Files Comments on FTC Proposed Non-Compete Ban](https://techservealliance.org/news/techserve-files-comments-on-ftc-proposed-non-compete-ban/): On April 19, 2023, TechServe Alliance CEO Mark Roberts filed comments on Federal Trade Commission proposals to regulate non-compete agreements. The FTC would retroactively ban all non-compete agreements between employers and workers. TechServe joined the U.S. Chamber of Commerce and other organizations questioning whether the FTC Act provided authority to regulate non-competes in this manner.
- [Fostering a Neurodivergent-friendly Workplace](https://techservealliance.org/news/making-the-most-of-successful-business-mergers-acquisitions-copy-copy-copy/): Neurodiversity refers to diversity in the human brain and cognition functions, such as thinking, learning and behaving. It’s the concept that the differences in brain functions are variations—not deficits—in how people experience and interact with the world.
- [TechServe Alliance Files Comments Opposing Excessive H-1B Fee Increases](https://techservealliance.org/news/techserve-alliance-files-comments-opposing-excessive-h-1b-fee-increases/): TechServe Alliance CEO Mark Roberts submitted comments to the Dept. of Homeland Security/U.S. Citizenship and Immigration Services (USCIS), opposing significant increases in H-1B visa fees. Because the proposed rule would in addition to other fee increases impose a $600 fee for every change of status to support the asylum program, it would be particularly burdensome on IT staffing firms that place H-1B consultants when and where the talent is needed at different clients.
- [Regulatory and Legislative Developments](https://techservealliance.org/news/regulatory-and-legislative-developments/): On February 28, 2023, President Joe Biden nominated current Deputy Secretary Julie Su for the position of Secretary of Labor. If confirmed, Su would replace Marty Walsh, who will lead the National Hockey League Players union.
- [Fraud Alert:  Scammers are Targeting Candidates of IT & Engineering Staffing Companies](https://techservealliance.org/news/fraud-alert-it-engineering-staffing-companies/): TECHSERVE ALLIANCE—Several of our member companies have alerted us to fraudulent schemes being perpetrated on candidates. Here are few tips to share with consultants to reduce the risk they will be a victim of fraud.
- [Humana to Exit Employer Insurance Business](https://techservealliance.org/news/humana-to-exit-employer-insurance-business/): On Feb. 23, Humana announced its plan to exit the employer-based insurance business over the next 18 to 24 months. The company will instead focus on government-funded programs—such as Medicare, Medicaid and military—and specialty businesses.
- [Regulatory and Legislative Updates](https://techservealliance.org/news/regulatory-and-legislative-updates/): The Small Business Administration’s (SBA) Office of Advocacy will hold a stakeholder conference call on February 28, 2023 to hear from small businesses on the potential impact of the FTC’s proposal to ban non-compete provisions. The Small Business Roundtable will be held from 2:00 p.m. – 3:30 p.m. EST using the Teams platform. To participate, email Jennifer Smith at Jennifer.Smith@sba.gov. The SBA will send the meeting link on February 24, 2023.
- [Women’s Representation in Staffing Leadership Grew in 2022](https://techservealliance.org/news/womens-representation-in-staffing-leadership-grew-in-2022/): 45% of CEO/Owners in Staffing Are Women vs. 8.8% in Fortune 500 Companies
- [TechServe Alliance Board of Directors Elect 2023 Officers and Welcomes New Directors ](https://techservealliance.org/news/techserve-alliance-board-of-directors-elect-2023-officers-and-welcomes-new-directors/): Alexandria, VA, November 15, 2022 – TechServe Alliance, the premier national trade association serving the Technology Staffing and Solutions Industry, announced the election of its officers for 2023 along with welcoming three new directors. The Board met on the eve of TechServe’s annual Executive Summit last week in Palm Springs, California
- [Biden Administration Agencies Uses Anti-Trust Laws on Independent Contractor Abuses](https://techservealliance.org/news/biden-administration-agencies-uses-anti-trust-laws-on-independent-contractor-abuses/): While the Department of Labor (DOL) is moving ahead with eventual rulemaking to update the current independent contractor regulations, other federal agencies are using their authority to address abuses that impact labor markets. At least one health care staffing firm has been caught up in enforcement measures, but not for misclassification—for anti-trust violations.
- [ClearEdge Marketing Welcomes Talent and Technology Industry Veteran Ericka Hyson as President](https://techservealliance.org/news/clearedge-marketing-welcomes-talent-and-technology-industry-veteran-ericka-hyson-as-president/): ClearEdge Marketing is pleased to announce the expansion of its executive leadership team, welcoming talent and technology industry veteran Ericka Hyson as president. In her role, Ericka will be responsible for the growth and development of the company’s core marketing business. She will also lead the launch of new lines of business and position the company for continued growth. Ericka’s 23 years of experience in the talent and technology industries, combined with her passion for leadership development, innovation, customer experience, and scaling fast-growing companies, will be instrumental in fueling ClearEdge’s next phase.
- [Bullhorn: Staffing Future Continues Growth Trajectory With Bullhorn Ventures Investment](https://techservealliance.org/news/bullhorn-staffing-future-continues-growth-trajectory-with-bullhorn-ventures-investment/): Staffing Future has received a strategic investment from Bullhorn Ventures in order to accelerate growth and deliver its innovative technology to more staffing firms. Candidates, clients, and consultants all expect that staffing agencies will leverage digital technologies to provide a seamless experience. Staffing Future's website and job board platform help streamline the hiring process, all while providing a customized and "consumerized" experience.
- [TechServe’s M&A Marketplace Facilitates the Acquisition of Future State Consulting By The Planet Group](https://techservealliance.org/news/techserves-ma-marketplace-facilitates-the-planet-groups-acquisition-of-future-state-consulting/): The TechServe Alliance M&A Marketplace, a service offered by TechServe Alliance Services Corp., which connects interested buyers with qualified sellers of technology staffing and solutions firms, recently facilitated the acquisition of Future State Consulting By The Planet Group.
- [Access Capital Names Keating as Chief Executive Officer](https://techservealliance.org/news/access-capital-names-keating-as-chief-executive-officer/): Access Capital, Inc., the nation’s leading independent lender to the staffing industry, announced today that Terry M. Keating has been named as its Chief Executive Officer.
- [Employee Quits Fall Slightly in April, Remain Near All-time High](https://techservealliance.org/news/employee-quits-fall-in-april-all-time-high/): The U.S. Bureau of Labor Statistics (BLS) recently released its April Job Openings and Labor Turnover Summary. This month’s reported number of employee quits fell from a record high of 4.5 million in March to around 4.4 million in April. April marks the eleventh consecutive month that more than four million workers left their jobs.
- [DOL Issues Guidance on FMLA  and Mental Health Conditions](https://techservealliance.org/news/dol-issues-guidance-on-fmla-and-mental-health-conditions/): The Wage and Hour Division of the U.S. Department of Labor (DOL) has released new resources on workers’ rights to leave under the federal Family and Medical Leave Act (FMLA) for mental health conditions. In a press release, the DOL said the publication of the new guidance was in recognition of Mental Health Awareness month.
- [EEOC Guidance on Disability  Discrimination and Artificial  Intelligence Under the ADA](https://techservealliance.org/news/eeoc-guidance-on-disability-discrimination-and-ai-under-the-ada/): On May 12, 2022, the Equal Employment Opportunity Commission (EEOC) issued technical guidance on how employers’ use of artificial intelligence (AI) and other software tools to make employment decisions may violate the Americans with Disabilities Act (ADA). The U.S. Department of Justice (DOJ) also issued similar guidance the same day.
- [DOL Overtime Regulation Listening Sessions for Employer Input Start May 13](https://techservealliance.org/news/dol-overtime-regulation-listening-sessions-for-employer-input-start-may-13/): The Department of Labor (DOL) Wage and Hour Division (WHD) announced a series of listening sessions to hear from stakeholders about anticipated overtime (OT) regulations. The listening sessions for employers are organized by geographic area and run from May 13 to June 3, 2022. The public can review the WHD calendar and register for sessions on the DOL website. During the listening sessions, DOL will not discuss specific language but will simply receive input from the public.
- [Employee Quits Reach Record High in March](https://techservealliance.org/news/employee-quits-reach-record-high-in-march/): The U.S. Bureau of Labor Statistics (BLS) recently released its March Job Openings and Labor Turnover Summary. Notably, the number of quits increased to around 4,536,000 in March, up from approximately 4,384,000 in February. The BLS defines a quit as a “voluntary separation initiated by the employee.” March’s quits rate rose to 3%, setting a new record high. Additionally, employment openings exceeded the level of available workers by 5.6 million.
- [Department of Labor Announces Listening Sessions for Expected Overtime Regulation Revision](https://techservealliance.org/news/department-of-labor-announces-listening-sessions-for-expected-overtime-regulation-revision/): The Department of Labor (DOL) Wage and Hour Division (WHD) announced a series of listening sessions to hear from stakeholders about anticipated overtime regulations. The listening sessions for employers are organized by geographic area and run from May 13 to June 3, 2022. The public can review the WHD calendar and register for sessions on the DOL website. During the listening sessions, DOL will not discuss specific language but will simply receive input from the public.
- [TechServe-Supported Independent Contractor Rule Reinstated](https://techservealliance.org/news/techserve-supported-independent-contractor-rule-reinstated/): This article is an update to the March 16 report on a federal court ruling that restored a federal regulation that our association supported.
- [The Biden Administration Announces New Actions to Address Pay Equity](https://techservealliance.org/news/the-biden-administration-announces-new-actions-to-address-pay-equity/): On Tuesday, March 15, 2022, the Biden administration announced steps to advance pay equity and promote women’s economic security. According to a White House fact sheet, the administration announced that it is taking actions to:
- [President Biden Urges Employees to Return to the Office](https://techservealliance.org/news/president-biden-urges-employees-to-return-to-the-office-2/): Recently, President Joe Biden urged employers to bring back workers into the office. During his remarks, Biden noted that with COVID-19 vaccination rates up and hospitalizations down, most Americans can remove their masks, return to work and move forward safely. President Biden also made similar comments days earlier during the 2022 State of the Union address, where he encouraged in-person activities, including working and learning, which could enable more working parents to return to the physical workplace.
- [USCIS Provides Tips for Successfully Completing Online H-1B Registrations](https://techservealliance.org/news/uscis-provides-tips-for-successful-online-account-creation-for-h-1b-registration/): The U.S. Citizenship and Immigration Services (USCIS) Office of Public Engagement on February 24, 2022 held a webinar on the FY 2023 H-1B Electronic Registration Process. This is the third year that USCIS has utilized the registration process for the purpose of selecting by prospective beneficiaries for whom employers might later submit petitions. The webinar reminded employers or their representatives of the requirements and best practices for creating the online registration account as well as submitting the registrations. In addition, USCIS unveiled new a new duplicate checker feature and a certification requirement to prevent fraud.
- [California Passes Supplemental Paid Sick Leave for COVID-19](https://techservealliance.org/news/california-passes-supplemental-paid-sick-leave-for-covid-19/): California has enacted a new supplemental paid sick leave law requiring employers with more than 25 employees to provide them with up to 80 hours of paid leave for specific COVID-19-related reasons. The requirement takes effect on Feb. 19, 2022, but it is retroactive to Jan. 1, 2022. California previously had a similar law in effect that expired on Sept. 30, 2021.
- [DOL to Hire 100 Investigators, Signaling Potential Enforcement Increase](https://techservealliance.org/news/dol-to-hire-100-investigators-signaling-potential-enforcement-increase-2/): The U.S. Department of Labor (DOL) recently announced an initiative to add 100 investigators to its Wage and Hour Division (WHD)—a potential sign to employers that increased enforcement may be on the horizon.
- [DHS/USCIS Updates on H-1B Visa Program and Stakeholder Engagement](https://techservealliance.org/news/dhs-uscis-updates-on-h-1b-visa-program-and-stakeholder-engagement/): In advance of the March 1, 2022 opening of the FY 2023 H-1B cap initial registration period, USCIS will host a stakeholder webinar to discuss updates to the online account portal and answer questions.
- [USCIS Announces Registration for the 2023 H-1B Cap Opens March 1, Offers Electronic Registration Training](https://techservealliance.org/news/uscis-announces-registration-for-the-2023-h-1b-cap-opens-march-1-offers-electronic-registration-training/): On January 28, 2022, USCIS posted the following information about the upcoming H-1B registration process and registration training:
- [OSHA Withdraws COVID-19 ETS, but Not the Proposed Permanent Rule](https://techservealliance.org/news/osha-withdraws-covid-19-ets-but-not-the-proposed-permanent-rule/): On Jan. 25, 2022, OSHA provided notice that it is withdrawing its COVID-19 vaccination and weekly testing emergency temporary standard (ETS). The withdrawal will be effective once the notice is published in the Federal Register. The expected publication date is Jan. 26, 2022.
- [TechServe’s New M&A Service Facilitates the Acquisition of Two Companies](https://techservealliance.org/news/techserves-new-ma-service-facilitates-the-acquisition-of-two-companies/): TechServe Alliance M&A Marketplace, a new service of TechServe Alliance Services Corp., which connects interested buyers with qualified sellers of IT & engineering staffing and solutions firms, recently facilitated the sale of two companies.
- [FLSA Overtime Exemption for Executive Employees](https://techservealliance.org/news/flsa-overtime-exemption-for-executive-employees/): This fact sheet provides information on the exemption from minimum wage and overtime pay provided by Section 13(a)(1) of the FLSA as defined by Regulations, 29 C.F.R. Part 541, as applied to executive employees.
- [Supreme Court Stays OSHA ETS Vaccination and Testing Mandate](https://techservealliance.org/news/supreme-court-stays-osha-ets-vaccination-and-testing-mandate/): On Jan. 13, 2022, the Supreme Court of the United States (SCOTUS) ruled to stay the Occupational Safety and Health Administration’s (OSHA) vaccination and testing emergency temporary standard (ETS). The ETS was developed to establish a mandatory vaccinate or test policy requirement for private employers with 100 or more employees.
- [OSHA Vaccination and Testing ETS Effective Date Requirements](https://techservealliance.org/news/osha-vaccination-and-testing-ets-effective-date-requirements/): On Nov. 4, 2021, OSHA announced a COVID-19 vaccination and testing emergency temporary standard (ETS) to address the grave danger of COVID19 infection in the workplace. The ETS affects private sector employers with 100 or more employees.
- [Complying With OSHA’s COVID-19 Vaccination ETS – Employer Checklist](https://techservealliance.org/news/complying-with-oshas-covid-19-vaccination-ets-employer-checklist-2/): The Occupational Safety and Health Administration (OSHA) has issued an emergency temporary standard (ETS) that requires all businesses with 100 or more employees to ensure workers are either tested for COVID-19 once a week or fully vaccinated.
- [DHS, DOL, and Congressional Updates on H-1B Visa Program](https://techservealliance.org/news/dhs-dol-and-congressional-updates-on-h-1b-visa-program/): The Department of Homeland Security (DHS) will publish in the December 22, 2021 Federal Register a rule rescinding the Trump Administration rule that would have dramatically changed the way H-1B visas were allocated.
- [Court Reinstates OSHA Vaccination Mandate for Private Employers](https://techservealliance.org/news/court-reinstates-osha-vaccination-mandate-for-private-employers-2/): On Friday, Dec. 17, 2021, the 6th Circuit Federal Court of Appeals reinstated the Occupational Safety and Health Administration’s (OSHA) federal emergency temporary standard (ETS) for COVID-19. The 6th Circuit decision reverses the stay ordered in November by the 5th Circuit and allows OSHA to resume ETS implementation and enforcement nationwide.
- [Department of Homeland Security/USCIS Updates on H-1B Visa Program](https://techservealliance.org/news/department-of-homeland-security-uscis-updates-on-h-1b-visa-program/): This week, DHS/USCIS published the Fall 2021 Regulatory Agenda which forecasts into spring 2022 the agencies’ expected release date of proposed regulations. The Biden Administration’s USCIS planned to publish notices of proposed rulemaking (NPRM) in November/December 2021; these NPRMs are now expected late Spring 2022. The TechServe Alliance Government Affairs Team continues to follow several NPRMs of concern to our member companies:
- [EEOC Issues New Guidance on COVID-19 and ADA Disability](https://techservealliance.org/news/eeoc-issues-new-guidance-on-covid-19-and-ada-disability/): On Dec. 14, 2021, the Equal Employment Opportunity Commission (EEOC) issued 14 new answers to frequently asked questions (FAQs) about what employers may or may not do to comply with federal fair employment laws during the COVID-19 pandemic. The new FAQs specifically address the definition of “disability” and how to determine whether an individual with COVID-19 meets it under the Americans with Disabilities Act (ADA).
- [TechServe Announces New Executive Women Roundtables](https://techservealliance.org/news/techserve-announces-new-executive-women-roundtables/): We are excited to announce new monthly Executive Women Roundtables! Beginning in January, we will host monthly virtual roundtable groups for the women leaders in our TechServe community. We are happy to support and nurture this network but we need your help.
- [Court Blocks Vaccine Mandate for Federal Contractors Nationwide](https://techservealliance.org/news/court-blocks-vaccine-mandate-for-federal-contractors-nationwide/): On Dec. 7, 2021, a Georgia federal judge blocked the federal contractors mandate nationwide. This new order comes right after a Kentucky federal judge issued a preliminary injunction effectively blocking the implementation and enforcement of President Biden’s COVID-19 vaccine mandate for federal government contractors and subcontractors for Kentucky, Tennessee and Ohio on Nov. 30, 2021.
- [OSHA COVID-19 Vaccine Mandate](https://techservealliance.org/news/osha-covid-19-vaccine-mandate/): Written by: Christopher M. Leddy, Esq., Partner

## Testimonials

## Suppliers

## Staffs

## Infographics
- [Is Your Sales Compensation Strategy Optimized for Success?](https://techservealliance.org/infographics/is-your-sales-compensation-strategy-optimized-for-success/): Achieving growth and revenue targets for a technology staffing firm hinges on well-designed sales compensation plans. Thorough research and industry benchmarking are essential to developing a truly effective plan. The 2024 Sales & Recruiter Metrics Report, a supplement to the TechServe Alliance Operating Practices Report, provides a detailed analysis of sales and recruiter performance metrics and compensation, helping to eliminate uncertainties. Below is an infographic that highlights key findings from the report, including:
- [Leverage Data and Industry Benchmarking to Drive Growth and Profitability](https://techservealliance.org/infographics/leverage-data-and-industry-benchmarking-to-drive-growth-and-profitability/): The 2023 Sales & Recruiter Metrics Report and the TechServe Alliance Operating Practices Report, offers invaluable insights for owners and executives including:
- [Is Your Sales Force Under-Performing?](https://techservealliance.org/infographics/is-your-sales-force-under-performing/): The ability to reach growth and revenue goals of a technology staffing firm significantly depends on efficient sales compensation plans. In order to create a genuinely effective plan, extensive research and industry benchmarking is necessary. Eliminate uncertainties in your compensation plans by using The 2023 Sales & Recruiter Metrics Report, an addendum to the TechServe Alliance Operating Practices Report. This report offers a comprehensive examination of sales and recruiter performance metrics and compensation. Here's an infographic that presents key insights from this report.
- [Is Your Sales Compensation Competitive?](https://techservealliance.org/infographics/is-your-sales-compensation-competitive/): Sales compensation plans are critical to a technology staffing firm's ability to hit growth and revenue targets. To set up a plan that is truly effective, it has to be well-researched and benchmarked against the industry. Take the guesswork out of your comp plans with  The 2022 Sales & Recruiter Metrics Report, a supplement to the TechServe Alliance Operating Practices Report, which provides an in-depth analysis of sales and recruiter performance metrics and compensation. This infographic shares some highlights from the report.
- [National Cybersecurity Awareness Month 2022](https://techservealliance.org/infographics/blog-national-cybersecurity-awareness-month-2022/): October is National Cybersecurity Awareness Month. During this annual event, government and industry leaders come together to raise awareness about the importance of cybersecurity. As the association of technology staffing and solutions firms, we know that cyber security is a top concern for our members and their clients, and finding the right professionals to combat cyber threats is a priority. This month, let's educate our teams on best practices to keep our workplace systems safe - changing passwords, managing access, and more.
- [Is Your Recruiter Compensation Competitive?](https://techservealliance.org/infographics/blog-is-your-recruiter-compensation-competitive/): For technology staffing firms, their recruiting team is critical for the health and growth of the business. But to attract and keep the best, you have to offer the best.  The 2022 Sales & Recruiter Metrics Report, a supplement to the TechServe Alliance Operating Practices Report, provides an in-depth analysis of sales and recruiter performance metrics and compensation. This infographic shares some nuggets from the report related to:
- [The Ideal Open Enrollment Timeline](https://techservealliance.org/infographics/open-enrollment-timeline/): The most successful open enrollment campaigns start engaging employees months before enrollment begins. That means organizations should review their offerings sooner rather than later so there’s ample time to develop and execute a successful campaign. Use this general timeline to help your organization prepare for a successful open enrollment period.
- [Infographic: Tips to Retain Employees During the Great Reshuffle](https://techservealliance.org/infographics/infographic-tips-to-retain-employees-during-the-great-reshuffle/): Instead of quitting the workforce entirely, many employees have simply been finding better jobs. Economists have begun referring to this situation not as the “Great Resignation,” but rather as the “Great Reshuffle.” Crucial decision factors for employees seeking better jobs generally revolve around compensation, benefits, career advancement and workplace flexibility.
- [Infographic: 3 Tips for Employee Attraction & Retention](https://techservealliance.org/infographics/3-tips-for-employee-attraction-and-retention/): Although small businesses face employee attraction and retention challenges, they canadapt and compete in today’s tight labor market with the agility to respond with new strategies to meet workers’ needs.
- [Employee Retention in Today’s Workplace – Infographic](https://techservealliance.org/infographics/employee-retention-in-todays-workplace-infographic/): The pandemic has brought about many unique challenges for businesses, but forward-thinking employers can adjust to ensure the organization continues to retain employees and meet business goals. This infographic explores strategies and tactics to address current retention challenges.
- [2022 HR Calendar Monthly Reminders](https://techservealliance.org/infographics/2022-hr-calendar-monthly-reminders-2/): Between navigating challenges such as the ever-changing coronavirus pandemic, a competitive labor market and day-to-day operations, HR professionals appear to have a lot on their plate in 2022.
- [OSHA Penalties for the COVID-19 Vaccination and Testing ETS](https://techservealliance.org/infographics/osha-penalties-for-the-covid-19-vaccination-and-testing-ets/): The Occupational Safety and Health Administration (OSHA) COVID-19 vaccination and testing emergency temporary standard (ETS) prescribes specific measures employers covered by this standard must implement. This specificity will make it easier for OSHA to determine whether an employer has intentionally disregarded its obligations or exhibited a plain indifference to employee safety or health. In such instances, OSHA can classify the citations as ‘‘willful,’’ allowing it to propose higher penalties with increased deterrent effects.
- [COVID-19 Vaccine and Testing Mandate: Employer Obligations](https://techservealliance.org/infographics/covid-19-vaccine-and-testing-mandate-employer-obligations/): Affected employers with at least 100 workers (firmwide or companywide) must comply with the Occupational Safety and Health Administration’s (OSHA) COVID-19 vaccination emergency temporary standard (ETS). This infographic outlines some of the most important obligations employers should be aware of
- [Preparing for Vaccine Mandates – Infographic](https://techservealliance.org/infographics/preparing-for-vaccine-mandates-infographic-2/): On the heels of the FDA’s approval of the Pfizer-BioNTech COVID-19 vaccine, President Joe Biden’s latest COVID-19 vaccination and testing mandate is one of the federal government’s most aggressive efforts yet. What’s more, it will directly impact many private sector workforces as well as federal employees and contractors.
- [Comparing the American Rescue Plan to Previous COVID-19 Relief Bills – Infographic](https://techservealliance.org/infographics/comparing-the-american-rescue-plan-to-previous-covid-19-relief-bills-infographic-2/): President Joe Biden recently signed into law a $1.9 trillion relief bill, known as the American Rescue Plan.

## Reports
- [May Executive Insights: The IT Staffing Market Is Bifurcating. Which Side Are You On?](https://techservealliance.org/reports/may-executive-insights-the-it-staffing-market-is-bifurcating/): Five roundtable sessions. Sixty-plus executives. One clear picture: the IT and engineering staffing market is navigating a critical inflection point — where margin discipline, AI integration, and channel economics are separating firms that are built for what's next from those still catching up. Here's what leaders across the industry are saying right now.
- [April Executive Insights: Volume Is Up. Placements Lag. Here’s What Staffing Leaders Are Doing About It.](https://techservealliance.org/reports/volume-is-up-placements-lag-heres-what-staffing-leaders-are-doing-about-it/): Every month, TechServe Alliance convenes IT and engineering staffing and solutions executives for peer roundtables — candid conversations about what's actually happening in their businesses. In April, four patterns emerged that every leader in this industry should be paying attention to. 
- [March Executive Insights – Beyond Flat and Frozen: How IT and Engineering Staffing Leaders Are Navigating Today’s Market ](https://techservealliance.org/reports/how-it-and-engineering-staffing-leaders-are-navigating-todays-market/): The mood among IT and engineering staffing executives has shifted. It’s no longer “flat and frozen,” but it’s not a broad recovery, either. Across multiple TechServe Executive Roundtables in March, a more nuanced picture has emerged: selective momentum, real but uneven, shaped by client relationships, sector mix, and how firms have structured their delivery models. What follows is a synthesis of what leaders are seeing on the ground, the strategies they’re deploying in response, and the five takeaways that cut across nearly every conversation. 
- [February Executive Roundtable Insights: A Stronger Start to 2026 With Caveats](https://techservealliance.org/reports/february-executive-roundtable-insights-a-stronger-start-to-2026-with-caveats/): Each month, TechServe Alliance brings senior leaders together for candid, peer-level conversations about what’s happening on the ground in IT and engineering staffing. Across recent Executive Roundtables, several consistent themes have emerged—reflecting both cautious optimism and the realities of operating in a selective, competitive market.
- [January Executive Roundtable Insights: Navigating Uneven Growth with an Eye on 2026](https://techservealliance.org/reports/january-executive-roundtable-insights-navigating-uneven-growth-with-an-eye-on-2026/): During TechServe Alliance’s January Executive Roundtables, more than 60 IT and engineering staffing leaders compared notes on market conditions, operational pressures, and the signals shaping their outlook for the year ahead. While 2025 delivered uneven results across geographies, verticals, and service lines, many participants pointed to late-Q4 momentum and strengthening early-2026 pipelines as meaningful signs of progress. The insights below reflect where leaders are seeing recovery take hold—and where continued discipline remains essential.

## Case Studies
- [Staffing Insurance Solutions Backed by Industry Expertise](https://techservealliance.org/case-studies/staffing-insurance-solutions-backed-by-industry-expertise/): Case Study: How Aegistech streamlined coverage and saved 25% with TechServe’s tailored insurance solutions for tech staffing
- [Thinkfind Technology Cuts Premium Costs and Speeds Up Renewals with TechServe Business Insurance](https://techservealliance.org/case-studies/thinkfind-technology-cuts-premium-costs-and-speeds-up-renewals-with-techserve-business-insurance/): Thinkfind Technology Services is an IT Staffing and Consulting firm with a focus on delivering service excellence. The technology segments that are central to their firm include Software Engineering, Cloud Technology, Cybersecurity, and Data Analytics. Additionally, it’s a long-term TechServe Alliance member.
- [Paradigm Group’s Cybersecurity Success: TechServe Business Insurance Delivers Tailored Protection](https://techservealliance.org/case-studies/paradigm-groups-cybersecurity-success-techserve-business-insurance-delivers-tailored-protection/): When TechServe Alliance member firm Paradigm Group struggled to find a cybersecurity insurance solution, the TechServe Business Insurance program delivered the protection the company needed within its allotted budget.
- [Business Expansion Propelled by TechServe Alliance Member Network](https://techservealliance.org/case-studies/business-expansion-propelled-by-techserve-alliance-member-network/): Becoming a member of TechServe Alliance, the national trade association of the IT & Engineering Staffing industry, proved to be a positive business decision for Paradigm Group as networking connections opened the door to an expanded business model for the staffing firm.
- [Time and Cost Savings Results in Long-Term Customer for TechServe Alliance Business Insurance Program](https://techservealliance.org/case-studies/time-and-cost-savings-results-in-long-term-customer-for-techserve-alliance-business-insurance-program/): For our long-standing member, the annual business insurance renewal process was a dreaded, tedious, time-consuming ordeal. The TechServe Alliance Business Insurance team facilitated an intake process that was streamlined, cost efficient, and time saving both for members and for staff.
- [A Turnkey Solution to Employee Health and Benefits Management](https://techservealliance.org/case-studies/a-turnkey-solution-to-employee-health-and-benefits-managemen/): When ICAP needed business services tailored to its industry, TechServe Alliance proved to be a valuable knowledge source and conduit to the greater tech staffing industry at large. Not necessarily looking for a new employee health and benefits partner, it was quickly apparent to the firm that adopting a TechServe Alliance program would improve program management based on its rapid response time, industry expertise, personalized customer service, and advanced technology support.

## Webinar Replays
- [You Don’t Have a Lead Gen Problem – You Have a Visibility Problem](https://techservealliance.org/webinar-replays/you-dont-have-a-lead-gen-problem-you-have-a-visibility-problem/): The core idea is that most staffing firms believe they need more leads, when in reality the issue is that they’re not showing up in the right places when buyers are actively looking. As a result, they over-rely on outbound efforts instead of building a system that captures demand.
- [Leadership in Action — Building Teams That Scale](https://techservealliance.org/webinar-replays/leadership-in-action-building-teams-that-scale/): Strong leadership frameworks matter—but execution is where results are realized. In this live panel discussion, executive leaders from IT & Engineering staffing firms will share how they have applied leadership principles inside their own organizations.
- [From Staffing to Consulting: Ops That Make it Stick](https://techservealliance.org/webinar-replays/from-staffing-to-consulting-ops-that-make-it-stick/): You’ve decided to make the move from staffing to consulting. Maybe you’ve identified your first best client, built a repeatable offer, created a niche area of expertise, and probably are even winning projects. In the era of AI there is more demand for consulting work than ever before.
- [The State of the Industry: June 2026](https://techservealliance.org/webinar-replays/the-state-of-the-industry-june-2026/): TechServe’s all new State of the Industry webinar brings together insights from our portfolio of proprietary research and benchmarking data including our modernized Interactive OPR Dashboard, our monthly BenchmarkPro, IT & Engineering Employment Index, executive sentiment and market signals, analysis of public staffing company performance and key legislative and regulatory developments.
- [The 239% Problem: How AI-Powered Candidates Are Breaking Staffing Workflows](https://techservealliance.org/webinar-replays/how-ai-powered-candidates-are-breaking-staffing-workflows/): Applications per job are up 239% since 2021. But that’s because more than one in five candidates are now using AI agents that apply to jobs automatically, in bulk, around the clock.
- [Building a Leadership Bench That Supports Growth](https://techservealliance.org/webinar-replays/building-a-leadership-bench-growth/): High-performing firms don’t rely on a single leader—they intentionally develop leadership depth. In this session, executive leadership teams will focus on how to build a leadership bench that supports scalability, accountability, and long-term growth.
- [Microsoft Copilot in Staffing: Where AI Actually Creates Value](https://techservealliance.org/webinar-replays/microsoft-copilot-in-staffing-where-ai-actually-creates-value/): You’ll see real examples of how staffing firms are using Copilot to increase recruiter capacity, improve data quality, accelerate candidate submissions, strengthen sales pipelines, and simplify internal collaboration. We’ll also explore the low‑hanging fruit, the limitations, and what leaders should prioritize over the next 12 months to turn AI into measurable productivity and revenue gains.
- [Sales Leadership in Action: Turn Daily Habits into Revenue Results](https://techservealliance.org/webinar-replays/sales-leadership-in-action-turn-daily-habits-into-revenue-results/): In this high-impact session based on Sales Leadership in Action, Anna Frazzetto brings real-world, no-fluff strategies that sales leaders can apply immediately to drive performance, improve pipeline health, and build teams that consistently deliver.
- [Identifying Leadership Readiness Before the Title](https://techservealliance.org/webinar-replays/identifying-leadership-readiness-before-the-title/): Leadership readiness doesn’t begin with a promotion—it shows up in how people think, act, and take ownership long before a title is assigned. In this session, executive leaders will explore what truly defines leadership readiness and how to recognize it early.
- [Your Next Hire Isn’t Human: How Digital Worker Bots Are Transforming Staffing Operations](https://techservealliance.org/webinar-replays/your-next-hire-isnt-human-how-digital-worker-bots-are-transforming-staffing-operations/): Staffing firms are under increasing pressure to scale operations while controlling costs, maintaining compliance, and moving faster than ever.
- [Compensation Trends in the Staffing Industry](https://techservealliance.org/webinar-replays/compensation-trends-in-the-staffing-industry/): This webinar will discuss trends across multiple internal roles for staffing organizations, what drives success and where pitfalls can occur:
- [The Founder’s Seat: Women Who Took the Leap and Built Their Own Firms](https://techservealliance.org/webinar-replays/the-founders-seat-women-who-took-the-leap-and-built-their-own-firms/): Women Founders on Starting, Scaling, and Surviving in Staffing
- [Modern Outbound Starts With Content](https://techservealliance.org/webinar-replays/modern-outbound-starts-with-content/): Outbound works when it feels relevant, timely, and human—and that starts with the right content strategy.
- [One Mistake Is All It Takes: Preventing Fraud in Hiring with Performance Validation](https://techservealliance.org/webinar-replays/one-mistake-is-all-it-takes-preventing-fraud-in-hiring-with-performance-validation/): Candidate fraud is at an all-time high, and one mistake is all it takes to do lasting damage to a staffing agency’s revenue and reputation. AI tools make it easy to fake credentials, while background checks come too late in the placement lifecycle to prevent fraud from occurring. The consequences of candidate fraud span not just the high-profile adverse outcomes like audits, lost accounts, and PR fiascos, but also fragmentation and inefficiency across the entire placement process, ultimately compromising revenue and sustainable growth.
- [The State of the Industry: February 2026](https://techservealliance.org/webinar-replays/the-state-of-the-industry-february-2026/): We have refreshed TechServe’s State of the Industry webinar with a new, more data-driven format—bringing together insights from our modernized IT & Engineering Employment Index, executive sentiment and market signals, key legislative and regulatory developments, early learnings from TechServe’s BenchmarkPro–TechServe’s new automated benchmarking dashboard, and analysis of public staffing company performance.
- [TechServe Alliance BenchmarkPro Launch](https://techservealliance.org/webinar-replays/techserve-alliance-benchmarkpro-launch/): Watch the replay of the official launch of TechServe BenchmarkPro, a new automated benchmarking dashboard built specifically for IT & engineering staffing firms. In this webinar, we’ll walk through the platform, share how firms are using real data to inform decisions, and provide a live demo highlighting how you can turn benchmarking data into actionable insights.
- [Next-Gen Recruiter: Redefining the Role in the Era of AI and Automation](https://techservealliance.org/webinar-replays/next-gen-recruiter-redefining-the-role-in-the-era-of-ai-and-automation/): If you missed this session at the Executive Summit in Marco Island, this encore webinar reunites the expert panel for an up-to-the-moment look at how AI and automation are reshaping the recruiter’s role. Hear the experts unpack what’s real in AI right now as they highlight several of the newest tools for sourcing, engagement, and screening.
- [RPO Readiness: A Staffing Executive’s Guide to Expanding Your Staffing Business with Recruitment Process Outsourcing](https://techservealliance.org/webinar-replays/rpo-readiness-a-staffing-executives-guide-to-expanding-your-staffing-business-with-recruitment-process-outsourcing/): As client expectations evolve and demand for end-to-end talent solutions grows, staffing firms are increasingly exploring Recruitment Process Outsourcing (RPO) as a strategic service line. But adding RPO to an existing staffing model isn’t just a new sales pitch—it requires operational, technological, and cultural transformation.
- [Staying Profitable in 2026: IT Staffing Firm Optimization in a Competitive Marketplace](https://techservealliance.org/webinar-replays/staying-profitable-in-2026-it-staffing-firm-optimization-in-a-competitive-marketplace/): In case you missed it at the Executive Summit in Marco Island, this encore webinar brings together the same expert panel for a fresh, year-end look at profitability.
- [Reinventing IT Staffing: How AI Is Accelerating the Shift to Consulting](https://techservealliance.org/webinar-replays/reinventing-it-staffing-how-ai-is-accelerating-the-shift-to-consulting/): The staffing industry is at a pivotal moment. In a world where AI is rewriting the rules, telling us we can do more with less (without showing us how just yet), the future of IT staffing has never been more uncertain.
- [From Cold Outreach to Warm Conversions: Unlocking the Hidden Power of Your ATS Data](https://techservealliance.org/webinar-replays/from-cold-outreach-to-warm-conversions-unlocking-the-hidden-power-of-your-ats-data/): Most staffing teams spend endless hours chasing cold leads, while their ATS is already full of valuable clients and candidates who know their brand. In this webinar, you’ll learn how to tap into that hidden potential to drive more business and placements.
- [Is the Recruiter Role Dying or Evolving? Balancing AI Efficiency with Human Connection in IT Staffing](https://techservealliance.org/webinar-replays/is-the-recruiter-role-dying-or-evolving-balancing-ai-efficiency-with-human-connection-in-it-staffing/): Join TechServe Alliance and Great Recruiters Founder & CEO Adam Conrad for an eye-opening conversation with leading IT staffing executives (Tim Glennie, Susan Robinson, Robert Bouchard, and Michelle Sims) as they tackle one of the industry’s biggest questions: Is the recruiter role dying or evolving?
- [TechServe Solution Spotlight – Episode 2](https://techservealliance.org/webinar-replays/techserve-solution-spotlight-episode-2/): Presenters:
- [TechServe Solution Spotlight – Episode 1](https://techservealliance.org/webinar-replays/techserve-solution-spotlight-episode-1/): Presenters:
- [State of the Industry – October 2025](https://techservealliance.org/webinar-replays/state-of-the-industry-october-2025/): The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics, and drivers.
- [AI in Action: A Member Showcase of Real-World Tools & Use Cases – September](https://techservealliance.org/webinar-replays/ai-in-action-a-member-showcase-of-real-world-tools-use-cases-2/): Each featured tool will be presented in a 10 minute live demo, followed by 5 minutes of audience Q&A—giving you actionable insights in real time.
- [Future-Proofing Compliance: AI, Contracts and Employee Handbooks](https://techservealliance.org/webinar-replays/future-proofing-compliance-ai-contracts-and-employee-handbooks/): As staffing companies navigate rapid changes in technology, regulation, and workplace expectations, compliance risks are evolving faster than ever.
- [From Data to Dollars: Turning Benchmarking Insights into Higher Profits](https://techservealliance.org/webinar-replays/from-data-to-dollars-turning-benchmarking-insights-into-higher-profits/): Profitability doesn’t happen by accident—it’s driven by informed decisions and proven strategies. In this session, we’ll dive into TechServe Alliance’s latest benchmarking reports to uncover the metrics that matter most for maximizing your bottom line.
- [Rethink the Resume: How Staffing Firms Can Win with Skills-First Hiring & Inclusive Talent Pipelines](https://techservealliance.org/webinar-replays/rethink-the-resume-how-staffing-firms-can-win-with-skills-first-hiring-inclusive-talent-pipelines/): This webinar is about rethinking the way we source and place talent. Traditional hiring models—relying heavily on resumes, degrees, and past job titles—are no longer enough to meet today’s talent demands. In a market where roles are going unfilled and the pressure to deliver fast, high-quality placements is greater than ever, staffing firms need a new approach.
- [AI in Action: A Member Showcase of Real-World Tools & Use Cases – August](https://techservealliance.org/webinar-replays/ai-in-action-a-member-showcase-of-real-world-tools-use-cases-august/): Each featured tool will be presented in a 10 minute live demo, followed by 5 minutes of audience Q&A—giving you actionable insights in real time.
- [Launching An SOW Offering: Next Steps](https://techservealliance.org/webinar-replays/launching-an-sow-offering-next-steps/): In this final webinar of the series, Kip Wright and Anna Frazzetto will take you through the practical next steps to successfully launch an SOW offering.
- [AI in Action: A Member Showcase of Real-World Tools & Use Cases](https://techservealliance.org/webinar-replays/ai-in-action-a-member-showcase-of-real-world-tools-use-cases/): Join us for a dynamic virtual showcase where TechServe members will demo the AI tools they’re using to streamline workflows, enhance recruiting and sales, improve decision-making, and drive business impact. 
- [How to Speed, Scale, and Profit with AI & Automation via Offshore Partnerships](https://techservealliance.org/webinar-replays/how-to-speed-scale-and-profit-with-ai-automation-via-offshore-partnerships/): As artificial intelligence and automation continue to transform the staffing landscape, firms are exploring new ways to blend technology with offshore talent strategies. In this session, we’ll dive into:
- [State of the Industry – June 2025](https://techservealliance.org/webinar-replays/state-of-the-industry-june-2025/): The State of the Industry webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these presentations cover key industry trends, metrics and drivers.
- [Winning Sales Strategies for a Shifting Market ](https://techservealliance.org/webinar-replays/sales-strategies-market/): In a market defined by longer sales cycles, cautious buyers, and shifting client demands, success requires more than just a strong pitch. It takes a smart, adaptable strategy—and a team built to execute it. Join us for a candid panel discussion with IT & engineering staffing sales leaders who are doing just that. 
- [A Candid Conversation on SOW: Real Insights From Those That Are Doing It](https://techservealliance.org/webinar-replays/sow-real-insights/): In the second part of the webinar series, we have assembled a panel of IT staffing firm leaders who have launched and managed an SOW offering.  They will share their candid insights on the opportunity and what they got right and wrong as they embarked on their journey to move up the value chain. 
- [SOW 101 – An Overview of the Opportunities and Challenges](https://techservealliance.org/webinar-replays/sow-101-an-overview-of-the-opportunities-and-challenges/): During this kick-off webinar, Kip Wright and Anna Frazzetto, two veteran IT staffing and solutions leaders, will define SOW and its many meanings, outline the opportunities, risks and challenges.
- [Beyond SEO: Be the Answer in the AI Search Era](https://techservealliance.org/webinar-replays/beyond-seo-be-the-answer-in-the-ai-search-era/): AI platforms like ChatGPT have quickly become go-to tools, changing how clients and candidates search, how firms recruit, and how sales teams go to market. 
- [Beyond Resume Fraud: Understanding and Preventing Modern Candidate Deception in Technical Hiring](https://techservealliance.org/webinar-replays/beyond-resume-fraud-understanding-and-preventing-modern-candidate-deception-in-technical-hiring/): In today’s competitive job market, staffing firms face an increasingly sophisticated challenge: candidate deception. From basic resume fraud to advanced AI tools that can answer technical questions, the integrity of the hiring process is under constant threat. 
- [Best Practices and Pitfalls to Avoid in RPO Partnerships](https://techservealliance.org/webinar-replays/best-practices-and-pitfalls-to-avoid-in-rpo-partnerships/): This presentation will outline key best practices and common pitfalls derived from extensive experience with boutique and mid-sized staffing firms worldwide. The essential strategies covered include: 
- [Think Like a Boss! Advancing Women in Tech Leadership](https://techservealliance.org/webinar-replays/think-like-a-boss-advancing-women-in-tech-leadership/): Join us for an inspiring panel discussion in celebration of Women’s History Month and International Women’s Day, as we explore the path to leadership for women in tech. 
- [Mastering Outreach: Proven Tactics to Build Better Campaigns and Win More Business](https://techservealliance.org/webinar-replays/mastering-outreach-proven-tactics-to-build-better-campaigns-and-win-more-business/): With fewer than 20% of consultants confident in their business development process and client retention rates under pressure, agencies must rethink how they approach outreach. In this 30-minute webinar, Scott Littrell, VP of Sales at SourceWhale, will share insights from their data-driven strategies to help you tackle these challenges head-on. 
- [State of the Industry – March 2025](https://techservealliance.org/webinar-replays/state-of-the-industry-march-2025/): The State of the Industry webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. 
- [The Shifting H-1B Policy Landscape – Implications for IT Staffing Firms](https://techservealliance.org/webinar-replays/the-shifting-h-1b-policy-landscape-implications-for-it-staffing-firms/): H-1B policy has been in the spotlight. Before leaving office, the Biden Administration published a long-awaited final rule aimed at “modernizing,” improving “efficiency,” and enhancing the “integrity” of the H-1B visa program. This was swiftly followed by heated public debate among key factions within the new Trump Administration over the program’s future. With foreign nationals comprising a significant portion of the talent pool in many IT skill sets, the outcome of this debate—and the practical administration of these policies—will likely have profound implications for IT staffing firms. 
- [Your Tech Stack and Your Multiplier: How Technology Investments Impact Valuation ](https://techservealliance.org/webinar-replays/your-tech-stack-and-your-multiplier-how-technology-investments-impact-valuation/): In this panel discussion, industry experts will explore how strategic technology investments can boost your company’s valuation or multiplier. Learn how to make informed choices, enhance operational efficiency, and mitigate risks. Through case studies and best practices, discover the tech solutions that attract buyers and drive value for your business. Join a diverse panel of experts, including software providers, expert advisors, and experienced leaders on how to make the most of your exit. 
- [Diversification Beyond IT Staffing: Success Stories and Traps for the Unwary](https://techservealliance.org/webinar-replays/diversification-beyond-it-staffing-success-stories-and-traps-for-the-unwary/): A Case Study Approach 
- [How Best-in-Class Staffing Firms Leverage Automation to Deliver Real Results](https://techservealliance.org/webinar-replays/how-best-in-class-staffing-firms-leverage-automation-to-deliver-real-results/): Meeting the high expectations of today's tech talent while facing fierce competition for their skills requires speed, efficiency, and delivering personalized experiences.  
- [Boosting ROI in IT Staffing: Essential Strategies for a Standout 2025](https://techservealliance.org/webinar-replays/boosting-roi-in-it-staffing-essential-strategies-for-a-standout-2025/): Discover critical strategies for driving ROI and sustaining competitive momentum in your IT Contract Staffing business. During this webinar, Barb Bruno will share must-have insights and tactics—from client engagement and recruitment best practices to team development—that will set your firm up for an impactful 2025.   
- [Your Employees LinkedIn Networks Are Your Business’s Net Worth](https://techservealliance.org/webinar-replays/your-employees-linkedin-networks-are-your-businesss-net-worth/): The often repeated Tim Sanders quote ‘your network is your net worth’ applies to businesses even more so than to individuals. Your business needs to access the network of networks your employees are building. AI and automation can help you do this.
- [State of the Industry – October 2024](https://techservealliance.org/webinar-replays/state-of-the-industry-october-2024/): The State of the Industry quarterly webinar series provides an overview of the latest developments in the IT & Engineering Staffing and Solutions Industry. Hosted by TechServe CEO Mark Roberts and featuring veteran industry analyst and investment banker Jim Janesky, these quarterly presentations cover key industry trends, metrics, and drivers. This webinar will include the latest public company performance, provide an update on important developments in government affairs, feature highlights of the ever-expanding portfolio of TechServe research, and offer current industry growth projections.
- [Unlocking the Tech Talent Landscape: Build Trust and Dominate AI Hiring](https://techservealliance.org/webinar-replays/unlocking-the-tech-talent-landscape-build-trust-and-dominate-ai-hiring/): The tech industry is changing – again. According to our recently released Tech Sentiment Report, tech professionals are 21% more likely to be job-seeking than last year, even after a 60% increase in job losses. What does this mean for your staffing firm and daily recruiting practices? Join us for a deep dive into the latest insights into the outlook of tech professionals today and how their perceptions are shaping the talent market.
- [The Legal Minefield Facing IT & Engineering Staffing Firms in 2024 and Beyond](https://techservealliance.org/webinar-replays/the-legal-minefield-facing-it-engineering-staffing-firms-in-2024-and-beyond/): The staffing industry is facing an increasingly complex and fraught legal landscape. Firms that continue to operate in a "business-as-usual" fashion can find themselves vulnerable to aggressive regulatory enforcement and costly litigation.
- [Compensation Insights for IT & Engineering Staffing Firms: Trends, Benchmarks, and Best Practices](https://techservealliance.org/webinar-replays/compensation-insights-for-it-engineering-staffing-firms-trends-benchmarks-and-best-practices/): When looking at compensation plans, it’s important to keep in mind that good plans are easy to understand, incent the desired behavior(s), and are both competitive and affordable. This session will review current trends, best practices, ideas on how to model changes to measure the impact, as well as ways to track “Production over Tenure” for all your producers. We will focus primarily on sales and recruiting plans and also touch on team lead or executive plans for those overseeing these functions. Those who attend will get some great ideas to bring back to the office to consider implementing!
- [Navigating the Shoals of Uncertainty: IT Staffing Firm Success in an Age of Disruption](https://techservealliance.org/webinar-replays/navigating-the-shoals-of-uncertainty-it-staffing-firm-success-in-an-age-of-disruption/): Change, both predictable and unpredictable, often rising to the level of disruption, is everywhere. From economic uncertainty, political polarization at home, geopolitical tensions across the globe to disruptive technologies led by AI, it is not a business environment for the faint of heart. Against this challenging backdrop, how can IT staffing firms not only survive but thrive and stay ahead of the competition?
- [How do High Profit IT & Engineering Staffing Firms Manage Their P&L? (2024)](https://techservealliance.org/webinar-replays/how-do-high-profit-it-engineering-staffing-firms-manage-their-pl/): The newly released TechServe Alliance Operating Practices and Sales & Recruiters Metrics reports show that IT staffing firms posted robust double-digit revenue growth and historic levels of profitability in 2021. What does this mean for your technology staffing company?
- [Staffing Strategies for the Impending AI Revolution](https://techservealliance.org/webinar-replays/staffing-strategies-for-the-impending-ai-revolution/): This session will delve into the transformational value AI promises to deliver to the staffing industry. We are standing on the brink of technological revolution, one that will redefine the way we conduct business and interact with the world. Artificial intelligence (AI) is not just a buzzword; it’s a set of tools that promise to bring transformative value to the staffing industry. In this presentation, we will demystify AI and its potential impacts on the staffing industry. We’ll share real-life use cases illustrating how staffing firms have leveraged AI to drive success and efficiency. But how can your organization harness this wave of change? We will provide concrete advice and actionable strategies to help you make the most of these revolutionary technologies. We’ll discuss how to integrate AI into your existing process, train your team, and position your business for future success.
- [How AI Makes Your IT & Engineering Staffing Firm 5x More Effective](https://techservealliance.org/webinar-replays/how-ai-makes-your-it-engineering-staffing-firm-5x-more-effective/): Why are your recruiters working 5 vacancies when they could be working 20? Discover how AI is revolutionizing recruitment, making your people 5x more effective by removing friction, boosting capacity, enhancing candidate matching, automating tasks, and improving decision-making.
- [The State of the Industry: June 2024](https://techservealliance.org/webinar-replays/the-state-of-the-industry-june-2024/): These quarterly presentations cover key industry trends, metrics and drivers. It includes the latest public company performance, provides an update on important developments in government affairs, features highlights of the ever-expanding portfolio of TechServe research, and offers current industry growth projections. There will also be an opportunity for questions. Don't miss this member-only webinar series with a unique focus on the IT & Engineering Staffing and Solutions sector.
- [Best Practices to get First-Time Client Meetings](https://techservealliance.org/webinar-replays/best-practices-to-get-first-time-client-meetings/): Learn effective strategies for securing initial meetings with potential clients. Explore what’s working, what isn’t, and how to adapt for success. In this market, it’s like nothing is working…and everything is working....
- [The 2024 Resurgent M&A Market: Understanding the Drivers of Elevated Valuations for IT & Engineering Staffing Firms](https://techservealliance.org/webinar-replays/the-2024-resurgent-ma-market-understanding-the-drivers-of-elevated-valuations-for-it-engineering-staffing-firms/): While 2023 was a quieter year for M&A, 2024 is unfolding as a very strong year for sellers of IT & Engineering Staffing Firms. The key driver of higher valuations and better deal terms (including more cash upfront) is straightforward: an imbalance between supply and demand. There are few sellers actively in the market while there is a vast number of would-be buyers (in the case of the TechServe M&A Marketplace Program, over 125 prospective buyers).
- [To MSP or not to MSP: Optimizing Success in High Volume/Low Margin Accounts](https://techservealliance.org/webinar-replays/to-msp-or-not-to-msp-optimizing-success-in-high-volume-low-margin-accounts/): As the staffing market continues to evolve, we have seen a proliferation of clients who have adopted contingent workforce management programs to oversee this area of spend. These programs have introduced a number of controls and restrictions, including aggressive pricing structures that have created challenges for staffing companies to deliver their services in a profitable manner. To overcome these challenges, staffing firms will need to rethink their strategy, develop differing sales and delivery models, and streamline costs. In this introductory webinar, industry experts will provide insights into the challenges these controls and restrictions present and provide a preview to a process and methodology companies can follow to achieve a reasonable profit in these programs.
- [Right Now Solutions for Data Privacy and Cybersecurity](https://techservealliance.org/webinar-replays/right-now-solutions-for-data-privacy-and-cybersecurity/): In the fast-evolving landscape of cybersecurity, staffing companies find themselves in a constant battle against a formidable adversary: ransomware. This malicious software, identified as the foremost concern by the UHY Cyber practice, poses a significant threat to the security of staffing firms. Following closely behind is the pervasive issue of compromised business emails, further complicating the cybersecurity landscape. Staffing firms, by the nature of their operations, are exposed to heightened cybersecurity risks.
- [Hiring Best Practices: A Framework for Success](https://techservealliance.org/webinar-replays/hiring-best-practices-a-framework-for-success/): One of the more important best practices that thriving and growing companies in our industry excel at is hiring sales and recruiting staff who consistently meet or exceed tenure-based performance targets. In this webinar, industry expert Tom Nunn will dissect prevalent causes of subpar outcomes with internal hires. He will delve into what he terms “The Seven Components of Effective Hiring Systems,” offering you tools to enhance your internal hiring success rate and numerous actionable strategies you can implement right away.
- [Unlocking Success: The Power of Your Network](https://techservealliance.org/webinar-replays/unlocking-success-the-power-of-your-network/): Who you know might be just as important as what you know when it comes to consistently increasing your production and income. You and I are in a relationship building profession with candidates, clients, and prospects. Recruiting and sales is about forming relationships, not collecting or neglecting contacts. LinkedIn is not about competing to have the most connections. It’s about how well you know, nurture, engage, and influence your network so that each year you experience a greater level of success. Once you’ve been in this profession for 18 months, at least 40% of your clients and candidates should be referrals. If that is not your reality, this webinar was written for you! During this webinar Barb Bruno will address how to:
- [TechServe 360: Back Office Services For IT & Engineering Staffing Companies](https://techservealliance.org/webinar-replays/techserve-360-back-office-services-for-it-engineering-staffing-companies/): Introducing TechServe 360: the only payroll, HR, and benefits management service specifically designed for IT & Engineering staffing firms. Leveraging our decades of industry expertise and the latest technology, we lighten the burden of your back office while keeping you compliant, giving you more time to focus on sales and recruiting. As a unique benefit, TechServe 360’s business intelligence capabilities deliver actionable insights helping leaders drive growth, reduce expenses, and increase profitability. To learn more, join Mark and Michele for an overview of this exciting new service offering from TechServe Alliance.
- [Running Your Business on EOS](https://techservealliance.org/webinar-replays/running-your-business-on-eos/)
- [Empowering Women in Staffing: Strategies for Diversity, Inclusion, and Progress](https://techservealliance.org/webinar-replays/empowering-women-in-staffing-strategies-for-diversity-inclusion-and-progress/): Join us for an insightful panel discussion in celebration of International Women’s Day, featuring distinguished women board members from TechServe Alliance. Our panelists will share their expertise and experiences on various themes crucial for advancing gender diversity and inclusion in the staffing industry and the broader workforce. Explore how leading staffing firms are investing in women within their companies, including the importance of mentorship in nurturing the next generation of women leaders in staffing.
- [State of the Industry: February 2024](https://techservealliance.org/webinar-replays/state-of-the-industry-february-2024/): These quarterly presentations cover key industry trends, metrics and drivers. It includes the latest public company performance, provides an update on important developments in government affairs, features highlights of the ever-expanding portfolio of TechServe research, and offers current industry growth projections. There will also be an opportunity for questions. Don't miss this member-only webinar series with a unique focus on the IT & Engineering Staffing and Solutions sector.
- [The Art and Science of a Successful Sales Process](https://techservealliance.org/webinar-replays/the-art-and-science-of-a-successful-sales-process/): Back by popular demand! Successful selling requires an effective combination of both art and science, bringing together analytical skills with the qualities of creativity and emotional intelligence to connect with customers on a deeper level. In this webinar, two of the industry’s noted sales authorities demonstrate how to blend both art and science for a better sales process. To stand out in an overcrowded marketplace, your streamlined sales process should incorporate:
- [Engaging Independent Contractors: Balancing the Business Need with The Risk of Federal and State Tax Liability](https://techservealliance.org/webinar-replays/engaging-independent-contractors-balancing-the-business-need-with-the-risk-of-federal-and-state-tax-liability/): Depending upon the skill set mix required by a firm’s clients, more than 20% of the consultants deployed by IT staffing firms can be independent contractors—even higher in some areas of the U.S. While working with ICs, whether operating as corp.-to-corps., LLCs, or the disfavored 1099s, is a competitive necessity for many IT staffing firms, doing so is not without its risks. With that in mind, a legal and tax expert will explore the delicate equilibrium between adherence to tax regulations, classification of workers, and compliance with employment laws. The experts will provide practical advice on how to mitigate risks while continuing to access this critical pool of talent. There will be an opportunity for questions.
- [Supercharge your Tech Staffing Firm with AI](https://techservealliance.org/webinar-replays/supercharge-your-tech-staffing-firm-with-ai/): While there is much discussion about the future promise of AI, how are IT staffing firms leveraging its power today? In this session, IT staffing leaders who are early adopters of AI will share how their firms are actually using this game-changing technology. From opportunities to automate and drive greater efficiency throughout an organization to using generative AI to enhance your firm’s marketing and communication efforts with clients and candidates, you will come away with actionable ideas on how you can implement this new technology in your business today.
- [The Management Dashboard: Driving IT and Engineering Staffing Firm Success With Managing KPIs](https://techservealliance.org/webinar-replays/the-management-dashboard-driving-it-and-engineering-staffing-firm-success-with-managing-kpis/): For a copy of the presentation, view the PDF here.
- [The Future is Now: Harnessing the AI Advantage in Staffing](https://techservealliance.org/webinar-replays/the-future-is-now-harnessing-the-ai-advantage-in-staffing/): It is no longer if AI will transform the staffing industry... it already is! But how are AI, automation, and talent intelligence changing the expectations of employers and giving recruiters a competitive edge? Implementing AI within your ATS/CRM is like building a house - you need to ensure you have solid foundations, or you WILL encounter issues over time. Join us for tips and strategies to prepare your business to fully utilize the innovative tech being developed to seize the AI advantage and surge ahead of competitors.
- [The Current State of Staffing Industry Mergers and Acquisitions: A Holistic View](https://techservealliance.org/webinar-replays/the-current-state-of-staffing-industry-mergers-and-acquisitions-a-holistic-view/): What has 2023 looked like to date, what are we expecting in Q3 and Q4, and will there be further consolidation in the industry looking ahead? While there has been a pullback in larger deals, Merger & Acquisition activity in IT staffing has continued to show resilience in Q1 and Q2 2023. Valuations have continued to hold strong, and the opportunity for owners to grow their business through acquisition has remained attractive.
- [Digital Transformation: 8 Factors for IT & Engineering Staffing Firm Success](https://techservealliance.org/webinar-replays/digital-transformation-8-factors-for-it-engineering-staffing-firm-success/): Digital transformation is attainable for technology staffing companies of all sizes with the potential to dramatically increase productivity and drive growth. When executed properly, digital transformation optimizes operations, improves business agility, and enhances the value proposition for your clients, employees, and other stakeholders. During this webinar, we will provide an overview of a strategic, disciplined approach focused on eight success factors to position your technology staffing company for digital transformation success. There will be an opportunity for questions.
- [Strategies to Reduce Your Employee Health & Benefits Costs](https://techservealliance.org/webinar-replays/strategies-to-reduce-your-employee-health-benefits-costs/): Join us for an insightful webinar designed exclusively for employers seeking to optimize their health and benefit costs. In today's competitive business landscape, controlling healthcare expenses while providing top-notch benefits is essential. In this interactive session, industry experts will share proven strategies and innovative approaches to help you navigate the complex world of employee benefits, ultimately driving cost reduction and maximizing return on investment (ROI).
- [Driving Revenue Growth and Profitability Through Data-Driven Management: What You Need to Know](https://techservealliance.org/webinar-replays/driving-revenue-growth-and-profitability-through-data-driven-management-what-you-need-to-know/): While most larger technology staffing companies successfully drive superior performance through effective management of Key Performance Metrics (KPMs), many small and mid-sized firms don’t capture the data necessary to make informed decisions, incentivize the right behaviors, and hold the team accountable. In this webinar, Tom Nunn will share his insights based on years of experience as an industry executive and consultant on how to leverage data to drive successful team performance. You will learn:
- [Form I-9 Update: From Completion to Compliance With An Emphasis on Remote Workers](https://techservealliance.org/webinar-replays/form-i-9-update-from-completion-to-compliance-with-an-emphasis-on-remote-workers/): Employers across the country are being subjected to fines and penalties for mistakes made regarding employment verification and other related immigration laws. In this webinar, Lisa and Jennifer will walk you through:
- [How to Leverage Thought Leadership to Ignite Your Sales Team](https://techservealliance.org/webinar-replays/how-to-leverage-thought-leadership-to-ignite-your-sales-team/): In this webinar, we will delve into how thought leadership content can boost sales and brand awareness. We will define what thought leadership means and share real-world examples of organizations that have successfully leveraged such content. By aligning this content with sales goals and strategies/processes, you will build credibility and trust with prospects and clients.
- [An Owners Playbook for Maximizing Sales](https://techservealliance.org/webinar-replays/an-owners-playbook-for-maximizing-sales/): When the staffing market tightens, as it will from time to time, leaders ask for “more” from their people. And “more” tends to equate to activity. This is certainly logical and reasonable, provided the activity is the right activity. In this webinar, Rick will look at not only what owners should ask, but more importantly, what they should provide. Differentiating your company in this challenging economic environment requires that we provide evidence of our claims. We can say we are “great,” but until we provide proof, it is hyperbole.
- [The State of M&A and Valuations for Technology Staffing Firms](https://techservealliance.org/webinar-replays/the-state-of-ma-and-valuations-for-technology-staffing-firms/): Amidst an uncertain economic landscape and with some industry firms off their double-digit growth trajectory, how has this impacted the M&A market and valuations for IT & Engineering Staffing and Solutions Firms? Has the window to sell closed? You may be surprised.
- [Level Funded Health Plan: What Employers Should Know](https://techservealliance.org/webinar-replays/level-funded-health-plan-what-employers-should-know/): In recent years, level funded health plans have become a popular option for employers looking to provide health insurance coverage to their employees. Level funded plans are essentially a hybrid between traditional fully insured health plans and self-insured plans, providing employers with greater control over their healthcare costs. However, like any healthcare plan, level funded plans have their own set of advantages and disadvantages that employers need to consider before deciding if it's the right fit for their business.
- [Finance and Operations (F&O) Best Practices to Grow Your Staffing Firm](https://techservealliance.org/webinar-replays/finance-and-operations-fo-best-practices-to-grow-your-staffing-firm/): This interactive panel discussion with industry experts will highlight useful tools and best practices for F&O teams on a range of topics, including monthly closing, managing commissions, and data analytics to improve decision-making. Attendees are guaranteed great takeaways to implement in their company.
- [How to Recession Proof your Staffing Firm in 2023](https://techservealliance.org/webinar-replays/how-to-recession-proof-your-staffing-firm-in-2023/): Opinions about the future of the US economy are everywhere with plenty of uncertainty out there! How can your technology staffing firm position itself to better withstand the challenges of a potential recession and emerge stronger on the other side? Between Sheri’s 15 years of staffing industry experience and Dan’s experience with funding solutions, you will walk away with important strategies on the following:
- [Attracting Passive Candidates](https://techservealliance.org/webinar-replays/attracting-passive-candidates/): Job boards don’t work. Emails, voicemails, and InMails are often ignored. So how do you recruit the best talent to successfully fill more contracts and job orders? To start, you must understand current candidate realities, adapt to changing candidate needs, and stop pitching jobs before understanding what is most important to each candidate. Your clients are spending $2.5 billion annually on job board ads, website postings, and SEO that only attract 15% of the workforce. So how do you provide them with access to the other 85%, which often represents the best talent?
- [Pay Transparency Laws: Practical Advice on How to Navigate the Legal and Business Consequences of this Emerging Trend](https://techservealliance.org/webinar-replays/pay-transparency-laws-practical-advice-on-how-to-navigate-the-legal-and-business-consequences-of-this-emerging-trend/): Following in the footsteps of state and local laws limiting employers’ ability to ask candidates about salary history is the trend of pay transparency laws. Starting in states such as Colorado and more recently California and New York City, with additional states likely to enact laws in 2023, this requirement poses unique challenges for technology staffing firms. With most firms operating in multiple states, these new requirements can become an operational challenge for many industry executives. In addition to hearing from legal and accounting experts on what these new laws require, seasoned industry executives will share how they have successfully navigated these new mandates with minimal impact on the business. Following the panel discussion, there will be an opportunity for questions.
- [Old School Sales Strategies Best Practices](https://techservealliance.org/webinar-replays/old-school-sales-strategies-best-practices/): Sales professionals need to stay on top of industry trends, adapt to changing client needs, and provide customized solutions that meet the needs of clients in today's rapidly changing technology landscape. Whether you're new to sales or just need a refresher of key principles and techniques to hone your sales strategy, join our panel of seasoned veterans as they get back to basics, sharing some of their 'tried and true' best practices. Learn how to maximize sales success with topics including:
- [The 6 Biggest Things Killing Your Sales Emails](https://techservealliance.org/webinar-replays/the-6-biggest-things-killing-your-sales-emails/): Join Bullhorn’s Keith Weightman as he walks you through the 6 biggest things that are killing your sales emails along with actionable tips to bring them back to life. If you’re in sales and looking to take your game to the next level - this is a can’t-miss session.
- [Combating Candidate and Credentials Fraud in Tech Hiring](https://techservealliance.org/webinar-replays/combating-candidate-and-credentials-fraud-in-tech-hiring/): With IT talent in short supply and the explosion of remote work, the incidence of candidate and credentials fraud has increased dramatically. From exaggerated credentials and candidate impersonation to a hostile state actor intent on cyber intrusion and IP theft, the consequences range from the merely disruptive to the catastrophic. During this webinar, the panel will outline the scope of a problem that plagues both internal IT organizations and technology staffing firms alike. The discussion will then turn to successful strategies being employed to combat candidate fraud including new technologies that hold the promise of leveling the playing field with those intent on deception.
- [Recruiter Best Practices Panel](https://techservealliance.org/webinar-replays/recruiter-best-practices-panel/): Join this all-star recruiter panel to learn best practices for you and your team.
- [Three Actionable Themes to Kickstart your 2023 Staffing Teams!](https://techservealliance.org/webinar-replays/three-actionable-themes-to-kickstart-your-2023-staffing-teams/): Join TechServe and Casey Jacox, executive sales leader, for an action-packed webinar to kick start your 2023 sales efforts. With practical takeaways that you can implement immediately, the webinar will focus on how to develop the key skills that make a successful sales team.
- [Recession, What Recession?](https://techservealliance.org/webinar-replays/recession-what-recession/): A webinar for talent intermediaries globally to discuss strategies for being a recession-proof supplier of talent such as:
- [Are You Ready to Propel Your Growth With M&A? The key steps to getting started in M&A for Staffing Executives](https://techservealliance.org/webinar-replays/are-you-ready-to-propel-your-growth-with-ma-the-key-steps-to-getting-started-in-ma-for-staffing-executives/): Staffing company owners and management are always striving for growth. Historically, most companies grow organically through their internal sales and growing their sales and recruiting teams. Mergers & Acquisitions is the natural next step to continue the growth cycle. The question is how to get started and what to look for when jumping into the market as a buyer.
- [How do High Profit IT & Engineering Staffing Firms Manage Their P&L? (2022)](https://techservealliance.org/webinar-replays/how-do-high-profit-it-engineering-staffing-firms-manage-their-pl-2022/): "The newly released TechServe Alliance Operating Practices and Sales & Recruiters Metrics reports show that IT staffing firms posted robust double-digit revenue growth and historic levels of profitability in 2021. What does this mean for your technology staffing company?
- [Cultivating a Candidate Community: Maximize Your Return on Investment](https://techservealliance.org/webinar-replays/cultivating-a-candidate-community-maximize-your-return-on-investment/): How many inactive candidates are sitting in your ATS right now? How many of them could be out on contract within the month? Think about the kind of impact that would have on your staffing firm’s revenue. Billions of dollars are invested every year in attracting new candidates, yet there is a wildly missed opportunity to nurture and redeploy candidates lying dormant in your database.
- [Selecting an Employee Benefits Partner for Your Technology Staffing Firm](https://techservealliance.org/webinar-replays/selecting-an-employee-benefits-partner-for-your-technology-staffing-firm/): The traditional health insurance renewal process can be onerous, time-consuming, and most of all, stressful for employers and HR professionals. So, why don’t employers shake up the status quo and select a new broker before the renewal crunch time? The key reason for this is that most employers don’t know what they are looking for. For example, in a recent MetLife study hosted by Zywave, 84% of workers said knowledge from trusted enrollment representatives was particularly helpful and effective. If your insurance broker doesn’t have the resources to offer such information, then it’s time for a change.
- [Employing Consultants in Multiple States](https://techservealliance.org/webinar-replays/employing-consultants-in-multiple-states/): Even before the great geographic dispersion of internal employees and consultants triggered by the pandemic, staffing businesses have commonly had a large percentage of their workforces working in multiple states. While a few firms have been rigorously compliant, many others have placed consultants in states without giving a thought to their state and local tax obligations.
- [Trends in Global Hiring & How to Make it Happen](https://techservealliance.org/webinar-replays/trends-in-global-hiring-how-to-make-it-happen/): There is much talk about a 'global workforce.' With the talent market so tight, many companies who previously were not open to remote workers are now considering it. We will share trends in global hiring and ways to easily enable both you and your clients to make it happen.
- [Impact of Communication in Your Staffing Business](https://techservealliance.org/webinar-replays/impact-of-communication-in-your-staffing-business/): In business, words, whether spoken or written, have the potential to make or break a deal. Effective communication is an essential skill in any profession, especially in the Staffing and Recruiting profession where we are constantly engaging with clients and consultants to build relationships, trust, and partnerships. Clear messages when communicating with our employees go a long way in retaining our internal team members and maintaining culture. Join us for a training webinar with Barb Bruno where she will share how to hone your communication skills to:
- [Leveraging Real-Time Reviews to Fuel Your Growth](https://techservealliance.org/webinar-replays/leveraging-real-time-reviews-to-fuel-your-growth/): Learn how modern staffing firms are leveraging real-time reviews to empower their recruitment teams, improve performance, and win more business. Adam Conrad, founder of Great Recruiters, the leading experience management and brand promotion platform for the staffing industry, will be joined by fellow industry professionals to explore how real-time reviews are being used to fuel their growth and take control of their online reputation.

## Podcasts
- [Sales Leadership in Action: Turn Daily Habits into Revenue Results](https://techservealliance.org/podcast/sales-leadership-in-action-turn-daily-habits-into-revenue-results/)
- [The Conflicting Narratives Surrounding AI’s Impact on the Job Market](https://techservealliance.org/podcast/the-conflicting-narratives-surrounding-ais-impact-on-the-job-market/)
- [Hot Takes Episode 24: What is one trend you think most firms are underestimating right now? Part 2](https://techservealliance.org/podcast/what-is-one-trend-you-think-most-firms-are-underestimating/): https://vimeo.com/1202857246/6f01bc678e?share=copy&fl=sv&fe=ci
- [Hot Takes Episode 23: What lessons can we learn when growth of the IT staffing industry has stalled in the past? Part 2](https://techservealliance.org/podcast/hot-takes-episode-23-what-lessons-can-we-learn-when-growth-of-the-it-staffing-industry-has-stalled-in-the-past-part-2/): https://vimeo.com/1200235394/9c53c31270?share=copy&fl=sv&fe=ci
- [Lessons from the Trenches: Leading in the Staffing Industry](https://techservealliance.org/podcast/lessons-from-the-trenches-leading-in-the-staffing-industry/)
- [Identifying Leadership Readiness Before the Title](https://techservealliance.org/podcast/identifying-leadership-readiness/)
- [Hot Takes Episode 22: How are successful firms keeping their teams focused and resilient in an uncertain market? Part 2](https://techservealliance.org/podcast/hot-takes-episode-22-how-are-successful-firms-keeping-their-teams-focused-and-resilient-in-an-uncertain-market-part-2/): https://vimeo.com/1192646713/7b3f446151
- [Execution Is the Strategy: Staffing Leadership in a Time of Constant Change](https://techservealliance.org/podcast/execution-is-the-strategy-staffing-leadership-in-a-time-of-constant-change/)
- [Hot Takes Episode 21: Where should IT staffing firms invest in the near term? Part 2](https://techservealliance.org/podcast/hot-takes-episode-21-where-should-it-staffing-firms-invest-in-the-near-term-part-2/): https://vimeo.com/1185191186/ee2a40c795?share=copy&fl=sv&fe=ci
- [Hiring Veterans: Mission or Business Strategy?](https://techservealliance.org/podcast/hiring-veterans-mission-or-business-strategy/)
- [The Founder’s Seat: Women Who Took the Leap and Built Their Own Firms](https://techservealliance.org/podcast/the-founders-seat-women-who-took-the-leap/)
- [Hot Takes Episode 20: What emerging tech trend are you most excited — or nervous — about?](https://techservealliance.org/podcast/hot-takes-episode-20-what-emerging-tech-trend-are-you-most-excited-or-nervous-about/): https://vimeo.com/1177796842/5aed7f1584
- [Leadership Lessons from the Sandbox](https://techservealliance.org/podcast/leadership-lessons-from-the-sandbox/)
- [Hot Takes Episode 19: How should IT staffing firms think about diversification of service offerings? Part 2](https://techservealliance.org/podcast/hot-takes-episode-19-how-should-it-staffing-firms-think-about-diversification-of-service-offerings-part-2/): https://vimeo.com/1173421734/11cefe3ba1
- [Hot Takes Episode 18: Should IT staffing firms look to move up the value chain in their service offerings? Part 2](https://techservealliance.org/podcast/hot-takes-episode-18-should-it-staffing-firms-look-to-move-up-the-value-chain-in-their-service-offerings-part-2/): https://vimeo.com/1171124782/0a577ae1b2
- [Hot Takes Episode 17: How are IT staffing firms rethinking their delivery models in today’s market? Part 2](https://techservealliance.org/podcast/hot-takes-episode-17-how-are-it-staffing-firms-rethinking-their-delivery-models-in-todays-market-part-2/): https://vimeo.com/1168627719/dc04c00871
- [Next-Gen Recruiter: Redefining the Role in the Era of AI and Automation](https://techservealliance.org/podcast/next-gen-recruiter-redefining-the-role-in-the-era-of-ai-and-automation/)
- [Hot Takes Episode 16: What will AI’s impact be on IT staffing? Part 2](https://techservealliance.org/podcast/hot-takes-episode-16-what-will-ais-impact-be-on-it-staffing-part-2/): https://vimeo.com/1164766235/b2c1e01802
- [Hot Takes Episode 15: How are younger professionals’ work expectations shaping company culture in our industry?](https://techservealliance.org/podcast/hot-takes-episode-15-how-are-younger-professionals-work-expectations-shaping-company-culture-in-our-industry/): https://vimeo.com/1162576362/1a5211d025
- [Hot Takes Episode 14: What headwinds are you feeling the most?](https://techservealliance.org/podcast/hot-takes-episode-14-what-headwinds-are-you-feeling-the-most/): https://vimeo.com/1159758584/669f5c3de0
- [Hot Takes Episode 13: What advice would you give to the next generation of leaders?](https://techservealliance.org/podcast/hot-takes-episode-13-what-advice-would-you-give-to-the-next-generation-of-leaders/): https://vimeo.com/1157340428/dbab705bb8
- [Hot Takes Episode 12: What is one trend you think most firms are underestimating right now?](https://techservealliance.org/podcast/hot-takes-episode-12-what-is-one-trend-you-think-most-firms-are-underestimating-right-now/): https://vimeo.com/1155187756/59a66deb1b
- [Hot Takes Episode 11: What lessons can we learn when growth of the IT staffing industry has stalled in the past?](https://techservealliance.org/podcast/hot-takes-episode-11-what-lessons-can-we-learn-when-growth-of-the-it-staffing-industry-has-stalled-in-the-past/): https://vimeo.com/1152649635/7adc207256
- [One Team, One Goal: Why Sales and Recruiting Alignment Matters More Than Ever](https://techservealliance.org/podcast/one-team-one-goal-why-sales-and-recruiting-alignment-matters-more-than-ever/)
- [Hot Takes Episode 10: What’s the biggest business challenge or pain point your firm is facing right now and how are you tackling it?](https://techservealliance.org/podcast/hot-takes-episode-10-whats-the-biggest-business-challenge-or-pain-point-your-firm-is-facing-right-now-and-how-are-you-tackling-it/): https://vimeo.com/1147718021/8bc4048039?share=copy&fl=sv&fe=ci
- [Hot Takes Episode 9: How are successful firms keeping their teams focused and resilient in an uncertain market?](https://techservealliance.org/podcast/hot-takes-episode-9-how-are-successful-firms-keeping-their-teams-focused-and-resilient-in-an-uncertain-market/): https://vimeo.com/1147429850/547cecc437?share=copy&fl=sv&fe=ci
- [Being the Brand – How Personal Presence Amplifies Company Success](https://techservealliance.org/podcast/being-the-brand-how-personal-presence-amplifies-company-success/)
- [Hot Takes Episode 8 – How is your firm using AI today? Part 2](https://techservealliance.org/podcast/hot-takes-episode-8-how-is-your-firm-using-ai-today-part-2/): https://vimeo.com/1143947933/ba2835a648
- [Is the Recruiter Role Dying or Evolving? Balancing AI Efficiency with Human Connection in IT Staffing](https://techservealliance.org/podcast/is-the-recruiter-role-dying-or-evolving-balancing-ai-efficiency-with-human-connection-in-it-staffing/)
- [Employer to Ownership Journey: Succession Planning](https://techservealliance.org/podcast/employer-to-ownership-journey-succession-planning/)
- [Hot Takes Episode 7 – What is the best piece of career advice you have received and who gave it?](https://techservealliance.org/podcast/hot-takes-episode-7-what-is-the-best-piece-of-career-advice-you-have-received-and-who-gave-it/): https://vimeo.com/1138653037/b985210bb0?share=copy&fl=sv&fe=ci
- [Hot Takes Episode 6 – How is your firm using AI today?](https://techservealliance.org/podcast/hot-takes-episode-6-how-is-your-firm-using-ai-today/): https://vimeo.com/1136595148/7aad2f4661?share=copy&fl=sv&fe=ci
- [Every Good Client Starts with a Strong Relationship](https://techservealliance.org/podcast/every-good-client-starts-with-a-strong-relationship/)
- [A Candid Conversation on SOW: Real Insights From Those That Are Doing It](https://techservealliance.org/podcast/a-candid-conversation-on-sow-real-insights-from-those-that-are-doing-it/)
- [The State of IT Staffing & Leadership in Today’s Market](https://techservealliance.org/podcast/the-state-of-it-staffing-leadership-in-todays-market/)
- [Hot Takes Episode 5 – Where should IT staffing firms invest in the near-term?](https://techservealliance.org/podcast/hot-takes-episode-5-where-should-it-staffing-firms-invest-in-the-near-term/)
- [Adapt to Win: Using AI and Service Diversification to Drive Sales](https://techservealliance.org/podcast/adapt-to-win-using-ai-and-service-diversification-to-drive-sales/)
- [Hot Takes Episode 4 – How should IT staffing firms think about diversification of service offerings?](https://techservealliance.org/podcast/hot-takes-episode-4-how-should-it-staffing-firms-think-about-diversification-of-service-offerings/)
- [Beyond SEO: Be the Answer in the AI Search Era](https://techservealliance.org/podcast/beyond-seo-be-the-answer-in-the-ai-search-era/)
- [Hot Takes Episode 3 – Should IT staffing firms look to move up the value chain in their service offerings?](https://techservealliance.org/podcast/hot-takes-episode-3-should-it-staffing-firms-look-to-move-up-the-value-chain-in-their-service-offerings/)
- [Growing in a Tough Market](https://techservealliance.org/podcast/growing-in-a-tough-market-01/)
- [Hot Takes Episode 2 – How are IT staffing firms rethinking their delivery models in today’s market?](https://techservealliance.org/podcast/hot-takes-episode-2/)
- [Hot Takes Episode 1 – What will AI’s impact be on IT staffing?](https://techservealliance.org/podcast/hot-takes-episode-1/)
- [Beyond Resume Fraud: Understanding and Preventing Modern Candidate Deception in Technical Hiring](https://techservealliance.org/podcast/beyond-resume-fraud-understanding-and-preventing-modern-candidate-deception-in-technical-hiring/)
- [The Future of IT Staffing: Cyclical Shift or Structural Transformation? Part 2](https://techservealliance.org/podcast/the-future-of-it-staffing-cyclical-shift-or-structural-transformation-part-2/)
- [Winning Sales Strategies for a Shifting Market](https://techservealliance.org/podcast/winning-sales-stategies-for-a-shifting-market/)
- [SOW 101 – An Overview of the Opportunities and Challenges](https://techservealliance.org/podcast/sow-101-opportunities-and-challenges/)
- [The Future of IT Staffing: Cyclical Shift or Structural Transformation? Part 1](https://techservealliance.org/podcast/the-future-of-it-staffing-cyclical-headwinds-or-tectonic-shift/)

## Notifications
- [The Leadership Essentials Series (2026)](https://techservealliance.org/notifications/the-leadership-essentials-series-2026/)
- [Introducing The TechServe Brief: A podcast for IT & Engineering staffing professionals.](https://techservealliance.org/notifications/techserve-brief-a-podcast-for-it-engineering-staffing-professionals/)
- [Stay in the Know on the Go — Download the TechServe App!](https://techservealliance.org/notifications/stay-in-the-know-on-the-go-download-the-techserve-app/)

## Views
- [Supplier view 0506](https://techservealliance.org/view/supplier-view-0506/)
- [Branches List on Personal Directory View](https://techservealliance.org/view/branches-list/)
- [Personal Directory View](https://techservealliance.org/view/personal-directory-view/)
- [All Views](https://techservealliance.org/view/all-views/)
- [Directory View Diversity](https://techservealliance.org/view/all-members-copy/)
- [Directory View All Members](https://techservealliance.org/view/all-members/)
- [Directory View International](https://techservealliance.org/view/international/)
- [Directory View Pacific](https://techservealliance.org/view/pacific/)
- [Directory View Southwest Mountain](https://techservealliance.org/view/southwest-mountain/)
- [Directory View South](https://techservealliance.org/view/south/)
- [Directory View Northeast](https://techservealliance.org/view/northeast/)
- [Directory View Midwest](https://techservealliance.org/view/midwest/)
- [Directory View Supplier](https://techservealliance.org/view/directory-supplier/)

## Venues
- [Fairmont Scottsdale Princess](https://techservealliance.org/venue/fairmont-scottsdale-princess/)

## Organizers
- [bob](https://techservealliance.org/organizer/bob/)
- [Denys](https://techservealliance.org/organizer/denys/)

## Events

## Listing Items/Components
- [Webinar Replays](https://techservealliance.org/?jet-engine=webinar-replays): Watch Replay

## Checkout
- [checkout step](https://techservealliance.org/checkouts/checkout-step/)
- [Checkout](https://techservealliance.org/checkouts/checkout-2/): Email *
- [Checkout](https://techservealliance.org/checkouts/checkout/): Email *

## Offers
- [Upsells](https://techservealliance.org/offer/upsells-1699260562/)
- [Upsells](https://techservealliance.org/offer/upsells-1698416704/)